Hotel Casabela

Casabella hotel is in a beautiful location. It’s a shame that the condition of the property the service and lack of amenities does not warrant their room rate. The bed was so hard my husband and I were sore the next day. No coffee in the room or room service. We felt like we had to beg for ice. I would not go back.

Es war ein schöner Aufenthalt - für uns ein eintätiger Abstecher in Ferragudo - . Es hat alles gestimmt, ein schöner ruhiger Strand rundet das Ganze ab. Mit romantischem Ausblick auf den Hafen von Portimao mit malerischem Sonnenuntergang.

Hotel was incredibly nice staff super friendly very quiet and family friendly highly recommend to

This is a very beautiful location. Be sure to get a room with ocean view, the view is beautiful. Casabela feels like it has seen better days. But there is so much to like here. The breakfast quality is only mediocre and the sound insulation between rooms is not good. But if you have a bit of a sense of adventure, this is well worth a look

Upon arrival I was told that the since the hotel was fully booked, I had been "upgraded" to a sea-view room... Such "upgrade" meant that I was sent to a dungeon-like room, dark and smelling of mould, in an area of the hotel which could not be reached by the lift, and therefore one had to climb up (or down) a narrow spiral staircase in order to reach it. The room was extremely outdated and lacking the most basic amenities (including bottled water), and the bed linens looked slightly dirty and untidy. Further, it was impossible to get food in the establishment outside of very narrowly determined times. At the swimming pool bar, supposed to have food service all day long, they had run out of the most basic ingredients. The one think they could prepare, a sort of tortilla sandwich, was a caricature of a tuna roll, with 15g of canned tuna, 2 leaves of lettuce and an anemic slice of tomato, in a raw and cold tortilla. The icing on the cake was the exhoribitant price of €225 per night for a hotel that was at most worth €100/night, and them denying to have found a brand new pair of shorts I had left in my room upon departure, and making me call back 3 times throughout the day (every time making up a different excuse) in order to find out. No words of courtesy or apology were ever offered throughout. In short: AVOID.