The Grand Sumorum

Wonderful pool and very well located. We really enjoyed our stay in Jeju Island.

Wonderful resort to relax and enjoy Jeju. You need a car to go anywhere. They have great restaurant and breakfast was really good (we stayed with family for a week and food was different all the time). There is also very good gym with the ocean view.

객실 깨끗하고 아침 식사도 아주 훌륭합니다. 처음 방문했는데 기대보다 훨씬 더 좋아서 다음에도 방문하려고 합니다~~

Ein wirklich tolles Hotel mit einer wunderschönen, gepflegten Poolanlage. Die Zimmer sind groß, geräumig und sehr komfortabel, auch die Badezimmer haben uns gut gefallen. Insgesamt wirkt die gesamte Anlage hochwertig und sehr einladend. Man sollte lediglich wissen, dass in den Sommerferien viele koreanische Familien mit Kindern dort Urlaub machen. Uns als Paar hat das allerdings überhaupt nicht gestört – die Atmosphäre war trotzdem angenehm und entspannt. Wir würden jederzeit wiederkommen.

너무 좋았어요 객실도 수영장도 조식과 레스토랑 다 좋어요. 다시 갈 예정이에요

딸아이와 여행할때 늘 이용하는 숙소입니다 수영장은 으뜸이고요

바다 전망 좋았고요, 수영장은 생각보다 작았습니다. 객실은 냄새가 좀 많이 났습니다. 호텔이 전체적으로 답답한 느낌이였습니다. 단체 손님이 많아서 가족단위 여행은 별로였습니다. 4성급 호텔이나 전반적으로 3성급 수준입니다.

This hotel is a joke, excellent photoshop! The only good thing are the staff they amazing!!! But the hotel itself is old really used up, shows many signs of tear. Additionally nobody shows you the lovely view of the mountain that instead shows massive greenhouses. The location is on the side. Hotel offer minimum amenities and the breakfast are really poor cheap quality. There have been number of alternatives that I would highly recommend. As a foreigner / tourist you can get much better deals elsewhere.

Note that there’s 2 buildings. The reception, restaurant, pool with view annd indoor “onsen” is in the new annexe. We stayed in the main building and had to walk a bit to those facilities. Found some of the staff at reception and the restaurant a little too rigid and inflexible. When I was asking for a late checkout, I asked for “as late as possible”. And he kept asking “what time”. To which I said “2? 3?” Thereafter he said “maximum is 12”. What’s the point of asking, then? Additionally, we ordered drinks in the restaurant and we wanted to have a hallabong that we bought earlier in the day. We were not allowed to eat it as it was “from outside”. I understand the policy but I feel it was unnecessarily harsh the way we were told. In addition, it’s not like they sell hallabongs for consumption there. Everything else about the hotel was good. The views, the onsen, the room etc. Jeju is such a dreamy place and this hotel is memorable.

깨끗하고 직원들이 매우친절해요 수영장도 헬스장도 아주좋음

청결, 친절함, 조식, 레스토랑 음식, 전망 모두 대만족입니다. 갈 때마다 너무너무 잘 쉬다 옵니다. 감사합니다.

0세 아기 동반 여행이었어요. 아기 욕조와 침대 가드 요청했는데 미리 준비해주셔서 숙박기간동안 안전하고 유용하게 이용할 수 있었어요. 범섬 전망의 야외 수영장이 특히 훌륭했습니다. 수영장 크기, 수심, 온도 등이 세분화 되어 있어 유용했어요. 직원분들 모두 친절하시고 객실 컨디션, 조식, 다이닝 등 하나하나 마음에 쏙 들었어요. 특히 신관 1층 가든뷰 객실이었는데 돌담과 수국, 나무들이 보고만 있어도 힐링이 되더라구요. 제주 여행을 1년에 4번 정도는 오는 편인데 유독 외국인 숙박객들이 많이 보여 외국 여행온 느낌에 더더욱 재미있었네요. 입소문이 나는데에는 이유가 있겠죠. 다음 숙박도 기대 됩니다.

모기에 물린 것이외에는 편하게 지나다가 갑니다.

때끗하고 멋진 바다뷰가 참 좋았습니다 아침조식도 아주 맛있게 잘 먹었구요 주변 바다가 산책로도 좋았습니다

This hotel is missing the target by quite a long way. There are two issues and both are the responsibility of the leadership. Firstly its remote, no good local restaurants or bars within a reasonable walk. Given that fact its frankly amazing that the hotel has just one very poor offering and it closes for two hours in late afternoon so if you fancy a pre dinner drink on your holiday, forget it. And then there are the rules! … As you check in you will be handed two sheets of them, and they cannot under any circumstances be flexed. To avoid a long explanation, let me give just one. They offer you a welcome drink, coffee or soft drinks are allowed. We chose two Americano’s but we were refused a splash of milk , the rules said that we had to pay for the milk! So we did. Recommendation to the hotel, tear up the rules and empower your team, tell them to have just one purpose, to focus on making their guests feel welcome, isnt that the purpose of a good hotel??

Beautiful location, hotel was clean and nice. Would def stay here again

Das Frühstücksbuffett war reichhaltig, aber stark auf asiatische Kundschaft ausgelegt. Es gab nur Toast und keine anderen Brotsorten und das Müsli war waren nur gesüßte Cornflakes. Der Kaffee war ok und es gab die üblichen Eierspeisen die frisch zubereitet wurden.

Großes und sauberes Zimmer mit Blick aufs Meer. Sehr freundliches Personal. Großer Außenpool, Indoorpool, koreanische Sauna. Sehr gutes Frühstück mit vielfältiger Auswahl. Parkplätze vorhanden. Ruhige Lage.

청결상태,부대시설,수영장,레스토랑 조식 및 저녁식사등 모든 것이 좋았습니다.다

Tout était parfait, Piscine intérieure, extérieure, Jacuzi, vue sur mer possible et le petit déjeuner buffet était parfait avec un expresso de qualité