博内茅斯海克利夫万豪酒店

工作人員很友善

Terrible Breakfast was told I would be refunded for this but it never happened, not child friendly. Would not visit again.

The room was lovely, good size, lovely bathroom comfortable bed and cleaned as you would expect a hotel to be. The staff were helpful and attentive.

Lovely room, excellent staff and perfect location.

The hotel needs work inside and out, but the location is good and the view is special. The breakfast was average and the service. Wasn’t great.

No heat in room, had to ask for water, no breakfast provided. Check out time was 11am due to notice that electricity issue had to be rectify or something like that. Felt trapped in the hotel while trying to find our way out via stairs which was not easy to locate.

My favourite place to stay in Bournemouth! Everything is excellent.

Clean room. Nice bar area. Breakfast was a bit cold but we arrived for breakfast later than expected.

Lovely decorated room. Spacious

Great clean room, lovely decoration and absolutely amazing location! Would stay again!

First time here for a show at Bic. Given a room in the annexe, with complicated instructions to find - eventually worked out quicker to cross the car park & go through a back door to reach the room directly

Stayed here lots . This time were were unfortunate to be put in a room which wasnt cleaned properly. Staff were amazing and moved us to one of the newly refurbished cottages . Absolutely gorgeous room. Came back very late from an event at the Pavilion to find the carpet soaked the air conditioning unit had leaked. Staff were amazing again and moved us just next door to an ocean view suite. Wow. Slept well. Breakfast was delicious as usual. We were refunded our parking and half our stay for all the inconvenience we had been caused. Wont stop us staying here again. These things happen.

Fabulous room, friendly helpful staff

Beautiful hotel, clean room and gym , great atmosphere

I stayed in January 2026. The room was very old and tired. There was a hole in the ceiling and watermarks and stains on the wall. The room was congested and cramped. I was very disappointed with the standard, it was not at all what I expected. The hotel staff were very unhelpful and did not approve a refund request when I chose to leave and not stay. Very poor for the Marriot. Would not recommend at all, please choose from the range of other hotels and apartments in Bournemouth.

Reception staff exceptional, room very spacious, great bathroom, felt very new and lovely toiletries. Would definitely go back.

Yes all general amenities were good. the metal structure in the shower fell off, The heating packed up on our 2nd day, and the kettle steamed for a long time with a possibility of burns, the fridge did not get cold enough.

Overall this is a pleasant, modern and clean hotel with good sea views and helpful staff, but several practical issues meant the stay was not completely seamless. Check-in took longer than expected because the two booked rooms did not initially appear under a single reservation, though this was eventually resolved. The connecting rooms differed in size, with 200 larger than 201, and there was limited in-room and in-hotel information, with an incomplete website replacing a proper hotel or local area guide. Room 200 had no real hot water at the basin. The shared air vent transmitted sound clearly between the two rooms, compromising privacy. Room 201 lacked direct temperature controls, and neither bathroom had a heated towel rail, which is inconvenient when the hotel encourages towel reuse. On-site parking costs £15 per night and the car park feels very tight and often full, so manoeuvring requires caution. The compact 24/7 gym is ok but has no rowing machine and would feel crowded with more than four people. Brasserie Blanc was a highlight: Justin offered excellent service and very accommodating. The steaks were very good. The outdoor pool and potential for sea views are strong assets, though the pool is closed in autumn and winter although a heated winter pool would be a great idea - as would a sea-view sauna. Overall, this hotel can provide a comfortable night at a reasonable price with a sea view, and a return visit is possible, though not guaranteed, given the above

Room was very nice, as was the hotel generally.

Room dirty, breakfast staff unhelpful and rude, buffet breakfast messy and poorly managed