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The Wild Pheasant Hotel & Spa

Khách Sạn
Tìm phòng cho bạn...
8,4
/10
Rất tốt
804 đánh giá

Khách nói gì về kỳ nghỉ của họ

Shannon

10,0
/ 10
Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026 We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough. From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented. The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time. However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team. We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back! Highly recommended. ⭐⭐⭐⭐⭐
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Maria

10,0
/ 10
Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse .
Xem phiên dịch

John

10,0
/ 10
Our overnight stay was delightful, lovely room overlooking the garden, excellent walk-in shower. A drink in the conservatory was very pleasant and dinner excellent. All the staff are friendly and helpful. Parking also very good.
Xem phiên dịch
Trong khu vực
Xem bản đồ
Berwyn Road, Llangollen, Denbighshire, Wales, LL20 8AD

Tiện ích chính

Xem thêm
Nhà hàng
Lễ tân 24h
WiFi
Thang máy
The Wild Pheasant Hotel & Spa là một khách sạn nằm trong khu vực an ninh, toạ lạc tại Llangollen. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Xung quanh The Wild Pheasant Hotel & Spa có gì

Berwyn Road, Llangollen, Denbighshire, Wales, LL20 8AD
Khám phá nhiều địa điểm hơn
Sảnh chờ The Wild Pheasant Hotel & Spa
Bên ngoài 2 The Wild Pheasant Hotel & Spa

Khám phá thêm về The Wild Pheasant Hotel & Spa

General


Gần Bến thuyền Llangollen

Location


Tọa lạc tại Llangollen, The Wild Pheasant Hotel & Spa cách Cầu Llangollen và Đường xe lửa ngắm cảnh Llangollen 15 phút đi bộ. Khách sạn spa này cách Plas Newydd 1,2 km và cách Đường ống dẫn nước Pontcysyllte 1,9 km.

Attractions


Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Bảo tàng Llangollen - 0,9 km
Tòa thị chính Llangollen - 0,9 km
Thư viện Llangollen - 0,9 km
Cầu Llangollen - 1 km
Đường xe lửa ngắm cảnh Llangollen - 1,1 km
Đường mòn dọc kênh Llangollen - 1,2 km
Plas Newydd - 1,2 km
Bến thuyền Llangollen - 1,6 km
Đường ống dẫn nước Pontcysyllte - 1,9 km
Thác Horseshoe - 2,3 km
Bảo tàng xe hơi Llangollen - 2,8 km
Lâu đài Dinas Brân - 2,8 km
Tu viện Valle Crucis - 3,1 km
Câu lạc bộ Golf Vale of Llangollen - 4,1 km
Erddig - 6 km

Các sân bay gần nhất bao gồm:
Sân bay Chester (CEG-Sân bay Hawarden) - 44,4 km
Sân bay Liverpool (LPL-Sân bay John Lennon) - 82,3 km

Facilities


Hãy thư giãn tại khu spa phục vụ đầy đủ các liệu pháp và tận hưởng các dịch vụ massage, trị liệu toàn thân và chăm sóc da mặt. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ cưới và TV ở khu vực chung.

Business Facilities


Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trả phòng nhanh, quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Khu vực phục vụ hội thảo, sự kiện tại Khách sạn này bao gồm khu hội nghị và phòng họp. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.

Dining


Khách có thể dùngbữa trưa hoặc bữa tối tại nhà hàng Yew Tree Restaurant của Khách sạn. Các bữa ăn cũng được phục vụ tại quán cà phê hay khách có thể chọn gọi món với dịch vụ phòng (có giới hạn thời gian). Thư giãn sau một ngày dài bên cạnh ly đồ uống yêu thích tại quầy bar/khu lounge. Khách có thể dùng bữa sáng đầy đủ (có phụ phí) từ 7:00 đến 10:00 hàng ngày.

Rooms


Hãy nghỉ tại một trong 46 phòng được trang bị TV LED. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí ngay tại phòng. Phòng tắm riêng với buồng tắm vòi sen có đồ dùng nhà tắm miễn phí và máy sấy tóc. Tiện nghi phòng bao gồm bàn và ấm điện; bên cạnh đó dịch vụ dọn phòng cũng phục vụ hàng ngày.

