Loch Long Hotel

Ideal hotel for Arrochar area, friendly staff

Personnel accueillant et tres gentil. Merci pour tout.

Ceiling was leaking and rooms had obviously not been refurbished for a long time. Staff were very pleasant in sorting out any issues and the hotel is in a fantastic location at a low price so can't complain too much. Scenary is fantastic a short walk away, with options for eating and drinking.

Een verwaarloosd pand. Er wordt niet geinvesteerd. Geen lift voor 4 hoog. Geen gezellige aankleding. Voordeur stuk, lift stuk, lekkage in lounche.

Very good

The area was jaw dropping beautful ,

Star for 'Flo', barman & waiter. Very pleasant. Nuisance that lift out of action with elderly guest, hopefully very temporary.

- the heater did not work - Windows and bathroom we're realy dirty - Bad smell in the hallway and the room it self

It was ok. A bit dark and dingy. The bar would not serve cocktails.

The WI-FI is very good, The rooms are very clean. The staff is very helpful if you have any problem at all. It's a quiet place not far from the landmarks i was visiting... Hat off to the manager and the lady at the front desk. Thanks for everything.

The staff were lovely, they made us very welcome and were happy to listen to any requests. We booked a standard double, basic, freshly furnished and very clean. Great value! There was the option to have dinner and/or breakfast (cooked to order). Lovely beer garden overlooking Loch Long. Really nice for a relaxing night away. Would recommend for a bargain night away!

Being close to Loch Long made for beautiful views and nearby hiking trails. The room was on the warm side and the window would not stay open. I used a hanger to keep it propped for air. The hotel is not clearly marked and knowing how to find rooms was confusing at best. There was a small bar area with a lounge singer for entertainment. Unfortunately, patrons were up partying, screaming, shouting and jumping around well past 11:00 pm. I tried to call the desk, but no one answered. I had hoped for a peaceful evening to rest and recuperate. Instead I returned home exhausted from the disrupted night.

Had a great stay hotel and staff were lovely.

Overall, very good and value for money. Both bar food and breakfast, however, appallingly handled service and absolute confusion by one member of staff about service/opening times, leading to us being denied breakfast even though it was well within opening time.

Room on the third floor was full of mold. There wasn’t even a lift that worked to get there. Had to change rooms because of the smell. The bed in the second room was atrocious. The carpet was a little scary. Would not recommend this place. Check in time was 3 o’clock and the room wasn’t ready by then. At the bar we were in Scotland and there was no scotch whiskey. How weird is that?O

Lift broken Apart from that was ok

No breakfast option available. We asked about breakfast and they seemed surprised. When asked if we could look at the breakfast menu we were told there wasn't one as they don't do breakfasts but would do a full Scottish and find somewhere for us to to sit and eat it. Disappointing in that respect. Hotel was handy for overnight stay on route to our destination.

This hotel has very poor standards. Investing in a vacuum cleaner and someone to use it would be a start. Apart from location nothing to recommend it. Find somewhere else if I were you.

Late into room ,then hotel lost key when room was finally ready.very noisy wooden floors and thin walls let me know when someone was walking past room .hotel did let me store my bike and bag when i wasnt there so give them extra point for that.

Nice location and a short minute walk to the loch. We were on the 3rd floor and our room was at the stairs so we could hear literally everyone coming up and down the stairs throughout the night. Couldn’t sleep from the noise. There was a tap dripping sound coming from one of the rooms (I think) literally the entire night. There was no phone in the room to contact reception and tell them and given how late it was I didn’t have it in me to walk down 3 flights of stairs to ask them to identify where the noise was coming from. The view from the room in the photos when I made the booking showed the loch and a nice view however I was facing the back of the hotel and looking adjacent at another room. So no privacy to even open the curtains ( I booked a twin room and this was room 303. I don’t recommend it unless you don’t want to get any sleep and you want to look into someone else’s room). The young lad at reception was nice however his response to most of my questions was “I’m new here so not sure” and didn’t attempt to find out the answers for me.