Palm Beach Resort & Spa

Palm beach Nous avons passé un excellent séjour grâce à l’accueil, la gentillesse et l’écoute de l’ensemble du personnel. Des remerciements appuyés en particulier au directeur Marcello par sa bienveillance et Idrisse du restaurant qui a été particulièrement attentionné. Merci aussi au guide Moustapha et le chauffeur doudou. Magnifique chorale de Noël le matin du 25 décembre

Lit extrêmement dur, impossible de dormir ! Cela a gâché notre séjour. Buffet médiocre Beaucoup de touristes italiens. Cependant le personnel est sympathique et cherche par tous les moyens à vous rendre service.

Fint hotell, svært hyggelig personale, bra renhold og fint rom. God mat. Dessverre ofte strømbrudd, noe spm medførte at vi flere netter våknet av at det var alt for varmt, fordi aircondition hadde sluttet å virke og måtte restartes. Personalet snakket ikke engelsk, kun fransk og italiensk, noe som gjorde oppholdet dårligere. Svært mye italienske turister der. Alle skilt i restaurantbufféen hadde kun italiensk og fransk forklaring med informasjon om maten som var tilgjengelig. Og med et personale som heller ikke kunne engelsk så ble dette et drawback. Også de guidede sightseeingturene manglet engelsktalende guider.

Bed bug and Food Poisoning alert 💀🚨 Hotel looks decent at first glance (maybe like 3-4 stars hotel), with good location. However, food and service is below 3 stars hotel. It is very noisy with Italian tourist group with uneducated behavior. (probably on a holiday package). If you are expecting for a peaceful and quiet holiday avoid. Worst part of the stay was the **unprofessionalism of the staff and unhygienic facility.** 1) We got bed bug issue with multiple bites on my neck. (Pillow had many stains and random hairs inside..) and, 2) We got Food Poisoning from uncooked risotto served at dinner.. 3) Resort General Manager accused us for being honest in this review - he sent multiple WhatsApp message while we are very unwell, calling us out liars, fraud to get refund (which of course we did not get back anything) and that he will call police for this review. We got no apologies nor compensation, just the accusations.

It’s a beautiful area, nice and big rooms. Only thing I didn’t like was that the air conditioning didn’t work well. Tried to change room as well but it was the same there. I did have 26 degrees in the rooms