Tất cả những tiện ích tại The Wild Pheasant Hotel & Spa

Quầy bar, cafe và phòng lounge The Wild Pheasant Hotel & Spa
Quầy bar, cafe và phòng lounge
Hồ bơi The Wild Pheasant Hotel & Spa
Hồ bơi
Phương tiện giải trí The Wild Pheasant Hotel & Spa
Phương tiện giải trí
Sảnh chức năng The Wild Pheasant Hotel & Spa
Sảnh chức năng
Khu vực công cộng The Wild Pheasant Hotel & Spa
Khu vực công cộng

Các hoạt động

  • Các tiện nghi ngoài trời
  • Phòng xem TV
  • Dịch vụ spa
  • Vườn hoa
  • Xông hơi ướt
  • Phòng xông hơi

Tiện nghi công cộng

  • Khu vực không hút thuốc
  • Tiệm cà phê
  • Cà phê/trà tại sảnh
  • Thang máy

Dịch vụ khách sạn

  • Dịch vụ tiệc cưới
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Dịch vụ trả phòng cấp tốc
  • Lễ tân 24h

Ẩm thực

  • Phục vụ món chay
  • Bữa sáng
  • Quầy phục vụ đồ ăn nhẹ

Tiện nghi chung

  • Sảnh lễ tân
  • Bãi gửi xe
  • Sân thượng/sân hiên

Tiện nghi văn phòng

  • Phòng họp
  • Phòng hội nghị

Kết nối mạng

  • Wifi (miễn phí)

Chính sách và những thông tin liên quan của The Wild Pheasant Hotel & Spa

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
15:00 - 23:00
Giờ trả phòng:
Trước 11:00

Hướng Dẫn Nhận Phòng Chung

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng, thẻ ghi nợ và tiền mặt
  • Trang thiết bị an toàn tại nơi lưu trú bao gồm bình cứu hỏa, máy phát hiện khói và thanh chắn cửa sổ
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
, Khách sẽ nhận được email có hướng dẫn nhận phòng 72 giờ trước khi đến. Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Thú cưng

Only Dogs Cats Allowed
Đọc tất cả

Thông tin chung

Tiện ích chung
Nhà hàng, Lễ tân 24h, WiFi, Thang máy
Thời gian nhận/trả phòng
Từ 15:00 - 23:00 - đến 11:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai The Wild Pheasant Hotel & Spa
46
Số lầu tại The Wild Pheasant Hotel & Spa
2
Những tiện nghi khác tại The Wild Pheasant Hotel & Spa
Các tiện nghi ngoài trời, Phòng xem TV, Dịch vụ spa, Vườn hoa, Xông hơi ướt

Câu hỏi thường gặp về The Wild Pheasant Hotel & Spa

Những tiện ích tại The Wild Pheasant Hotel & Spa?
Những tiện ích tại The Wild Pheasant Hotel & Spa bao gồm Nhà hàng, Lễ tân 24h, WiFi, Thang máy. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của The Wild Pheasant Hotel & Spa?
Thời gian nhận phòng tại The Wild Pheasant Hotel & Spa là từ 15:00 - 23:00 và trả phòng trước Trước 11:00
The Wild Pheasant Hotel & Spa có phục vụ ăn sáng không?
Có, The Wild Pheasant Hotel & Spa có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn The Wild Pheasant Hotel & Spa đạt tiêu chuẩn mấy sao?
The Wild Pheasant Hotel & Spa là khách sạn đạt tiêu chuẩn 4.0 sao.
The Wild Pheasant Hotel & Spa có bao nhiêu tầng lầu?
The Wild Pheasant Hotel & Spa có tổng cộng 2 tầng.
Xem tất cả

Những review khác của du khách về The Wild Pheasant Hotel & Spa

Xếp hạng và đánh giá tổng thể The Wild Pheasant Hotel & Spa

Các nguồn khác (804)
8,4
Rất tốt
Từ 804 đánh giá
Vệ sinh

8,8

Tiện nghi phòng

8,2

Vị trí

9,2

Dịch vụ và Tiện ích

8,8

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách The Wild Pheasant Hotel & Spa

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Norman
icon-cùng Bạn bè
cùng Bạn bè
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Really lovely hotel. Staff could not be more helpful. Excellent food
Steven
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

