Hampton Inn Garden City Long Island

Nice location, great staff.

Great location

Convenient to Hofstra. Good breakfast.

It was all very nice..

The use of air freshening products to mask an underlying odor in the halls and rooms is intolerable. Even worse, management claimed the “maids” control the products levels and implied they are to blame for the strong odors.

Staff is helpful. Gym is a little small, but room is comfortable and it’s a convenient location.

Property is good. Kabir the night auditor checked me in and made sure to wait because I had multiple flight delays. Even though the person I spoke to on the phone did not put the note in my reservation like he assured me, Kabir was smart enough to wait for me. He was helpful and pleasant. I like that the hotel texted to check on me as well and ask me how my stay was going, never had that happen before! Free breakfast was good. Convenience store could use more items. This was a great stay.

Very satisfying

cleaness and extra blanket, lemonade in the hall for guests

Check in person,Carlos, did an excellent job. Two thumbs up.

Excellent staff and facilities.

Friendly helpful staff

Lights in most areas are outdated and dim. Breakfast has limited items and prepared food is soggy and poorly done. Exit back door remains open which compromises safety. Room has funky smell.

The bathroom exhaust fan was not workig

Charging for parking here is comical, and inconsistent. Was forced to pay $10 for parking, fine, but when I walked by 8 cars, 7 of the 8 did not display the parking pass.

We had a quick one night stay at this establishment and we were highly satisfied. From start to finish, all was good. Check in was easy, clean lobby and friendly clerks. The hotel is situated in a great location, no weird smells, very comfortable accommodations, adequate breakfast selection... no complaints here.

We had a bad checkin experience. We place this about a month in advance and paid for it the same day we did the booking. We requested to have a pack and play for our son which was noted in our reservation. After getting to our room we find out the pack and play they gave us was broken. They went to find a second one which took a while. The second one ends up being broken as well. At this point i come down to the front desk to let them know. I talked to someone named Crystal. She starts questioning me how is it broken and makes comments implying I dont know how a pack and play is supposed to work. Instead of apologizing she proceeds to tell me this was not a full service hotel and that pack and plays are not guaranteed. They were very happy to charge everything upfront but the note on my reservation for the pack and play had no value? Another issue we had is that nobody at checkin told us we needed a hanging pass to park our cars. We found out from another guest the next morning. I will avoid this hotel in the future.

The first room that was given to me was not clean and had a musty smell. The room that I finally got, had a musty stale cigarette smell. The hallways also had a musty stale smell. The staff were nice, the breakfast was good, but I wouldn’t recommend it and wouldn’t go back.

Original room was not available at arrival. New room was just complete with was still being worked on when trying to enter with room card

All was great..