DoubleTree by Hilton Washington DC - Crystal City

Nice and clean and quiet

Room was clean and comfortable. Limited dining. Lack of signage, valet services.

My room was not clean and I did not have toiletries in the room. I also did not have hot water. But the staff were nice

A great area, lots of things to do, everything was in walking distance!

Good

Called to confirm room was ready and it was. Drive 10 min over to the hotel and the “system” was down. We waited about a half hour before the hotel staff walked us up to enter the room. The cleaning staff was still working so we waited in the hallway for about 10 min. None of the eating places in the hotel or the bar weee open so we could not even go get a bite to eat while we waited. Was told system would be up around 7. Continually tried my digital key while we were at an event to no avail. When we got back about 9:30 we waited in li e for about 15 minutes to get key cards. Staff was great but they were put in a terrible situation by the hotel. Not a great idea to keep all the amenities closed until 4:30-5 when you have a lobby full of people who really can’t do anything else.

Getting to this property was not easy. However, that is no fault of the hotel's. The hotel itself was great! The staff was friendly, the room was spacious and clean, and the common areas were terrific. I enjoyed my stay, and should I find myself in Arlington again, I will check for availabilities at Double Tree.

Took a $150 incidental. Which is pretty common but almost 6 days later still hasn’t come back, a bit excessive to have to wait a week or more for money you took in 2 seconds.

Good

The hotel staff were professional and accommodating . There was an instance where I requested housekeeping to come turn down our room and unfortunately they did not come. Housekeeping also entered our room several times without our request. Ultimately it was a decent stay

Amazing

Check in wasn’t that great. Couldn’t use my app and the line was long with only one person.

Bad experience

Peaceful and resourceful

Good hotel very nice an clean

It was good

Beautiful property but outdated rooms.

It was close to the mall an pentagon which was a very good view

The stay was awful. We had cockroaches in two separate rooms. It was disgusting. When I reached out to Hotels.com I was told in is a minor inconvenience.

A good hotel close to Regan Airport. Convnient to metro.