Ironwood Hotel

Staff was very … well, rude. The front desk at least. Room service was laughable, no knife with pork chops, had to request our drinks 3 times ( for water ). Food was so poorly prepared. Just bad. Fish was soggy and old tasting. Pork chops were the driest meat I have ever been served. Judging by the Luke warm temp, I would guess they were in a chafing dish precooked Just Terrible. Most extensive check in process including an eight part waiver of liability. It was prepaid through Expedia an we got in late. I could go on but why bother. They will not care.

One of the best hotels anywhere period!

A beautiful little hotel. For breakfast, they made better-than-average eggs and the French Toast was awesome! Small but good buffet. They keep your water glasses full - a big plus in my book.

Staff is friendly, we enjoyed the onsite dining and the room is well designed as well,

Nice clean hotel. Great for late flight layovers or early morning departures.

The hotel was modern and clean. Both restaurants were very good. Ruth at the front desk was very helpful and Chester made an excellent cafe mocha. We did not care for the restroom. The only place to hang your towel was inside the shower, no hooks, nowhere to place toiletries, no counter space around the sink.

No, I called them to cancel and move the dates due to major typhoon here in Leyte and beyond. They would not bend with me nor with the Expedia representative. Thus I lost out on the money. They knew the typhoon was a catastrophe.

Staff was very helpful from the front desk to the restaurant and housekeeping department. Mervyn, Angelyn and Hannah were the best.

Staff are great, professional and friendly. Breakfast was good but weird I have to ask for drinks. Not an issue though. Can't really think of any complaints since they also have Netflix. 😂 Just a lovely and comfortable place to stay and a feeling of safety specially since there was a typhoon warning when we checked in and they locked down the building in anticipation. They offer airport shuttle for 600 php, when available. Moving around the city is quite easy and convenient as well. Highly recommended since the restaurant at the top floor is also high end albeit lacking on service skills training. The restaurant itself is 8/10 for me. Still delicious and lovely decor.

Great

It’s very crowded

Was nice and modern

Other than the unannounced construction that’s causing a bit of noise in the morning, had a good time staying in this hotel. Staff are helpful, room is great. I had a spacious and pleasantly decorated one.

Always the best

Staff were very helpful

ティッシュなし、栓抜きなし、ベッドの高さが高すぎる

The room decor is very welcoming and relaxing

Comfortable, friendly, clean and and great restaurants. Staff is the best. Alway accomafating.

Not one thing bad could I say about this place. My only go to when I’m tacloban. I am currently in a luxury hotel in Manila for the week and it doesn’t even come close to the way I feel when at the ironwood.

I love this place and have stayed there numerous times in the last 3 years when I am in Tacloban. I will not book anywhere else. Of course I know every experience is different depending on the person but, I know every time I am there I am treated with smiles and respect. They even greet me by my first name and also ask about my family when I am not traveling with them.