A nice hotel , with friendly staff . The room was a little disappointing, there were no sockets by the bed , the hot water for the bath wasn’t hot , but was boiling in the sink . We had a humming noise which kept us awake at night, but the staff were helpful , and we managed to sort it out by our 2nd night . Only because the girl at reception slipped up and said they knew of it , and it was to do with the card you insert for electricity to the room ( room 307 ) .Anyway they did refund our money for the breakfasts for both mornings as a gesture of goodwill, after my partner prompted them . The breakfasts were ok if a little overcooked . The spa was lovely and relaxing after our 13 mile walk along the canal , it’s £10 for the 1st hour and £5 for an additional hour . It’s a nice easy walk into town less than 10 mins .
Đọc thêm
Shannon
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026 We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough. From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented. The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time. However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team. We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back! Highly recommended. ⭐⭐⭐⭐⭐
Đọc thêm
Maria
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse .
Carol
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Clean room x relaxing atmosphere . Lovely food xx
WAYNE
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked. There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove. In the middle of the room there was a hole in the carpet. This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion.
Đọc thêm
Allan
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Clean spacious room,food good but limited menu. The staff all pleasant and helpful. The internet connection a bit iffy in room. Would stay there again
John
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

Our overnight stay was delightful, lovely room overlooking the garden, excellent walk-in shower. A drink in the conservatory was very pleasant and dinner excellent. All the staff are friendly and helpful. Parking also very good.
Lisa
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great. Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato
Đọc thêm
Peter
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

We didn't use the Spa or have any meals there so we can't comment on that. But the welcome at check-in was great and the room was excellent. We did have a drink in the bar where the service was excellent and very friendly. Overall we had a lovely stay.
Jane
10,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Beautiful hotel in a great location. The staff were extremely friendly and helpful
Paul
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely
Adrian
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry.
Đọc thêm
Freddie
icon-cùng Trẻ em
cùng Trẻ em
8,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Lovely stay very accomodating, the spa is gorgeous. I would book again.
Louisa
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

Room was ok. Small double bed. No headboard, just the wall behind the bed. No hot water in peak times. No black out curtains at all. Lighting very dim in the room so impossible to put make up on anywhere other than the bathroom.
Adrian
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Am giving yhis a very low rateing of 2 stars. I payed £130 for a room breakfast and use of pool. Put on arrival i got told pool and sauna is not included to which i had tp pay exter £10 each. The pool and the spa was cold The steam room stayed on for 5min then went off for 10min as it was on a timer we then had to pay extra for breakfast This is not clealy showing on there site as you pay for just room only. when i booked myself in at the desk the afternoon staff at the desk were very helpful. The next mornin i went down to the deck To be stud around for 10min as no staff were on the desk. I then came back down to hand my key in. Myself and 2 other customers was stud around again for 10min as no staff. But some good points the Rooms were clean and bed was really comfortable. I will not be staying at that hotel again as it miss leadingthat you have to pay extra for breakfast, the use of the pool and towels.
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Michael
8,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The only downfall I found was there wasn't enough plug sockets, one by each side of the bed would help a lot. Apart from that we really enjoyed our stay.
Gareth
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

Really happy with hotel. I was surprised that we had to pay £10 each for the spa, because last time it was included in the price. Evening meal was really nice. Breakfast wasn’t as good. Would definitely stay again though
laurence
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 23 tuần

Hotels.com verified review

The room was mostly clean, and we didn't use the spa, and they were friendly
Scott
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Unfortunately if you book a room through anyone other than the hotel then the spa facilities cost extra and the availability of the sessions in the spa are limited to 12 people at a time and are usually booked days in advance. To be charged extra for the spa after booking into a hotel advertised as hotel and spa, I was quite shocked. They will also charge extra for a towel and significantly extra for a robe. The rooms aren’t services unless requested, which we didn’t read until our second evening after wondering why the room hadn’t been serviced. If you wanted extra coffee and tea, it is an additional £5 per tray… the rooms are cramped in tightly and there is no telephone in the room so if you have any queries, then you have to walk a long way to find help. Such a shame as the location was great and the lady on the reception was very friendly but it is way too expensive for what you get here, I would advise to look elsewhere.
Đọc thêm
Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Bên ngoài 4 The Wild Pheasant Hotel & Spa

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Xếp hạng và đánh giá tổng thể The Wild Pheasant Hotel & Spa

Các nguồn khác (804)
8,4
Rất tốt
Từ 804 đánh giá
Vệ sinh

8,8

Tiện nghi phòng

8,2

Vị trí

9,2

Dịch vụ và Tiện ích

8,8

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Đánh giá của du khách The Wild Pheasant Hotel & Spa

