This property is beautiful. Its clean, and the staff is kind, helpful. Julie at the office was great, always ready to help whether we had any questions or needed to book transportation. The spa was a great, relaxing experience as well. The room, pool it was all nice. There isnt dining but there is a cafe arpund the corner. And its in a residential area. I felt safe walking to nearby restaurants as well. I was celebrating a birthday, thank you Palms for a great stay.

Beautiful and clean property. The room was modern and very spacious. The only issue was water pressure and intermittent hot water when showering but overall we really enjoyed our stay

It’s a good place for one night but lacks amenities and no restaurants close by. Staff is super helpful though. I did not like that they charged exorbitantly for water and coffee pods. Otherwise, room is clean and comfortable. We only stayed there the night before heading back home.

Good and Friendly staff. However, I don't think exploiting guests via transportation fees is good value add and should be regular practice. A good hotel and service should indeed do otherwise, as we are in your care. Charging 40usd for a trip that took 10mins to walk is very unfair. Also, please ensure bedsheets are clean, having dirty bedsheets isn't a good look for a hotel that should be a luxury hotel

Safe and clean

This hotel surpassed my expectations. It was clean and the area of the location was great. If you’re looking for a clean and well kept property, pick this hotel. It’s a couple minutes walk from the ocean and they have a cute cafe about a 2 min walk away.

Room was immaculate, modern and comfortable. Staff were friendly and welcoming. I would stay there again.

I wish I could leave 10 stars for The Palms. I was blown away by how caring and thoughtful the staff were. I was traveling solo for the first time ever and they helped me with transportation to and from the airport. Checking in and checking out was seamless. The environment was so peaceful, clean and dreamy. I felt like a princess staying there! The rooms are spacious and the pool area is perfect. It’s walkable to the ocean and great restaurants. I went to the Midtown restaurant and Lucca which were both a 6 min walk. Also, do yourself a favor and get a Swedish massage during your stay! I promise you will not regret it. Words can’t express how enjoyable my time was at The Palms!

The room was incredible. Bed and pillows very soft and comfortable. Extremely clean. The staff was amazing! The pool was clean and felt very Relaxing. Thank you!

This is a clean, newer facility with helpful staff. It's also a walkable location for exploring Belize City.

The hotel was clean and the room was spacious. It had a lovely pool area and comfortable balconies. The staff were friendly and went above and beyond.

Pool was nice, lady that checked us in was wonderful and I'd definitely stay there again. Also, the room was spacious and enjoyable

Our Room was very clean, super friendly and helpful staff. Our driver, AVI was great and gave us lots of info.

Great place. Really clean with great accommodations

Beautiful, peaceful room. Loved it

Staff

Yes room was clean and the staff was very pleasant as well as helpful

Amazing resort

Peaceful. Clean. Staff was extremely kind.

Room was amazing. Drag was available at the drop of a hat if needed. Arranged airport shuttles and day trips for us. Had an amazing time.