Beautiful historic hotel in the centre of the UNESCO heritage site. Lovely helpful staff and nice clean rooms. Would definitely recommend to friends.

Great service and place to stay

Excellent place. Clean all was well

The location is unbelievable! You’re not near to the walled city, you’re IN the walked city. The parador is a historic site itself. Explore, duck in for a quick nap, and right back out. Close to Plaza Mayor. Very quiet and beautiful at night. The staff were outstanding- Luis in particular! He provided great help and advice on sites. He takes pride in the town and is a wonderful ambassador for Caceres. Caceres is a fantastic destination!

Incredible hotel: staff, facility, location!

The rooms are very clean. Too much water pressure in the shower. Staff was very accommodating but you have to be proactive to get service in the restaurants. Breakfast was good as was dinner. Parking is very limited. The ambience was amazing

******

The property is in good conditions and it's located at the historic center. We chose it because it was recommended. But our experience was not good from the beginning. The access to the hotel was blocked and we were not informed in advance. We had to call the hotel after trying to get there for over an hour. Then they sent us written instructions through email. At least the instructions included pictures so we can follow them properly (the streets are very narrow with confusing signs). When we finally arrived, we had to leave the car at a nearby Plaza, walk to the hotel, do the check-in and leave our luggage. Nobody helped us with our luggage. Then they provided us with a QR code to get to the parking space. After that, we had to walk to the Hotel. I understand it's a historic building, located at a historic center but they should provide their guests with a better experience when arriving and leaving the hotel. Also they should at least have coffee available at 7:00 AM for the guests that need to leave early.

Opraktiskt för bilresenärer. Svårt att köra till hotellet och hotellets parkering ligger nere i staden .

Nice property. Luis at front desk an amazing. Went beyond.

Excellent location in the historic part of town. Impressive building, well-maintained and supported by highly professional and competent staff. A unique experience that combines history and comfort.

Very nice staff, but had a room over the street despite phoning reception noise co tinged till almost 3 am, but staff deducted car park fee

Everything was great!

Cute hotel. Clean, comfortable bed, and nice service. Parking can be tricky. Be sure to call in advance to get good directions to hotel and where to park.

It was great.

Excellent property inside old city. Nicely preserved and upgraded. Understaffed hotel and restaurant resulting in less than adequate service.

Only 15 parking spaces and no advice to book in advance not even mentioned in their mail regarding hotel carpark. Public carpark abt. 8€ by taxi ( parking with hotel reduction abt. 12€). Rather complicated to find and get taxi. No tea/coffee facilities ( or drinking water) in the room. Have stayed in 6 other Paradores on this trip and this is "below standard" compared to all others which were top.

Lugar mágico

The staff at this Parador were wonderful. The rooms were large, quiet and clean. Food in the restaurant was good. Overall, a great experience, including the opportunity to walk from the hotel and see the historic city.

Excelente estancia en un lugar precioso con una arquitectura espectacular. Inolvidable