Gora Hanaougi

This Ryokan (traditional Japanese inn) was an incredible experience. Some of the best service I’ve ever encountered and the private onsen was a luxurious experience. The food was excellent with a dozen dishes or more at each meal although it’s worth noting that these are traditional Japanese meals so very fish and pickle forward and lots of food that some Americans and westernersmight not be used to. One of the most luxurious experiences I’ve ever had.

A truly special and unique spot in Hakone, the staff was very attentive and polite! We loved our stay and wish we can go back soon.

夕食の味付けが少し濃かったです。 ところどころ建て付けが悪く鍵をかける際に苦労しました。

料理、施設、従業員の皆さんの接客ともに最高でした。2泊しましたが、基本的にずっと同じ仲居さんが担当してくれて、その方の接客が素晴らしく、とても居心地が良かったです。是非、再訪したいと思います。

We had a wonderful time and the stay was excellent. The onsens were wonderful. For western appetites the food was adventurous but to be expected.

Loved amenities, food and services. Willing to visit again

Although the public onsen pool is out of service at the time we visit, it is still a lovely place to relax! Very good service and environment, also the in-room private onsen is really enjoyable! The dinner and breakfast is delicious and exquisite! Overall a really good place to stay!

バス停からすぐでした。

Enjoyed very good dining experience in the hotel, the public bath area is big and clean, thanks for the service lady Miss Tsai to help us out in itinerary issues.

It was our first time coming to Hakone and staying at the hotel with a private onsen in a room. Staff were nice and polite. Both dinner and breakfast were excellent. I would love to come back here again! My favorite was a private outdoor onsen. It made our first trip to Hakone very special and memorable. Arigato gozaimashita!

This was probably the most amazing experience I have ever had! The highlight of my partner and I’s trip to Japan. The staff went above and beyond amazing, the food was the best I have probably ever eaten, and the private onsen and room were perfect. I cannot recommend this unique and perfect experience enough. I wish we booked another night and when we come back to Japan, I will prioritize staying again. Literally a perfect experience with amazing staff - thank you so much!

料理も美味しいし、露天風呂の大きさも丁度いい、非常に満足できる旅館です。

From the moment we stepped on property we were warmly welcomed. We knew we were in for an amazing stay. This was the perfect way to relax and enjoy Hakone.

We were so pleased and happy to stay here. The attention to detail was excellent. Their staff was amazing and made the whole experience memorable.

Gora Hanaougi is a fantastic retreat away from the stress of everyday life. While I only stayed a night; being able to rest and relax in their hotsprings allowed me to truly escape and unwind. Their kitchen is also top-tier; I enjoyed both meals I had whole staying. I highly recommend this place 👌👌👌

Our stay at Gora Hanaougi was incredible; unforgettable. The room and view was beautiful and serene and our hostess was so kind and courteous; she was very sweet. My only regret is only booking 1 night there! Absolutely would recommend.

This was one of, if not THE, most amazing hotel experiences I have ever had. The service was EXCELLENT. We received a lot of individualized attention (I.e., we were assigned a hotel staff member who took care of us the entire stay, the staff greeted us and escorted us to breakfast and dinner every meal). Overall, the staff was SO hospitable, kind, friendly, and accommodating. We were sad to go. We are a couple on our honeymoon in Japan. So we decided to splurge on the nicest hotel suite. Worth. Every. Penny. The room was gorgeous. The private onsen and balcony were amazing. The yukata, toe socks, bathrobes, PJs, tea and cakes, and complimentary minibar were much appreciated. The room was so convenient and well designed—it made me wish we had a tatami room in our home. My only note (and this is not a criticism of the hotel), I would perhaps do meals a la carte. There was a bit too much food for me personally and I did not want to be rude by not finishing. Also, as an American, I am not accustomed to Japanese breakfast foods, so it was a bit of an…adjustment. I can also be a bit picky with seafood, so I may have preferred ordering a la carte. But these are all personal preferences. Just thought I would share. We would come again and again. You will not regret staying here—it is an amazing once-in-a-lifetime hotel experience!

From the moment we arrived at Gora Hanougi to the time we were shown to our room, we felt very well taken care of. Their staff show great care in their customer service and hospitality to ensure you feel welcomed for your stay. The kaiseki meals provided are beautifully plated and expertly prepared to fill your tummy with the most yummy Japanese selection of dishes. It made for a magical one night stay for us!

Coming to Gora Hanougi was a highlight of our visit to Japan. We had a room with a private onsen overlooking a forested mountain valley. Tranquil and restorative. The traditional dinner and breakfast were exceptional and served with attention to detail and grace. Though Fuji San was shrouded in clouds during our visit, I would recommend Gora Hanoungi to travelers to Hakone looking to experience a traditional Japanese Inn (included futons)

The staff were extremely accommodating and very considerate with my family (including one toddler).