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Norman
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cùng Bạn bè
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Really lovely hotel. Staff could not be more helpful. Excellent food
Steven
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8,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

A nice hotel , with friendly staff . The room was a little disappointing, there were no sockets by the bed , the hot water for the bath wasn’t hot , but was boiling in the sink . We had a humming noise which kept us awake at night, but the staff were helpful , and we managed to sort it out by our 2nd night . Only because the girl at reception slipped up and said they knew of it , and it was to do with the card you insert for electricity to the room ( room 307 ) .Anyway they did refund our money for the breakfasts for both mornings as a gesture of goodwill, after my partner prompted them . The breakfasts were ok if a little overcooked . The spa was lovely and relaxing after our 13 mile walk along the canal , it’s £10 for the 1st hour and £5 for an additional hour . It’s a nice easy walk into town less than 10 mins .
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Shannon
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10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026 We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough. From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented. The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time. However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team. We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back! Highly recommended. ⭐⭐⭐⭐⭐
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Maria
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse .
Carol
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10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Clean room x relaxing atmosphere . Lovely food xx
WAYNE
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6,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked. There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove. In the middle of the room there was a hole in the carpet. This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion.
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Allan
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8,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Clean spacious room,food good but limited menu. The staff all pleasant and helpful. The internet connection a bit iffy in room. Would stay there again
John
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10,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

Our overnight stay was delightful, lovely room overlooking the garden, excellent walk-in shower. A drink in the conservatory was very pleasant and dinner excellent. All the staff are friendly and helpful. Parking also very good.
Lisa
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8,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great. Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato
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Peter
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10,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

We didn't use the Spa or have any meals there so we can't comment on that. But the welcome at check-in was great and the room was excellent. We did have a drink in the bar where the service was excellent and very friendly. Overall we had a lovely stay.
Jane
10,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Beautiful hotel in a great location. The staff were extremely friendly and helpful
Paul
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6,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely
Adrian
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6,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry.
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Freddie
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8,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Lovely stay very accomodating, the spa is gorgeous. I would book again.
Louisa
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6,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

Room was ok. Small double bed. No headboard, just the wall behind the bed. No hot water in peak times. No black out curtains at all. Lighting very dim in the room so impossible to put make up on anywhere other than the bathroom.
Adrian
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6,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Am giving yhis a very low rateing of 2 stars. I payed £130 for a room breakfast and use of pool. Put on arrival i got told pool and sauna is not included to which i had tp pay exter £10 each. The pool and the spa was cold The steam room stayed on for 5min then went off for 10min as it was on a timer we then had to pay extra for breakfast This is not clealy showing on there site as you pay for just room only. when i booked myself in at the desk the afternoon staff at the desk were very helpful. The next mornin i went down to the deck To be stud around for 10min as no staff were on the desk. I then came back down to hand my key in. Myself and 2 other customers was stud around again for 10min as no staff. But some good points the Rooms were clean and bed was really comfortable. I will not be staying at that hotel again as it miss leadingthat you have to pay extra for breakfast, the use of the pool and towels.
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Michael
8,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The only downfall I found was there wasn't enough plug sockets, one by each side of the bed would help a lot. Apart from that we really enjoyed our stay.
Gareth
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8,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

Really happy with hotel. I was surprised that we had to pay £10 each for the spa, because last time it was included in the price. Evening meal was really nice. Breakfast wasn’t as good. Would definitely stay again though
laurence
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8,0
/10
Đánh giá cách đây 23 tuần

Hotels.com verified review

The room was mostly clean, and we didn't use the spa, and they were friendly
Scott
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4,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Unfortunately if you book a room through anyone other than the hotel then the spa facilities cost extra and the availability of the sessions in the spa are limited to 12 people at a time and are usually booked days in advance. To be charged extra for the spa after booking into a hotel advertised as hotel and spa, I was quite shocked. They will also charge extra for a towel and significantly extra for a robe. The rooms aren’t services unless requested, which we didn’t read until our second evening after wondering why the room hadn’t been serviced. If you wanted extra coffee and tea, it is an additional £5 per tray… the rooms are cramped in tightly and there is no telephone in the room so if you have any queries, then you have to walk a long way to find help. Such a shame as the location was great and the lady on the reception was very friendly but it is way too expensive for what you get here, I would advise to look elsewhere.
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Số lượng đánh giá trên mỗi trang
20
40