M Hotel Thamel - Kathmandu

I’m coming next year.

Amazing, great location! Great management!

Hotel tres propre ,personnel agreable et serviable

誠実さのあるサービスを求めたい。半年前に利用した時は、大きな可能性も感じ、たいへん満足したのだが、今回は残念なこともあった。

私のこれまでのホテルに対する評価は高いものだった。しかし今回大きな問題があることを知る。まず予約の際、キャンセルは返金不可である。なぜ客の立場にたった判断をしないのか、このことがよくわかる出来事となった。 今回グループ旅行で利用したが、最初の予定日が航空便の欠航により1ヶ月前に変更する旨をエクスペディアからホテルに連絡を入れて頂いた。しかし当日フロントではそれを受け付けず、誰が電話で対応したか、こちらが問われる始末。結局ホテル側が非を認めたものの、部屋もツインからセミダブルに格下げされ、差額の返金も謝罪もないままだった。 変更ひとつにしてもフロント全体で共有できずに個々の能力や責任に負われることは、高い料金を設定するホテルには許されることではない。善処を求めたい。

Very accessible and convenient..............................................

This hotel offers an amazing value. The staff is more than helpful and service oriented. They really care and greet you warmly each time you walk in the lobby. A super value!!!

タメルの中心地の少し奥まったところにあるが、施設は清潔でとても心地良い。

From management to cleaners excellent service the taxi driver from M Hotel made me fill like family

The staff was excellent and property was centrally located.

部屋は非常に広く、清潔感のあるホテルです。

Very nice hotel. We really enjoyed. It’s clean, comfortable and in a quit side street in Thames. Fully recommended

에레베타 가 너무 작음 방은 깨끗하고 편안함. 밤 늦게 도착하니 앞에 게이트 가 쳐져 있어서 찾기가 함듬

This is our 3rd stay at M Hotel and they have maintained their excellent customer service. Kumar picked us up from the airport and drove us safely through town, the reception staff were friendly and helpful (some even remembered us), the room was comfortable, the location is easy walking distance to shops and sites around Thamel, Sajita was delightful as she served breakfast (nothing was too hard, and she remembered us too), so all in all, a great stay and we are very happy to recommend M Hotel if you're looking for something in the hustle and bustle of Thamel-Kathmandu.

Shocked people reviewed this place so high. Hence why we booked it. While not in a bad location it was annoying that the address was wrong on every map and not a single driver knew where it was. When we called the hotel for airport pickup we couldn’t get us a driver “because the driver wasn’t feeling well” and getting one at the airport was not any fun at all. There was a little bit of feces left in the toilet bowl and some hairs around the bathroom. The shower wouldn’t drain and flooded the entire bathroom within 60-120 seconds at half stream. The WiFi was non existent for really loading anything. It was honestly the loudest room I’ve ever stayed in my entire life. 99 countries so far traveled so that’s impressive. The staff were always banging something or dragging chairs and tables at literally all times of the day and night. Kept us up till 1:30-2am and woke us up at around 6:30-7am BOTH days. The housekeeping was also very loud laughing and dragging their feet and slamming doors very hard from very early in the morning. We called to arrange a cab one night and the man who picked up at the front desk just decided to hang up mid call because he was over it. The bed was exceptionally hard and my wife got a bruise because it was like sleeping on the floor. Overall I would not recommend anyone stay here. We ended up checking out and moving to Marriott which was perfect.

This is the second time I stayed in M-Hotel. The room was very comfortable, clean and tidy. The staff were so friendly and also professional. They always smile too. The location was also very good, tucked away from the main road of Thamel, and that means you can hardly hear any traffic noise. I highly recommend this hotel for a comfortable stay in Kathmandu.

I’m glad that I had booked this hotel. The location is perfect and very convenient if you are planning to stay in Thamel area. It is located in a quite area , away from the people and traffic madness of Thamel. The room was really clean and tidy, well above some of the more expensive hotel that I stayed before In Thamel. The staff were incredible.. very friendly and helpful, ... always smiling. I would definitely book this hotel again if I were to come back to Kathmandu.

雖然飯店星級普通,但提供的服務品質與工作人員都令人欣賞。早餐選項雖不多，但至少我住宿的6天中，每天都有一些小變化，浴室與房間讓人感到舒適清新，地點在泰米爾區的小巷子裡，一開始要花些時間尋找，習慣後，離逛街購物街道很近。

スタッフの方々がとても親切で、色々と気を使っていただき、大変心地よく滞在させていただくことができました。 シャワーを浴びるとトイレの方まで水浸しになってしまうのだけがちょっと気になりました。

スタッフの方々がとても親切で最高の滞在になりました