Andaz Macau

Very nice service with fast check in process. The hotel condition is excellent. Many activities offered by Galaxy for children including playhouse and water sport!

客房服務貼心，房間整潔及有Pillows selection

Very kids friendly and the hotel room came with lots of complimentary items for kids and family. They even set up a tank for my kids inside the room which is more interesting than a baby cot.

Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.

방 뷰는 꽝이었지만, 그외 나머지는 너무 좋았어요. 시설이 깨끗하고 인테리어가 이쁘게 잘 되어있어요. 아이들하고 묵기엔 최고의 선택! 미니바 한번 무료

서비스 너무 만족. 깔끔. 갤럭시 연결은 도로만 건너면 됨.

We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!

ho 61 anni è nel corso della mia vita sono stato in parecchi 5 stesse e devo dire che Andaz Macau è stato quello con il miglior servizio che abbia mai avuto. Per non parlare della comodità pulizia e bellezza della stanza. il personale ed in particolare il congierege ed il quelli che rassettano la stanza nel pomeriggio sono stati incredibili. Si sono presi anche la briga di riordinare gli oggetti personali con una cura ai dettagli mai vista (ad esempio fibbie in cuoio per raggruppare i cavi dei vari caricatori) tutto Top

Well, there are a lot to say! First, The checkin is smooth and no waiting for the room plus you have a lounge for ALL resident to have some refreshment while waiting. The receptionist is really kind and helpful, which would ask you things of your journey; not those indifferent staff. For the room, it has a free mini-bar (and a whole pack of snacks) and very decent amenities which are incomparable from other hotel!! They provided you with steam mask and glasses wipe while you are out, with filled amenities which is quite caring. Everything so far so good! Important things to be noticed: -All Room with Balcony must located on 8/F, which is lowest among all residents rooms. Checkin Lobby on 6/F. -Room have earplugs provided, Shaver and shower cap etc. -Swimming Pool is around 15m (officially claimed 19m) for swim as there is few meters that are too shallow to swim. There are around 6-8 people at the time of 9-930pm. -Gym room have adequate equipments for training, not only dumbbells and running machine. -Checkin slightly Earlier (14:00-14:30) during holiday to prevent long quene.

整洁，方便又舒服

9.5/10, 見到管理放了很多心思和訓練，硬件也很好！唯一要留意，地下大堂座位嚴重不足，等shuttle 時要客站立，可做得好一些

The aircon is either too cold or too hot, when we turned to 22 it is a bit hot then too cold after a while when we turned it to 21st

Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful. Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.

All steps treated me very warmly. The staffs, Justin and Eric makes me feel safe and cozy. Also, The fitness center was awesome. If I visit Macao again, I will visit here again.

방이 너무 작고 위치가 동떨어졌어요

酒店員工好好禮貌和服務，好幫忙客人要求，例如加置放濕機

처음가는 분들이면 위치가 애매하다고 할수 있는데요. 며칠 지내본 봐로. ㅎ길만 익숙해지면 다른 메이저 호텔들과 멀진 않습니다. 시설 깔끔하고 좋아요. 이벤트 많이하고 스텝들도 친잘해여

Excellent services and nicely designed hotel. Totally worths what you pay for.

整個服務沒話說，紀念日還送了蛋糕。漂亮又乾淨。但1個房間4點才整理好，另外一間快5點才拿到。11點就退房，實在心累。600多吃2份早餐，check out 說送的現金券不能抵用。是我太傻還是這個世界太險惡。哈哈

很好的酒店 ！