Grand Hotel Haliç Goldenhorn

Didnt like housekeeping banging on the door at 8:40 to service the room. Please invest in some do not disturb signs

This is not a 4* hotel, not by European standards anyway. The room is dated with cracked walls, dirt accumulated in the corners and decor still in place from the 70s. They do not provide complementary bottles of water or anything in the room. They were rude to us when we asked as we thought housekeeping had forgotten to do it. Breakfast is limited and mostly cooked dinner food, not a continental buffet in sight. Reception do not provide any information on check in except to provide brochures on tours to be purchased. The hotel is on a busy dual carriage way, making it noisy. Views are good if you're facing the road so have to put up with the noise. The upside is, it is within 5 minute walking distance of Galata tower. Check outbwas straightforward but the concierge didn't take our bags out to the car when we declined their offer to go with a taxi 'friend' of theirs. It was fine, nothing special, served a purpose but should be rated as 2* on Expedia for accuracy of what you're getting, rather than assumption that it is cheaper because it is further away from the key tourist sights.

*

Very bad customer service and rude staff

Nice place. Close to shop and food.

Sehr laut Mann hört jeden pups

Merhabalar güzel bir gün olsun inşallah kazasız belasız öncelikle nasılsınız iyimisiniz herşey yolunda gitmesi dileğim ile işletme sahibi işini mesleğini severek yapan sektöre elaman yetiştiren yüreği güzel insan ön büro yönetimi resepsiyon ekibi yavuz bey aysu hanım mesleğimi severek icra etmektedir doğal gurme lezzetler ve idaalı sunumları ile bambaşkasınız bardaki kaliteli içecekler ve idaalı sunumları ile de bambaşkasınız temizlikte hijyendede ön planlarınız hep daha iyi projeler ile hayata olun dualarımız seninle sağlıkca kalın sevgi ile var olun saygı ve sevgim ile studio 37 sanat dans müzik berke bodrum yalıkavak dünya markası yolunda

This is an excellent hotel. Friendly staff and very well located.

Almis oldugum odalar 25 m2 idi ancak birisi cok ufakti. Ve reception aldigim odalardan birisini vererek upgrade yaptigini iddia ett. Otel konumu guzeldi ve tek guzel seyde oydu. Kahvalti cok yetersizdi

It’s a decent hotel kinda small room Service was ok only problem that we had Too much noise

Prima hotel op een goede plek. Ik kom hier al 20 jaar en wordt altijd prima ontvangen. Is een aanrader.

Was an good hotel with friendly hospitality

Very good no problems

Es war ok die Lage war auch zentral Das personal sehr hilfreich sehr nett immer wieder gerne.

🙂

staff and receptionists they care only how to take money from you . as example if you ask for small upgrade while hotel is empty and now one in the online it cost 5 dollars he will ask for 20 € why you tell him online is cheaper he will will till you ok then 5 € , if you tell him it is 5 $ he will insist to take by € . if want to invite friend to have coffee in your room not allowed he will ask for extra money. cleaners are so kind and polite top management are good there are lady from Greece ask about here she is good you can 3easy talk with here more respectful than turk staff

Dit is ons vaste hotel als wij in Istanbul zijn. Wij komen hier jaarlijks tweemaal en bekend terrein. Prima verzorging het is alleen wat gedateerd als het om de kamers gaat.

The hotel is so noisy you can hear everyone next room music so loud

Bellboy bizi odamıza kadar eşlik bile etmedi elimize giriş kartını verdi ve gitti odamızı değiştirmek istediğimizi söylediğimizde bize elimizde olan bu beğenmiyorsanız teknik servis çağıralım gibi cümleler kurdu bu paraya bu kadar siz çok uyguna gelmişsiniz gibi kendi çapında aşağılayıcı cümleler kullandı. Temizliği ve odaları güzel fakat hizmet çalışanlar çok kötüydü.

Otel cok kalabalik oldugu icin fazla ses vardi temizlik konfor hizmet iyiydi