This is an amazing property. Very clean and tranquil with friendly accommodating staff. Rooms are stunning…magic! Food is incredible. Don’t listen to any haters that don’t give it 5 stars. You would be ridiculous not to love this place.
Ismael
10,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Incrr
Wynisha
Giải trí cùng Bạn bè
8,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
We really enjoyed our stay at Copal the aesthetic was really nice. The rooms were cleaned daily and the 2 restaurants onsite had good food pairings. The staff were polite and helpful during our stay. My only suggestion would be if you get a room with a pool don't get one on the ground floor as the foliage from the trees were all in the pool. Which deterred us from using it even though it's what we paid for. The roof top pool was free from that so next time we will probably get a regular room and utilize the rooftop. We were able to book transportation to and from the Cancun airport through them as well. Overall great stay.
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Archie
10,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Amazing property
Verified traveler
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 17 tuần
Hotels.com verified review
This hotel was nice, inexpensive, staff really nice. Location you need to rent a car away from beach but walking distance to the strip. The restaurant in hotel great food.
Robert
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services.
Rodrigo
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 18 tuần
Expedia Group verified review
Todo
shayla
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 18 tuần
Expedia Group verified review
I truly enjoyed my stay at Copal. The staff were very friendly and attentive. The atmosphere was quiet and relaxing. The pictures don’t do the hotel justice. It is an absolute slice of heaven!
Rafael
Giải trí
10,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
Great staff, hotel was clean and quiet
Petra
Kinh doanh và Giải trí
8,0
/10
Đánh giá cách đây 20 tuần
Expedia Group verified review
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
El Mostafa
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 20 tuần
Expedia Group verified review
Victor, Max ainsi que l'ensemble des personnels étaient Aidants et disponibles un grand merci au staff. L'hôtel et les chambres sont propres et grands. L'hôtel est situé dans une zone un peu moibs propre sans plus, l'accès est sucuritaire le parking aussi
Lorea De La
Giải trí
10,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Gracias
Lorea De La
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Excelente
Piscina 25 m para nadar
Servicio bueno y amigable
Kid friendly
Lakaevia
10,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Good
Shameka Monique
Giải trí
10,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Copal staff were very accommodating the roof top pool was a vibe. on site Restaurant food was good. Property looks just like the photos. I enjoyed my nice hot showers! Zama Market and 7/11 nearby for snacks, you need a bike or car. I will be back!
Luis
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Excelente hotel!! Sin duda a recomendar no hay nada negativo, su personal (Max , Paola), muy profesionales atentos, y conocedores de Tulum, sin duda regreso al mismo hotel pronto!!! Súper bien,
Luis y Alberto, Mty , NL
Ellen
10,0
/10
Đánh giá cách đây 21 tuần
Hotels.com verified review
Amei demais o hotel, o atendimento, tudo maravilhoso!
Richard-Yann
6,0
/10
Đánh giá cách đây 22 tuần
Hotels.com verified review
Séjour convenable mais pas à la hauteur de nos espérances. Réservé une chambre mais pas pas celle que nous avons eu; hôtel complet.