Motel 6 Waterloo, IA

There were noisy guests upstairs and downstairs with loud music playing through a window to the parking lot. Front desk staff, while helpful, seemed annoyed by requests.

People were very nice and accommodating

This was not the first time for me to stay at this location. My first experience was good; however, this stay i just completed was the exact opposite. The halls/rooms were very noisy. Thursday night the other patrons did not quiet down until 4am Friday morning then they didn't quiet down til 2am Saturday morning. This is not acceptable. When I mentioned it to the front desk, he said I was basically lying. He worked there all night and it was not noisy and I was full of crap. Also when he went to check the room at checkout, he accused me of smoking in my room. He said it had a bad smoking smell like I had done that in the room. Well let me tell you. the whole hall smelled of cigarette smoke. It smelled like that as soon as you turned the corner to go down the hall to get to my room. He was very disrespectful, and I will probably not stay here again.

Friendly check in and check out. Felt very safe😁

The front desk and house keeping staff were smoking weed in the front lobby and the staff then went outside and stared at us when we were getting our luggage out of the car. We packed up and drove home. Did not feel safe

The entire hotel smells like mildew. The room had been partially re-done: new furniture and floor, but old bathroom, holes in walls, etc. The mattress was comfy, but there were holes in the sheet that somehow managed to be scratchy. There were black oily fingerprints in the shower and on the shower curtain. The base of the toilet hadn't been cleaned recently. The walls are very thin, so we heard every conversation in the halls. No breakfast, which we knew going in. There was coffee in the mornings. We are very far from being coffee snobs (day old microwaved coffee is fine), but both of us took a sip and dumped out the rest.

Rude employee. Dirty rooms no facilities. Don’t take your kids here.

My room was filthy! The sheets looked like it had dog paw prints, running across it, and there were stains on both the comforter and the sheets. There was a dirty washcloth in the sink and a towel that I was told was clean, was laying across the back of the toilet. It was a no smoking room and smelled horribly like cigarette smoke. The TV didn’t work, and I was told that none of the TVs in the building were working because they were updating something. I asked if I could get a different room and I was told that there were no other rooms available because their housekeeper had recently retired and they hadn’t found anyone to replace her. So, I’m assuming they didn’t have any other rooms prepared, because the parking lot didn’t have many vehicles in it. I was exhausted and in the middle of nowhere, and I didn’t have a choice to try to find somewhere else to stay. I asked if I could get even a partial refund and was told absolutely not. There were people fighting and drunk in the parking lot as well as drunk in the hallway of the building. I was scared to death! I am not a picky person when it comes to staying in a motel room. As long as it’s clean, comfortable, and safe, it is satisfactory to me. This room and property, were none of the above!

I liked cid.. best front desk clerk ever!

The room, bathroom was very dirty. We didn't sleep at night, because the dogs was very loud the next room. The smell was very bad. The bathroom was full of bugs. The staff was freindly.

The beds were comfortable and the room was quiet. The downside was that previous customers had trashed the room that we booked, so things weren't really ready for us. The staff did a good job of trying to get things right for our stay. And our grandkids enjoyed the swimming pool.

Staff was friendly and was close to food and gas station

very unprofessiona; employee at front desk. no towls in room had to ask for them >woke up to water leaking from sealing in bathroom. Had to move to different room in the middle of the night . Place was very dirty and dog hair all over capet.

It was great

There should be a limit of how many dogs are allowed on property! Smells like weed coming in the front door. People hanging out the windows talking to each other like it’s a New York street neighborhood.

No way

Want stay again

Walked in my room, cockroach on the wall. Bathroom door broken, smelled like dope and people were in the parking lot doing shady stuff. Rooms facing the parking lot had the drapes open, and people watching who was driving in.

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Horrible experience here. People live in this motel. Bad area people casing cars in the parking lot. Should be low income housing. Do not stay here.