Sleep Inn Tijuana

The whole place is falling apart. Floor tiles broken and off place, no only makes difficult to move luggage, it also represents a high risk of an accident. Carpet full of holes and pieces falling al over the place, plus looking very dirty. The actual room felt neglected: dirty floors, nasty sink and toilet bowl. The room smelt horrible! I notified the clerks and they sent someone to fix the drains by the second day. The breakfast was served by one person! You had to stay in line to get a little bit of food on your plate, and if you arrived 45 min before the end of the buffet, they stopped refilling some of the options. It was over all not a good experience.

Poor customer service, there were no towels in our room, we were assigned a room next to a very high-traffic boulevard and we couldn’t sleep.

It’s ok if you’re only passing through I am not recommending it for more time

Las habitaciones son muy pequeñas para el costo.

la habitación es muy practica y comoda

Mas atencion en lavado de toallas. Estan muy rigidas. Considero buscar que sean mas suaves para secarse.

El peor hotel que me he quedado. La tuberia huele mal En el hotel estan hospedados policias y lo usan como su fuera su oficina o cuartel. No lo recomiendo para nada por el precio que cobran

Mal servicio al cliente Descortés con muy poca disponibilidad para dar información

We were on the 4th floor at night way too loud traffic and bed too firm . Other then that service was good

Excelente ubicación

Everything was good

Habitación limpia, personal amable y buen desayuno

Excelente atención, servicio y comodidad

Las habitaciones estaban descentes pero si fallaban algunos dispositivos, como la secadora de pelo los switches de pagar y prender las luces no estaba funcionando algunos y la TV no tenía tantos canales de servicio, el servicio de comedor bueno solo el detalle que no me gustó es que no te dan la opción de servirte como tal tu propio desayuno y es más tardío sería bueno que tú pudieras elegir tu plato, más variedad y servirte a tu consideración, personal muy amable y la atención de igual manera muy buena.

me hablaron para decirme que no estaban bien los datos de la tarjeta y me hicieron ir a pagar para asegurar la habitación argumentando alta demanda.

It was a just okay stay… certain light switches didn’t work, toilet flush was loose, dim lighting, scratches on the walls, stained pillows, small room and the doors wouldn’t close right unless we pushed them in well. Breakfast is free but it was not entirely self serve which was a bummer and I lost my desire to want to have breakfast there. I’m glad it was a one night stay only because it wasn’t my favorite hotel to stay at. It’s something you would stay in if you need to for a night. Staff was super friendly which was a plus but the hotel itself is just outdated and needs more maintenance.

Hubo un día que de manera sospechosa no servía la llave de entrada al cuarto, además que el hotel estaba lleno de policías federales

Plain simple clean room. And nice complementary breakfast.

Excellent service! The breakfast is great The Rooms are very comfortable

The sewage most not work well, it always came up a bad odor, the tv control didn’t work, it has to be changed two times, breakfast not good, Although the employees very helpful, and nice, and it’s in a good area