CHÄRNSMATT Gasthof & Spielparadies

Freundliches Personal. Spielzimmer für die Kinder war bestens

Couldn’t get into the property even though just arrived a bit after sunset, as no details sent to us how to enter as there is nobody at the reception it is self check in kind of hotel and the main entrance locked with a key pad . If a Good Samaritan lady didn’t help us we couldn’t have gotten in the hotel.

Great value for the money, specially for families. Hotel staff were friendly and efficient. Breakfast was included and very good. Very comfortable beds, spacious, and clean. Can use some update, that's why we don't give it five stars. It was a fantastic stopover for us.

Todo es tal cual lo muestran en las fotos, el personal súper amable, la comida y el desayuno buffet muy rico. El transporte está a muy pocos metros de la propiedad.

We are a family of 4 pax. Staff was very helpful even though they speak limited English. Spacious room and quiet neighborhood.

One of the best stays i've ever had very friendly the staff, great hospitality. Very clean comfortable. If I am ever back in switzerland I would definitely stay here!

Moneys worth

One of the best hotels we stayed at during our trip. It’s easily accessible from Luzern station via bus 51 or 52, with the bus stop right outside the hotel. The hotel is well-equipped with amenities for children, including a playroom and a separate diaper-changing area. Both the hotel and the rooms are very clean and well-lit, and my room even had a balcony. While there isn’t a kettle in the room, the staff will happily provide one upon request. A complimentary breakfast is included with your stay, which is a nice perk. The staff was exceptional—they helped store my medicine in their refrigerator, and since I didn’t have phone service, one of the staff members kindly let me use her phone to order dinner. They also lent me plates and cutlery for my meal in the room. Overall, the staff went above and beyond, and it was by far the best experience I’ve had with hotel staff. I would highly recommend staying here!

Very welcoming and helpful staff. Clean and well-kept facilities, nice breakfast offered which is included with the room. Slightly outside of the hustle and bustle of Lucerne, which we enjoyed but you still get the advantage of a free guest transit pass for zone 10 areas, for each night of your stay.

Strategica la posizione per visitare Lucerna grazie al pass gratuito per i mezzi pubblici

Das Nachtessen und das Morgenbuffet waren super. Das Zimmer könnte eine Renovation ertragen

Logisticamente perfetta visto i collegamenti gratuiti con Lucerna. Ampio parcheggio. Personale estremamente cortese. Direi ideale soprattutto per famiglie con bambini.

Great place with free parking and nice breakfast in the expensive city Lucerne.

This is an inn, where the restaurant is the main feature. The free parking not far from a freeway is a strength and a weakness (road noise, out of town). The bus into town is regular but not frequent (half-hourly) but is quick and easy. The rooms are dated with no air conditioning but the balconies and views are nice. The staff are pleasant, but can be overworked so you may need to wait if you need them. The included breakfast is strictly continental but the quality is superb. I would recommend staying here if you are planning on using the restaurant as it is the main feature and looks excellent.

Excellent property with views of the mountain. Super helpful staffs. Hotel is conveniently located close to bus stop and stores.

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breakfast was excellent

great

If you are looking for visiting Luzern, come to stay here. Free bus ride with digital city travel pass from hotel. Direct bus only 15 minuts from Luzern station and stops right next to the hotel. Very convenient! Big family room with sitting area, quiet and cosy surrounding, good breakfast, near 2 local supermarkets. So much price worthy compare to hotels in Luzern. Highly recommend!

A recepção não funciona 24 horas, chegamos em um domingo e começou a chover e ventar forte, passa um rio do lado e muito barulho de carro . Se acontece algo inesperado não teríamos ninguém pra contactar. Café com poucas opções, nem ovos mexidos . Primeira vez que fico em hotel que não tenha ovos mexidos. Cama com colchão muito mole, daqueles que a gente afunda e acorda com dor nas costas Não voltaria