MainStay Suites Extended Stay Hotel Casa Grande

Made reservations to this property based off pictures. Showed up a day late due to unforeseen circumstances. Got checked into a room on the 3rd floor then after checked in was told there was no elevators. I then asked for a room on the 1st floor, accommodations were made. Walked into room and noticed all the dry wall repairs, chunks missing off bathroom entrance. The bed mattress had a type of bow either from how old and worn out it was or from something passing way on it. I decided to end my reservation there. I was not allowed to cancel remaining 3 of 4 nights in my reservation due to me not being present the first night, had to pay full price. I cut my losses and booked a room 30 mins away in maricopa at the Harrass Ak-Chin. Not only did I pay a fair rate but it was easily 100 times better without exaggerating. This hotel shouldn’t even be listed as a 7.2/10 it is more like a 1/10. The people in the parking lot looked like they were setting up drugs deals, I had to have my 2nd amendment on me because it felt uneasy just walking in. Bad stay even though I stayed a total of 20 minutes. I should’ve researched the hotel better though in hindsight.

It was between this hotel and the one across the street. Online descriptions from many sites, to include the hotel website, stated that this hotel had breakfast. There is NO breakfast. I would have paid more to go to the hotel across the street for breakfast. found a few insects crawling around. Sofa was filthy. Rooms smelled musty and the hallways smelled like wet animals. Luckily we only needed lodging for one night. In the plus side, staff was pleasant, friendly and professional.

Has a kitchenette, a pool and a gym. 3 things I was looking for.

We rented this room because it had two king beds,. The room was laid out with both king beds.Footboard to footboard to footboard there was enough room in between the two beds, just the weirdest thing I ever saw.

Property is not fully clean

The reasons I did not give 5 star on all is there was no elevator for carrying heavy suitcases and my room's floor was very dirty. I should have let housekeeping know but I was stressed out from putting my dad in hospice care. Was not a vacation stay. I just wore shoes all the time.

Great hotel for the price. It's very convenient to have a full kitchen in the room. My only complaint is the AC never shuts off so it is always noisy. And there is no elevator.

From the staff acting like we didn’t walk in and then like we were bothering her to the bug filled room. Walls, mirrors and floors looked like they had not been cleaned in months. The air was barely working and took about 2 hours to cool down the bedroom. Making it hard to sleep. The floors had soft spots, which was a bit worrying. The only good thing was the bed was comfortable.

Room keys did not work well

There were used socks hanging on the door, no

The area outside was fine and I never noticed any traffic noise while in the room. However that being said the room itself felt dirty. There was hair on the shower wall and in the sink in the bathroom. The shower faucet was literally coming off the wall and would pull from the wall when turning on the shower. The floor looked and felt dirty throughout the room. The bed is super hard. I would never stay here again.

Front desk was friendly the only thing is that we could smell where people were smoking weed!! Don’t like the smell of it but other than that bed was very comfy and room was nice and clean .

over priced for nothing extra. Blow dryer didn't work which they did replace. Asked for a clock for the room and they gave us a tiny 2 inch clock.

Severely outdated motel a two room suite with one air conditioner with a fan in the wall to cool the bedroom. Stains on the bedding.

I like how easy was to check in and out. The kitchen has everything loke that too

Nice that each room is a suite. Full fridge/freezer, hot plate and even dished and silverware in cupboards!

Walked in to no one there to check us in. She was putting on makeup in the bathroom. Very unprofessional. The lobby was crowded. The room key card failed to work. The room smelled awful. She challenged me about my service dog. I left there, went across the street to Best Western, booked a room. Went back to your hotel and checked out. No, I did not ask for a refund. Just got the hell out of there.

Affordable and convenient to Casa Grande ruins for sightseeing.

When we entered the room i found roaches on the kitchen counter. we left and went to another hotel. we were refunded our money.

Hot tub wasn’t working. The grab and go breakfast was packaged blueberry muffins (everyday) coffee and juice. The rollaway bed was comfortable.