Barceló Margaritas Royal Level

très bel endroit et très bien entretenu, les piscines sont parfaites avec une eau à 28 degrés, on y mange très bien et le personnel est très agréable et professionnel. Une adresse sûre

L’hôtel est très bien entretenu, propre. Les employés sont aimables et de bons services . La chambre suite agréable . Un petit bémol : nous sommes arrivés jour de carnaval et donc routes bloquées , nous aurions aimé être prévenus !

Zum 2. Mal hier gewesen. Erholung pur.

Wir hatten einen super Aufenthalt. Hier und da etwas in die Jahre gekommen. Die Sauna ist ein Witz. Da sollte dringend etwas gemacht werden.

This hotel needs to spend some money on the rooms, first room flooded, second room was like a cardboard box and heard everything. Typical spanish hospital spend money making downstairs look nice and leave the rooms. Never met such an arrogant receptionist either. This was not a cheap night at around 400€ a night. So you would expect better

Excellent resort. The size, cleanliness and setup of the rooms were perfect. I give this resort a high score for the following reasons - Our group requested adjoining rooms in advance - which the resort provided. When it was not possible to arrange a late checkout, the resort provided another room where we could shower and change prior to our airport departure. One of our group members celebrated his birthday and was surprised with a beautiful card and a sweet treat. The only recommendation that I would provide to the resort is to simplify their interactive television to enable easier connectivity of personal devices.

The hotel was very clean and tidy. The safe were all so polite and knowledgeable in their area of work. The food was plentiful and enjoyable. Only one criticism is that some of the food wasn't hot enough for my liking but if you ask staff they would warm it. I need a gluten free diet and the staff where so helpful. Fabulous idea to have an app so we could order what we wanted. So much to choose from. I would definitely return to the resort and recommend the hotel.

Vi besökte hotellet i maj 2024 och återigen i december 2024. Vi första besöket var verkligen allt bra, faktiskt mycket bra jämfört mot de flesta andra hotell jag bott på i området. Den här gången höll det inte alls samma servicenivå. Det lite större rummet vi tog denna gång saknade flera av de väldigt enkla saker vi uppskattade förra gången. Vi var tre som bodde på rummet, trots påpekande fick vi tex aldrig fler glas än två. Det glömde bort att fylla på tvål, trots både samtal och besök till receptionen tog det timmar att få mer tvål till duschen. Denna gång helt omöjligt att få is nere vid receptionen, inget problem förra gången. Sängar som inte bäddades, bara överkast som drogs över för att se ”fint” ut osv. Smådetaljer absolut, men ändå. Gällande rummet, totalt finns det tre krokar i hela rummet. En av dessa satt helt löst i väggen. Tre gäster, tre handdukar och tre badrockar.. Ingenstans heller att hänga upp en tröja förutom i garderoben. Jättestora och fina garderober förresten, men totalt 8 galgar - för tre personer… Frukosten, löjligt att det ska ta ibland 5-10 minuter att gå första koppen kaffe. Badrummet: ingen avställningsytor. Duschen läckte ut vatten över golvet. Förslag: - Fyll på tvål och rätt antal handdukar, varje dag. - Ge gästerna möjlighet att hämta kaffe själva, ingen vill sitta och vänta på det. - Fler upphängningskrokar och galgar på rummet! Kostar inte mycket, men gör en stor skillnad.

The staff at this hotel were excellent and a credit to Barcelo. Friendly, approachable and professional. Would highly recommend the hotel.

Food was cold every night,we complained and had a 45 minute meeting with a manager but nothing changed.we paid £3000 for this hotel and it was a rip off ,first day the noise from the sister hotel was deafening,we were at the quiet pool and couldn’t hear ourselves speak .We complained and it was turned down,it is not in our opinion an adult only ,there is only a small wooden fence between the children’s entertainment and this hotel.Totally disappointing,I went for my special birthday and was so let down.Management was inefficient and most could not speak English only Spanish so trying to communicate was useless,the cleaners need retraining,I left bits on the floor of the bathroom and they stayed there,awful. Every night I drew attention to the fact the food was cold ,undercooked and raw inside ,nothing was done or improved,this is a true statement,very disappointing

Friendly staff, clean… overall great experience.

Great hotel. Perfect location for the Yumbo Centre and around a half hour walk to the start of the dunes. Lovely, helpful staff. Rooms were spotless and have everything you need. Swimming pool was excellent, even for doing lengths, and the pool and sunbeds never felt too busy. Good food too.

Would have given five stars, but there were some issues: 1. Noise Disruptions: Early morning disturbances from the garden staff using a leaf blower around 7 am woke me up. Later, there was the noise of tree-cutting activities on October 29th and 30th, as well as constant noise from the children’s activity area. The early noise really impacted the experience, as mornings are meant to be peaceful. 2. Initial Room Issues: Room 2005 was disappointing, with poor views of the car park and constant noise from the laundry truck and staff walking by. A loud laundry truck departing at 10:35 pm was particularly disruptive. Thankfully, I was moved to a different room after the first night. 3. Unruly Guests: On October 28th, a group of guests became disruptive, likely due to drinking. They played loud music and disturbed the area around the cabanas, impacting the atmosphere significantly. Top Tip: Download the Barceló app – it’s incredibly helpful for organizing your stay. Check-In: Check-in took longer than expected due to only one staff member, Jorge, handling the desk while the other two desks were free. It took 20 minutes to check in, where I received wristbands for room access and access to the RL area. Staff Excellence: Marta at the front desk in the morning was fantastic. Borge in the RL dining area also provided excellent service. Room Quality: My initial room, 2005, overlooked the car park, main street, and laundry entrance. The layout was poor, with terrible lighting

Comfoetable hotel, good service, nice pool, good restaurant.

an der Reception sind die Leuten fantastisch den Herrn aus Kanarien undie dame aus Poland kann nur empfehlen so Nett freundlich und hilfs bereit. ebenfalls den Frühstuck team waren so freundlich und professionell.

Magnifique

Would reccomend this hotel, the royal level is worth the extra money for the privacy from the rest of the hotel. Location could be better, about a 30 min walk to the beach which we didn’t mind but some people would

Loved this place. Dinner, although buffet, was tasty every night.

L’accueil de la réception était bon, plus inégal au restaurant et autour de la piscine. Le site est très bien entretenu (salle de sport à améliorer). En revanche l’environnement est bruyant dû aux animations des jotels à proximité.

La tranquilidad que hay, respecto a la comida decir que muy buena y el trato de personal perfecto.