Tido Penang Hostel

All guests are obliged to below house rules once your booking is confirmed. i. You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. ii. All special request such as Early Check-In and Late Check-Out is not guaranteed and strongly subject to hotel’s availability. iii. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to hotel availability. iv. Additional fee such as extra bed, food and beverage, telephone, room service etc is handled directly between guest and hotel. v. Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. vi. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Important Notice: Water Disruption in Penang State Dear Valued Guests, Please be informed that due to scheduled maintenance, there will be a water supply disruption across the state of Penang from 25th April 2025 to 27th April 2025. During this period, water will be supplied to our hotel at the following times: Water Supply Schedule: Morning: from 7:00 AM - 9:00 AM Afternoon: 12:00 NOON - 2:00 PM Evening: 7:00 PM - 9:00 PM We apologize for any inconvenience this may cause and encourage guests to make necessary preparations. We are committed to ensuring your comfort and will provide alternative solutions such as bottled water and access to additional facilities where possible. For any inquiries or further assistance, please feel free to contact the front desk. Thank you for your understanding and cooperation. Sincerely, The Management

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