Prestonfield House

Fabulous!

I arrived at the hotel shortly before midnight, although I had already checked in online, I had to enter my e-mail address again and sign again. The room key was not prepared and they told me that my credit card was not working even though I had used it in the cab outside the hotel. The employees comment was: “Maybe you used it too often”. The walls in the hotel are very thin so you can hear guests walking in the rooms above you. The sink is only equipped with one ice cold and one super hot tap separately, so I had to mix the water in a glass to the right temperature. I was alone in the hotel, but I had to pay the rate for 2 people, I also had to pay for breakfast for 2 people. On my departure I had to leave the hotel very early and asked for a breakfast box and tea beforehand. The tea was prepared but no box. Hey guys, even if the pastries and croissants weren't ready yet, you could have given me yogurt and some fruit for breakfast on the way. This leaves a bitter aftertaste and the question of what you pay so much money for in this hotel? Definitely not a 5 star experience but the park around the hotel is beautiful. Once and never again...

An outstanding hotel. No exaggeration to say this is our favourite hotel anywhere in the world. Stunning building, beautiful setting, incredible service.

Amazing property, we stayed in the Alan Ramsay suite and did not want to leave. The staff was exceptional.

Beautiful hotel, fantastic Christmas decorations, all magical. Staff couldn’t have been more friendly or helpful, all very welcoming. Evening meal and breakfast were delicious. Perfection.

Lovely, attentive staff. Beautiful hotel

Fabulous as always was very happy to revisit.

Everything about his property was incredible. It feels like you’re in the country but it is a quick and inexpensive ride to get into the city. The restaurant is amazing and the entire staff were simply the best we’ve experienced at any stay we have booked. I can’t recommend Prestonfield House enough.

Incredible service, the restaurant is excellent, as was high tea. Sort of walkable to downtown (45 minutes) and there are buses as well. About 30 minute cab from airport. Each room is uniquely decorated and very comfortable.

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Lovely oasis of calm in the middle of Edinburgh

Exquisite rooms, decor and gardens. Peaceful, relaxing. Superb staff. Superb food and service. We loved everything about Prestonfield House. Wished we could have stayed a day longer.

A remarkable blend of luxury, design and tradition with the very warmest of welcomes

Exceptional all round..

Such a friendly welcome at this stunning hotel. Stayed in December so the festive decorations were out and stunning. Room was extremely comfortable with so many luxurious finishes and touches. We dined at on site Rhubard restaurant and whilst a delicious meal, found the service not as attentive as it could have been. But this was specific to the restaurant and not general to the hotel.

Really lovely. Staff were excellent, taking great care of myself and my dog Teddi, especially at meal times so that I didn't have to leave Teddi in the car while I ate. My only very minor observation was the bed being so high. Needed steps to climb in. However an excellent stay, grounds great for taking dog for a walk. Would definitely stay again.

It was an amazing experience! Wonderful staff, food and room! We will be back!

This property was absolutely stunning. Its location close to everything in the old city, and yet in a secluded, tranquil environment is perfect. The food was excellent and the service was top-notch. Nothing was too much trouble for the staff. We arrived early in the day after an overnight flight from Canada and they were so accommodating. While our room was not ready, which was not unexpected we were served a lovely breakfast. Our bags were taken care of, and when we arrived back from town, around 1:30 they made every effort to get our room ready as soon as possible. We will go back in a heartbeat and highly recommend Prestonfield House.

One of the best experiences we’ve ever had!

So extravagant, it's like walking onto the set of a Pride and Prejudice film! It's literally a service-obsessed hotel in every way without comparison. An environment of pure grandeur and comfort! An incredible collection of antique furniture, swathes of fabric wallpaper, plush curtains-the pillows are fluffy the lighting is soft and moody, and the housekeeping is second to none! Best night's sleep I've had in years! The food is unparalleled! I had a yogurt made with honey from local bees which live on the property! The rhubarb was also grown on the property and like nothing I ever tasted or will ever taste again! My son, who is a picky eater, said the salmon was so delicious, he felt like he died and went to hotel heaven! Every detail was painstakingly attended to. I made a brief mention of forgetting my umbrella, and no less than two seconds later, a hotel staff member handed me one before I jetted away in the cab they had called for me! I felt like a queen!