Our stay at the Tribe hotel exceeded our expectations in many ways. The staff were super friendly and helpful in particular the Chieftains, Joseph who helped us package up some purchases that were too big for our suitcase, Brett and Baraka. Our tour of the elephant rescue centre and the giraffes was great. We had access to the club lounge and really enjoyed the food served there both breakfast and dinner “snacks” (a meal in itself). We plan to stay there again on our return via Nairobi.

Tribe was one of the best hotels we have ever stayed at. The hotel itself is stunning, and the rooms are spacious with plenty of thoughtful little extras that make your stay even more comfortable. The staff were incredibly kind, welcoming, and always willing to help. The onsite restaurant was outstanding, offering delicious food and drinks at very reasonable prices. We would absolutely stay here again and highly recommend it to anyone. It was the perfect place to relax and unwind after a few days on safari.

Great hotel, friendly and professional staff. Pool, gym, spa recommendable

Feels like home away from home! Everything is perfect, the staff, the food, the band, the rooms, the gym. There is a place for the one who wants to enjoy the sun, the one who needs to work and the teenager who want WiFi. We had a good laugh about how to switch on/off the right lights with the right button, never naild it... Everyone is friendly and easy going, we love to come back to Tribe!

The room are very clean, no smell. And new. The bed is amazing. And good size for the price. Worth the stay.

Friendly staff, great shopping and dining options close by, and ease of transport made this the perfect home base for the week!

Das Hotel ist wirklich sehr schön gelegen. Das Gebäude und die Einrichtung ist wunderschön.

We had a wonderful honeymoon stay to round off our trip at Tribe. The hotel is beautiful and very clean, but what really stood out was the friendly and attentive nature of all the staff. Can’t fault it.

Room is excellent and hotel staff are very friendly and courteous.

I enjoyed my stay at Tr

I am a Hotels.com Gold member, and this was one of the most disappointing hotel experiences I’ve ever had. At check-in, Jackson at the reception told me that I could only get a room upgrade if I paid $50 per night, and when I refused, he suddenly offered to “discount” it to $30 per night. This was completely inappropriate and misleading, as Gold members are entitled to complimentary upgrades when rooms are available — and the hotel was clearly not full. Our room was directly above the restaurant, where a live band performed every night on the outdoor terrace. On the third night, a singer joined, and it honestly felt like being inside a concert hall. Even after the music ended around 10 PM, loud laughter and shouting from restaurant guests continued until closing time. We had to endure this for three nights straight, and it was impossible to rest. When we complained, no one offered to change our room or take any action. Despite clearly explaining the situation, Jackson and the staff showed no apology, no concern, and no willingness to help. It’s unacceptable for a hotel of this level to treat guests in such a careless manner. There was no prior notice about nightly performances, and no attempt was made to ensure guests’ comfort. I sincerely hope that Tribe Hotel management reviews their service standards and trains their staff to treat guests with honesty and respect. Until then, I cannot recommend this hotel to anyone who values rest, professionalism, or integrity.

Very supportive staff!

Clean eoom and nice Staff

I recently stayed at Tribe for a conference, and I couldn't have asked for a better experience. Nestled right next to the upscale Village Mall, this modern and chic hotel boasts a stunning design enhanced by striking African art. Everything was impeccably maintained, and the staff went above and beyond to ensure my comfort. The a la carte breakfast included with my stay was absolutely delicious, and having club lounge access was a fantastic perk. The lounge offered a delightful breakfast with an omelette bar and transformed into a vibrant space for happy hour, featuring creative cocktails and tasty appetizers each evening. Dining at Jiko, the hotel’s restaurant, was a highlight, showcasing mouthwatering modern African cuisine. My only minor complaints would be that the Wi-Fi connection was occasionally unreliable, and the beautiful pool was unheated, making it quite chilly. Overall, Tribe is a fantastic choice for a stylish and comfortable stay!

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We had the pleasure of spending several days in Nairobi at the Tribe. As first time visitors of Kenya our family of four from Canada with two young adult daughters, we were a bit nervous as to what to expect with Nairobi but we couldn’t have been luckier than to have selected the Tribe (it was highly recommended to us). The staff there are kind, friendly and professional. Best of all, we were introduced to Jeff, our driver and guide who was recommended by the hotel. From the moment we met Jeff he made us feel completely safe, comfortable, and genuinely cared for. He didn’t just drive us around—he welcomed us like family. We used the Tribe as a hub between safaris and a trip to Tanzania’s mainland and Zanzibar. With Jeff as our reliable contact in Nairobi for each of our multiple airport drop offs, pick-ups, and tour day in Nairobi; and the Tribe with its great staff, ambiance, safety and cleanliness (plus yummy food) we genuinely looked forward to returning between adventures. The Tribe held our larger luggages during the adventures and Jeff’s dependability made us feel safe, comfortable and welcome. Even when we were running predictably late Jeff kindly ensured we made each flight, and were never stranded nor confused with where to go or what to do at the airport (for pick-ups and drop-offs). The Tribe was a hit. As for Jeff, if you're visiting Nairobi and want a driver who will go above and beyond to make things smooth he is the person you want.

Staff were amazing! We stayed there 3 times a various points throughout our safaris & travels and couldn’t have been happier! It was through this hotel that we met Jeff, our indispensable driver. He was nothing short of a blessing. He took amazing care of us during our day trip around Nairobi & our endless trips to & from the airports for our Kenya & Tanzania adventures. If you go to Nairobi and need a driver ask for Jeff.

Amazing property and amazing vip amenity from Expedia! Thank you for the excellent stay! We loved the tribe hotel for the five star service!

Stunning hotel - beautiful decor inside the rooms and reception and dining areas. Pool area is magnificent. Friendly, welcoming staff as well. Great location - in central Nairobi and attached to Village Mall for all the amenities needed.

Very nice hotel in every way