A very disappointing stay. We had reserved a stay at this hotel thinking that the “Ramada” was a good name and had a reputable reputation.
The first clue should have been the lack of cleanliness at the front door, but being exhausted after travelling all day, we didn’t pay much attention to it.
The pictures on the advertisement were a far cry from reality. The initial room that was selected for us to stay in was underwhelming. The ceiling stains, old chipped furniture, missing items, a filthy chair too dirty to sit on, peeling paint did not accurately reflect what was advertised.
After speaking with front desk staff a different room was offered as a solution
The next room seemed better at first glance until you looked around. The lack of cleanliness was astounding. The window drapes were filthy. What looked like old blood and red nail polish stains and black filth collected on the bottom of the drapes, clearly they had not been cleaned in some time. The ceiling had various colours of stains however at least it didn’t leak. The chairs were beyond filthy, with a broken chair leg, perhaps they were only meant for decor. The bathroom counter appeared clean with old peeling wood and a door that had seen better days.
Unfortunately our rooms were non refundable, otherwise we would have cancelled our stay and gone elsewhere. This was an embarrassment to the Ramada hotel chain name and definitely not worth the stay or the cost of what we paid to be there.
