Hotel Diana

A receptividade de um dos funcionários da recepção não foi das melhores. Pressa e orientações sem qualquer simpatia e cortesia.

Front desk was rude and dismissive-both at check in and when we called for an inquiry. There was hardened gunk all over the floor. The flusher was in disrepair and fell apart. Everything is old. You cannot shower without wetting the toilet completely and you must contort dangerously to get out of the bath/shower. We aren't picky travelers but this was too much going wrong even for us.

This hotel is all about location. The staff are kind and helpful, the beds are comfortable, and I found the rooms to be clean and in working order. The breakfast was meh. For what we were looking for- a decently comfortable hotel at a (somewhat) reasonable price right near San Marco- it worked perfectly. I would stay here again for that reason.

Ok

We liked the character of the hotel. There was no staff on hand but check in, breakfast and any help we needed was at a hotel right across the street (the Panada hotel). Though the room was clean it did have a bit of a musty smell when we arrived but put that down to the fact there is so much water around and it was raining. Very simple but tasty breakfast of croissants, meat, cheese, coffee and juice.

Lille bitte værelse, hvilket måske er typisk for Venedig, men ingen varme, hundekoldt grundet regn og dårligt vejr. Manglende vedligehold af hotel samt værelse, fugtigt og lugtede af mug alle steder og på selve værelset mange ødelagte ting som hav et dårligt helhedskndtryk

Hôtel très bien placé petite chambre pas beaucoup de clarté

Es un hotel con habitaciones muy amplias la mia con baño propio y muy limpias, el personal muy amable en el check inn y excelentes trato en la hora del desayuno en el mio incluido, un desayuno completo tipo europa, ademas el cuarto tiene un pequeño frigo-bar, un lugar muy centrico y muchas tiendas de comestibles y no a su alrededor

Sehr zentrales Hotel. Allerdings ist das Personal überhaupt nicht kundenfreundlich. Wir habe ein Doppelbett bekommen und fragten nach einem Zimmer mit zwei getrennten Betten. Dies wurde strikt abgelehnt. So hätten wir das gebucht! Die Frage CDnach dem Bett im Zimmer kann ich mich nicht erinnern. Auf die Frage, ob die Betten im Zimmer denn getrennt werden können, war die Antwort: „Müssen wir morgen mal schauen, würde aber 25 Euro pro Nacht kosten.“ Wir haben die Betten dann selbst auseinander geschoben und fragten nach einem zusätzlichen Bettlacken als Überwurf. Die Antwort war: „Ein Laken muss doch für zwei Personen reichen.“

Excelente localização!!

First of all, it’s an old building and that’s expected from Venice, but the furniture and carpet inside the rooms really need to change. There was some amount of dust which questions whether rooms are properly vacuumed. The bedsheets are clean but I noticed 5 insect bites on my right upper leg in the morning. I know what a mosquito bite looks like so this was not it. The rooms are not sound proof - I could clearly hear the guests in the other room talking. Breakfast was ok.

Pros - housekeeping team good & friendly. Location. Rooms are decent sized. Venetian themed. Mini fridge. Reception next door was friendly. Cons - loud - I could hear everything from the street, hallway everywhere. Room was dark as felt unable to open window. Shower smelt like pee.

Great location!!! Clean room.

Small basic room in good location

Internet constantly drops and pillows like a flat hard pancake! Walls very thin ! My solo room bathroom was extremely small ! Not good for a big or tall person -barely fit between sink and toliet to use toliet ! I am small person !

yes

Frühstück nicht besonderes ,wenig Auswahl. Erst nicht sauber Zimmer bekommen,nach meine Beschwerden ein anders auch nicht besser ,wieder Diskussion dann habe ich ordentliche Zimmer auch sauber bekommen.

The hotel looks nothing like the pictures; the photos are completely misleading. The reception is closed, and you have to go to the hotel across the street for any service. Security cameras are out of order, and the place has an overwhelming bad smell. Despite emailing them before our arrival, the room was incredibly dirty. The bathroom was outdated, and the shower curtain was stained and filthy. The air conditioning didn't work for heating, and there wasn't even a duvet provided for the bed. Breakfast was also served at the hotel across the street. In the dining area, spider webs were hanging from the chandeliers. The food was extremely insufficient—just croissants, cheddar cheese, and yogurt; it didn't even feel like a proper breakfast. The waiters were very rude and unprofessional. I felt like I was staying in a free communal shelter rather than a hotel I paid for. I definitely do not recommend it; it’s a waste of money. I came here based on the positive reviews, but please do not make the same mistake. Also, they claim to have luggage storage, but they just leave your bags in the middle of the entrance with no locked cabinets or security."

Great location really close to St Mark's Square, really old room the bathroom was the shower, didn't matter really great spot and easy check in

There were ants in our room, including all over the bathroom and in the bed. The window in the bathroom was broken and the buttons on the thermostat were worn out, so the room was too hot. The carpet and bed spreads were old and worn. When they sent directions the message was incomplete, which made finding the hotel difficult (gps is not good in Venice). We could not get the refrigerator to work. The breakfast was basic, but adequate. The location was convenient to the main tourist areas. I would not recommend staying here, my husband would not even shower because the ant infestation in the bathroom was so bad, and I woke up to an ant crawling up my arm.