Staybridge Suites Downtown Peoria, an IHG Hotel

If you are attending a conference at the civic center, it is right across the street. The breakfast is pretty good.

Great place to stay! Freshly redone!

Supposed to be two beds just had one advertised with a hot tub no hot tubs and greeted with a full garbage can of peanut shells

something wrong with plumbing and ventilation - toilet over flew, shower problems, bathroom smelled bad, towels smelled bad, bad ventilation - kitchen greasy smells came up to third floor, heaters so loud when on

Waited 30 minutes at front desk for check in. Had to call some 800 number that then told us to wait one more minute. Ended up standing up front for almost an hour before someone finally came to check us in

Expected there to be a hot tub, given there are pictures here showing a working hot tub. The hot tub area is filled with concrete, there is no working hot tub. False advertising is not my favorite thing when I have chronic pain, and I search for hotels specifically with hot tubs for that reason. Bed was comfortable, however, there was trash littered on the floor here and there in the room that we ended up throwing away. There is an expectation to have a discount applied to my rate from my stay, so hopefully they follow through.

Our room was very clean ans spacious. The staff was friendly and helpful. Great place to stay!

nice rooms

This place is amazing. It was so clean yoi could literally eat off the floor. Bed was comfortable. Pillows a bit too soft for my taste. Th3 decor is so pretty inside and out

We had bed bugs in two different rooms both on the couches. First room we seen one crawling on the couch and the second room, later that night, one bit my niece while she was lying down on that couch in the second room. After all that we just checked out the same night, which was right before Thanksgiving about 8:30pm and went back home to Ohio that same night. They offered to move us to a 3rd room but all the rooms have couches and we didn't want to take that chance so we left. They refunded one night back.

It was good. I solely booked this hotel for the hot tub and the hot tub was closed, so that was very disappointing

Great clean hotel, nice pool, amazing breakfast and breakfast area, large hotel room, with above average amenities!

The hotel, staff, and breakfast were all great. Our only complaint was we booked this hotel specially for the hot tub. There isn’t one. It’s cemented over. & the pool was on the colder side so we were only able to dip our feet in.

Room was in great shape, renovated recently. Great location near our intended visit. Down side... noisy outside near busy street, lots of traffic noise and bumpin' tunes throughout night. Pillows were akin to sandbags.

Everything was excellent except the breakfast lady. She needs some coaching. IK it says starts at 730 but some of us want to leave and have something before we leave. No one was getting near that area till 730. I just walked over to look and was reminded that 730 meant 730.

We had to request new sheets for the bed as they were dirty and had stains on them. No one offered us a new room or to change the sheets for us. Breakfast didn’t begin until 7:30 which was a huge inconvenience as we were there for our kids sporting events and needed to leave the hotel before breakfast was available. Every guest we spoke with as we all waited in line to get breakfast was upset about the late breakfast times. I was also charged an extra fee and we didn’t leave the room in a mess or destroy anything. We will not be staying at this hotel again.

The hotel was close to the convention center which worked for me. The hotel had a fire alarm go off at 2 am while we were sleeping -- they did not call it in within the 5 minutes - I CALLED IT IN - and the 911 operator was surprised. Then - it went off again a little after 3 a.m. -- apparently the fire alarm was not connected to the fire departments alert system. THEN - I made also made a 1 night reservation the night before my expedia reservation took place. The hotel charged my credit card for TWO nights - for the one night I was there - before this reservation took place... so a double charge. NOT GOOD> I am still haggling over that. I will not go back there.

It was a nice suite. It was clean, air conditioning worked well, had soap, shampoo, and conditioner despensers instead of tiny bottles. The kitchen even included cups, plates, and dish washing supplies, and paper towels.

Hotel was recently remodeled. Felt clean and fresh. Staff was very polite and friendly.

Concierge did not mention about the pool being broke or the hot tub was not available.