希爾頓悉尼

Great location

Hilton在正CBD. 隔近town hall站，附近商店臨立，又有超市，超級方便，房間清潔整齊，舒適度高，最遺憾是冇機會品嘗早餐，希望下一次

EXcellent

We booked 3 rooms for our stay, and we have to do the check-in for the 3 rooms in different time due to the unavailability of the room, this is quite time-consuming. Also, the housekeeping services is a bit disappointing. The bathroom accessories were not refilled and no bottle water was provided.

Excellent

Everything was just how you expected a 5 star to be Bright clean spacious comfortable bed

Room had a damp smell, but ok.

Everything is just right! Staff are excellent and ever present without being intrusive. Location is the best. Will be back!

Hermoso lugar,.con todas las comodidades posibles. Todo de muy buen nivel. Esta ubicada para mi en el mejor punto de sydney

.

I had a very disappointing experience booking Hilton Sydney through Hotels.com. At checkout, I intended to select PayPal Pay in 4, but accidentally selected PayPal full payment. I cancelled it immediately while it was still processing, then completed the booking correctly using PayPal Pay in 4. Despite cancelling straight away, both payments were still taken, resulting in a double charge. The situation was made worse because the Hotels.com app did not clearly show that the booking was for New Year’s Eve (NYE). When I arrived at Hilton Sydney, staff asked me to cancel the booking first, saying they would rebook me. After I had already cancelled, I was then informed that I was required to book two separate rooms at approximately AUD 1,700 per room due to hotel policy, even though my daughters are only 12 and 14 years old. I could not afford this cost, so I did not stay and did not use any hotel services. I contacted Hotels.com immediately to request a refund, explaining that: • The booking was cancelled at the hotel’s request • I was charged twice due to a payment error • I did not stay or use the room However, Hilton refused to refund the first payment, citing a non-refundable policy, and Hotels.com later confirmed they could not assist because Hilton declined to waive the policy. Being charged twice for a service I never used, after cancelling at the hotel’s request and then being presented with unaffordable conditions, reflects extremely poor customer care.

Business Friendly

Great location walking distance to Sydney’s best. Room comfortable, staff friendly & helpful. Reasonable priced quality hotel it has become a preferred staycation hotel.

We had a one night stay at the Hilton to see a show, it was just perfect. The room was lovely and had a view of Town Hall and the QVB. The bed was perfect and super comfortable. Staff were welcoming and friendly. I love being so close to everything, shops, trams, coffee. Cannot wait to return.

Room was not to standard of a top rated hotel

Beautiful place to have breakfast. Very friendly staff.

Rent och fräscht

Tutto perfetto, consigliato

Hotellet är för stor och har inte kapacitet vissa tider för att ta hand om incheckning, hissar och frukost. Det blev en hel del onödig tid att vänta för att få checka in, få plats i hiss med mera.

Room was clean, loved the filtered water available in the room. Great buffet breakfast! All staff were very friendly and helpful. Thanks for a great stay!