It was fine

Very small rooms. Not worth for money charged.

Check in was relatively poor, hotel journey from car park involved a number of stairs etc. AC in room excellent, but position of TV on wall made it difficult to watch and desk was cramped in corner, needs better layout.

On arrival the check-in process was straightforward. My room was ready before 3pm, but I soon discovered that the ac wasn’t working. The reception staff were very helpful, they explained that there had been a power cut earlier in the day, which may have been the reason why it wasn’t working, however, within half an hour of reporting it, the ac was working working again. I was disappointed that there was no fridge in my room, and minimal coffee packets. It was a lot of money to pay for one night without these facilities.

Really enjoyed my stay here. Room was lovely and spacious, immaculately clean, super comfy bed, great shower and lovely toiletries and robes. Food delicious too. Can't fault it...excellent all round

Staff were really friendly and helpful. Our room was lovely and breakfast was great. We were even able to take our little dog with us for breakfast as they have a private area for dogs.

The room was a great size and staff were helpful.The spa area, sauna and steam rooms were tired, dated and need of maintenance. Breakfast was good. Just as suggestion to allow pets in the main area and make the smaller area for families with small children.

Very disappointed with the room. It didn't look like the photos at all. Very old, tired and warn decor. Not up to Double Tree standards. The staff were very friendly though and the gym was decent.

The stay was ok. The property is too far out of the town centre and the food offering was limited.

Room was very clean and had all the amenities to hand. Access to the soa facilities, pool, sauna was a great addition. Bar a little pricey but comfortable.

The first room was too far away from the hotel. Second room was much better although it wasn’t a king size bed that I requested and paid for.

Excellent all round. We will return.

Very clean room with all of the amenities I was looking for. Air con and hot water with good pressure. Staff was great.

The hotel is lovely, clean tidy and well cared for. Beds comfy, breakfast tasty, staff all really nice. Parking great too. Nice.

Here’s a more natural and polished version of your review: My stay at the DoubleTree by Hilton Cheltenham was fantastic. The room was spotless, comfortable, and well maintained. I particularly appreciated having an iron and ironing board in the room, as this is not something I often find in other hotels. The complimentary bottles of water were a nice touch, and the tea and coffee-making facilities were excellent. The hotel offered a great selection of coffee and high-quality tea, which I really enjoyed. Although I experienced a minor issue with the bathroom, it was resolved within five minutes, which reflects the hotel’s excellent customer service and attention to guests’ needs. The hotel is a wonderful place to relax while also serving as an ideal base for exploring the Cotswolds and the surrounding areas. Its location is excellent, and the free parking makes it easy to travel around and visit nearby attractions. Overall, I had a wonderful stay and would highly recommend this hotel to anyone looking for comfort, convenience, and outstanding service.

Hotel generally very good increased charges for breakfast and parking have to into account. Conveniently located Cheltenham a fine town plenty of places to eat and very clean.

We had a great time. Staff were friendly and the warm cookie on arrival was a nice touch.

Breakfast wasn't well stocked, swimming pool was OK but the showers weren't working in the changing rooms and the changing rooms were dirty. Rooms were clean

They do not cater for disabled people and we found the staff not helpful.On arrival nobody told you where breakfast was and evening meals were. We had to walk round the road way to get breakfast as my husband finds it difficult to do stairs our room was up a flight of stairs so once he was down he stayed down.I don't understand why there is not a lift.Would not recommend this hotel to my friends.

Lovely room, no noise from other guests. Breakfast was fantastic with everything all diets may need