Schönes Hotel am Meer. Das Personal ist freundlich aber verglichen mit dem Personal in anderen Hotels auf Sri Lanka nicht herzlich. Viele Touristen schlafen da nach Ankunft oder vor Abflug. Das merkt man. Eher Massenabfertigung und das Preis-Leistungsverhältnis ist eigentlich zu teuer! Trotzdem haben wir die letzte Nacht vor dem Abflug dann noch einmal da verbracht. Wir haben uns wohl gefühlt und mehr war auch nicht nötig.

Beautiful hotel, Nice room, very friendly staff.

Great pool area. Staff were excellent. Food was OK

Smutsigt på rummet när vi anlände.

Staff were excellent, room is good and pool is lovely. Unfortunately there was a huge amount of noise from street level until 2am including drums and microphone singing. It was impossible for myself or my baby to sleep which was the point of getting a hotel near the airport.

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.

They did very well under difficult circumstances. On the positive side while we were there a cyclone and huge flood hit the island. The worst weather situation since 1902. Most tours were canceled and most visitors were stranded. They did their best. There was no power for a very long time. Actually, the power was off on my side of the building for the last 24 hours. We were there.. They did their best in terms of trying to keep the water out of common areas which was a full-time job for many people. So I would give them an A+ for that. When we arrived, we asked if we could get an early arrival room and they said the hotel was fully booked and there were no available rooms however, if we paid $75 then we could go into our rooms immediately. So no available room is fully booked unless you paid. I thought that was poor form but it’s their policy I guess. I wasn’t particularly impressed with the food. Cafeteria food basically.

Stay was fun and enjoyable

Staff and Concierge Sampath arranged our last requests perfectly and definitely visit thecrestsurant he referred us to Sameetha very reasonable and outstanding!

Very pleasant and helpful staff. Room was also very quiet which is important to us.

A really good hotel with kind and attentive staff. The room was clean and the breakfast was great. Really enjoyed the spa services. The only minus was how cold the room got because of the AC (didn’t matter how much we tried to adjust it), but I would definitely stay here again.

Wonderful place to stay! The staff are so friendly and nice, the services were worth the price and the food is excellent

We only wish we didn’t start our 5-week stay here! It was so amazing that most of our other accommodations paled in comparison. We don’t normally stay in this kind of hotel as we tend to prefer smaller, less fancy hotels. But this was the perfect place to chill for 3 nights as we got over our very long flight to Sri Lanka. Our room was gorgeous, the staff were lovely, the pool was just what we needed and the buffet breakfast was so good!!!! We loved the location and walked one way along the beach and roads on one day and the other way on another day. Each day we walked well over 10km-15km and felt safe the entire time. The hotel is close to many restaurants and we highly recommend it for your stay in Negombo.

Very nice hotel, great rooms, very friendly staff over all highly recommend.

Loved the service

客室も綺麗で、スタッフの皆さんもとても親切でした。特に、ANURAさんにはいろいろとお世話になり、ありがとうございました。 ホテルのすぐ外がビーチになっていますが、波が高く泳いでいる方はいなかったです。そしてカラスがすごく多かった。 夕飯付きのプランにしましたが、コスパも良かったです。（デザートはやや甘すぎたかな） 翌日のフライトのため、空港までそれほど遠くないこちらにしましたが、思いの外ゆったり過ごせました。

The staff was amazing, and I enjoyed being right on the water. The room was dated, and the property left a bit to be desired. But I had a nice weekend and spa experience here.

Good

Fabulous hotel to end our fabulous Sri Lankan holiday. Great array of bars and restaurants nearby, cracking swim up bar and only 20 minutes to the airport.