Hilton Sydney

Everything was fantastic, from hospitality to location! The only down fall was black mold in the shower.

Comfy beds, nice room with block out blinds. Not 5 star but 4 star. No advice when checking in about restaurants, breakfast or where lifts were located. Shame Hilton has resorted to small amenities in paper sleeves which were cheap and nasty. I would stay elsewhere next time, the mini fridge wasn't even stocked, no bottled water either. As a silver Hilton member, I should have received breakfast, but I didn't.

We stayed for 4 nights and 5 days and unfortunately, the breakfast experience was consistently disappointing. The menu selection was very poor and repetitive, far below what you would expect from a 5-star hotel. More concerning, however, was the level of service. We were travelling with a baby, and simple requests such as a high chair or baby cutlery were handled extremely slowly, often requiring multiple reminders. This made what should have been an easy dining experience unnecessarily stressful. Basic table service was also lacking. Used plates were not cleared unless we explicitly asked, which is unacceptable for a hotel of this standard. Additionally, it was quite unprofessional to see staff at the entrance wearing wireless earphones and chatting among themselves instead of attending to guests. There was little sense of organisation or attentiveness. Overall, the service at breakfast was far below expectations and significantly impacted our stay. Aside from the location, this hotel does not deliver the level of quality expected for the price.

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We booked an executive level room and the staff were so accommodating, allowing us use of the executive lounge before the check in time, as our flight was early. This is the first time we stayed at the property and they made us feel like VIP guests. Definitely recommend.

Lovely room. Close to many things

I liked everything about our stay at the Hilton The room was cosy , clean and I also had a great nights sleep the bed was comfortable also the shower was great too. The buffet breakfast was the best I have had and i have had lots of buffet breakys from going on cruises to overseas.

Professional staff in all areas of the hotel

Everything was good

Centrally located, clean room, water filter installed in the room was a nice touch.

Exceeded expectations overall

Excellent staff, in a central CBD location. Clean rooms, and a great place to spend the night.

Staff were exceptional. From the point of checking in, to using a complimentary umbrella whilst shopping in town, to breakfast… very Professional service and friendly staff

Staff were excellent - everyone we encountered! Rooms and service exceptional. The location is very good. Thank you

Got an upgrade to the executive suite - WOW

Location, cleanliness and amenities. Always great value.

Allowed early check in

This was a lovely,clean hotel with spacious rooms. The location was perfect for seeing the sights of Sydney

Great service. Staff very courteous and attentive.

Nice location, staff is courteous