RSL Hotel Taipei Zhonghe

We mainly interacted with the customer-facing staff members (front desk, restaurant), they spoke English well and extremely friendly. There is a little bit of a cultural difference (expected); my parents spoke to them in Mandarin while my wife and I spoke to them in English, the entire time they looked at my parents while speaking to them in English, my wife and I weren't offended; in this culture, you make eye contact with the adults rather than the 40-year old "kids". The rooms were clean upon arrival. However, they may be short staffed (or really busy) as we found our rooms weren't vacuumed until the 3rd time we requested for them to clean the rooms--we didn't request it daily. We have family in Taipei and it was easy for them to pick up to go to places since the hotel was right next to the freeway entrance. We didn't use public transportation but our family told us was 15-20 min. away. We did use the taxi once, the hotel helped us called for one and almost spent the entire day at the Global Shopping Mall ($125NT) about a mile away.

Staff are helpful even there is language barrier, every effort is exerted on their part to help each patron.

The hotel is not located in the Taipei City. The nearest subway may take 30 mins walk. You may change the local bus + 4 mins walk to the hotel. It's much suitable for driving to the hotel and the hotel offer the free parking fir hotel guests. The room is roominess and very clean. The bed is comfortable and easy to fall to sleep. The view is a city view and the sound isolation is very good, you won't hear the noise from outside. I will recommend this hotel for those travellers who are looking for a high quality hotel standard