Hotel La Jolla, Curio Collection by Hilton

The room was very nice, clean and comfortable. The TV didn’t work and we didn’t know if it was the remote or the TV. Had to call the front desk a few times. We had to pull the tv away from the wall to unplug the tv power and the router box. Finally we were able to get the tv to power on, however the streaming was really slow to connect to Netflix and we just gave up. When we got to our room we noticed the toilet was slow to flush but it was working. When we woke up the following morning at 6:30 am, the toilet wasn’t flushing, the water was rising and looked like it could overflow. We called the front desk and they did not have anyone available until 7 am to fix it, which was a problem. We were on the 10th floor and were advised that there were bathrooms on the lobby floor which was unacceptable. The lady at the front desk came and turned the water off. Finally someone from maintenance came up with a plunger at 7:30.

They couldn’t see my reservation in their system took them 39 minute and phone call to her manager for confirmation to honor my expedia reservation

Nice and clean

Front desk was extremely attentive

Incredible stay!

Incredible stay, the staff made it very comfortable, convenient and made me feel at home. Marco, Isabella were fantastic!

Will be returning soon

El restaurant tiene una vista hermosa. El personal es muy amable y el hotel es accesible en su localización.

Tiene una vista muy bonita desde el Restaurante. El personal es muy amable.

Had a lovely stay at the hotel for my solo mental health retreat. The room I stayed in had gorgeous views. The happy hour deal at the lounge bar was great. Large portions and yummy cocktails. I would stay here again. My only issue was that I was here for 5 days and my room was always cleaned.

great location, beautiful grounds, nice gym, great, clean room with beautiful view!

Great room with a view and very nice staff from the front desk, housekeeping and the rooftop restaurant/bar.

Staff was the absolute best. Highly recommend this resort for anyone looking for peace relaxation and the ultimate hospitality

Location is very convenient, I can see ocean from room

Amazing stay, so close to the beach and restaurants , newly upgraded rooms

Muy bien

The experience was terrible, with tons of random extra fees, including a mandatory destination fee of $30 per day. ( A nightly resort fee of $33.84 has already been charged. ) During check-out, I was just a bit confused and asked the front desk why this fee was charged since it wasn’t mentioned during check-in or listed on the Expedia invoice. The African-American woman at the front desk was incredibly impatient and had a terrible attitude, making me feel like she was ready to hit me if someone hadn’t stopped her. If you have such a bad temper, why are you working in customer service? Why not just go somewhere you can act like a boss? Her communication skills were awful; she couldn’t explain properly and just kept repeating one sentence: “I’m just an employee, I don’t know.” If you don’t know, then find out—that’s your job! Another customer checking out managed to explain it to me more clearly than she did. This was the worst hotel I’ve ever stayed at. The room only provided two bottles of water per day, and asking for even one extra bottle incurred a charge. The front desk staff just directed me to buy the $8 bottled water in the room. There were no slippers provided either. It’s clear this hotel is promoted heavily on Expedia through paid ads. Absolute garbage hotel.

Everything perfect

The hotel requires major updates from the lobby, gym, elevator and bedrooms. The room price is considerably high for the quality of services offered by the property. The personally is unprofessional and very basic for the type of property. I would not recommend it.

View and service