Summit Hotel Magnolia

convenient location with an outstanding staff in all departments. The hotel bathroom needs a deep cleaning. Regrout and get rid of hard water lime deposits on glass shower stall. Bathroom amenities are sparse. Need upgrades. Otherwise, all good.

If front office would insist on checking in guests via the computer set up at the lobby, maybe they should add another set up for when a guest’s reservation verification is taking a bit of time. Two machines should be ok. Very helpful and warm staff. We booked a suite, which is really spacious. The room assigned to us smelled like sewage, though. The room air freshener can’t mask the smell. Location is very good. Robinsons Magnolia is a great mall with excellent dining options.

Friendly staff

Conveniently located next to mall. Laundry service was great! Staff was very warm and efficient.

Great

Clean room

Clean and comfortable

Clean room, and friendly staff

Love this hotel

We checked in with a newborn baby because of unforeseen circumstances at the condo we’re staying at. Since summit magnolia was the nearest and most reasonable rate we decided to book there, upon settling in we saw a big cockroach run from under the couch. We tried to kill it but it ran under the bed. When i told reception they didn’t seem to know what to do, especially since i told them bug spray is not an option since we have a newborn. She said she’ll have housekeeping check. When housekeeping finally arrived he said he’ll come back with bug spray which i again told him we have an infant. I suggested that we change our room. They gave us a handicap room where the bathroom floods when you shower. Also when i wanted to use the kettle, there was a disgusting looking residue on the spout. Cleanliness in this hotel is not priority

Locationand check in process

Convenient

This property is located in Quezon City. The mall right next to it, with adjacent entrance. Food courts, some restaurants are available for dining. Staff are very polite and friendly. Housekeeping is

Overall great experience.

Convenient.

Stayed for a night, first impression of the room is great until I realized the bathroom toiletries was not refilled. Hand soap was very little. Yellow stain on the bedding. That night I have seen 3 small cockroach. The staff were great from reception to concierge.

Excellent service

Very convenient to shopping and dining but facilities need to be updated.

Have visited this same Hotel Summit Magnolia thru Expedia; place is dirty, washroom smells like drain, washroom tiles and under garbage dirty; doesn’t smell clean; love seat covers butt stains from previous users; free breakfast cold, reason party server lights to heat food not available; room walls run down; sound proofing very poor; hotel very busy with weddings; heavy traffic with all sorts of guests; positive location access to shopping, restaurants, transportation. Otherwise Hotel accommodation is very poor; Lobby looks great; room very ran down.

Spacious rooms. Hotel adjacent to Rob Mag mall. Will come back here