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房間很舒適，但發現毛巾上有髒點，應該是沒有完全清洗乾淨。

Clean, tidy, comfortable bed, rich breakfast , staff very and nice helpfully.

Great rooms, staff and breakfast!

Only complaint was that the shower soap was out.

Room was very nice. Great location

Room was comfortable and clean. Staff were friendly and the breakfast was great

Room were very spacious.

Lovely hotel Lovely and helpful staff.Only one small complaint.No glasses in the bathroom to rinse your mouth ,and only one towel in a twin bedded room.Also no telephone in case you have an emergency.Other than that a great stay at the hotel.

good hotel, convenient to railway station (6-8 min walk), a bit far from city centre (15-20 min walk). Good size room, very good shower, good breakfast, would book again if back to York.

The room that I stayed in was the smallest hotel room ever. The bed was pushed against the wall and one of us had to climb over the other person when we needed to use the bathroom. The photographs in the hotel brochure do not show the bedroom that I was allocated. Staff were helpful and friendly. The breakfast was average.

Great room for a great price. Within walking distance to the train station and city center

The staff were helpful. The air con in room was drafty and they turned it off for us.

Come to have shower found it was broken. Some on came so call repair. Water pressure none existent. Had to move room . Breakfast sausages rock hard bacon same. 3 days all My partner came to toast bread and found bread was green with mould . If we had not paid up front we definitely would not have eaten again. Hoping it would have got better after day one but it didn’t 😖lst time and the last Iwe would stay at the Ibiz

Found a load of hair on the carpet of the room. The view from the window was a brick wall. Tiny carpark and given advice to park at Premier Inn (not allowed) Breakfast was a little limited and cold. It’s a shame as it’s a nice hotel and the room was good

Rooms are okay. There is a multi level parking available just opposite the hotel, and guests get a discounted rate for overnight parking. Good for a pit stop night rest.

Very nice room, modern, clean, no complaints there. Contrary to name it’s a little out of the City Centre, easily walkable unless the weather turns on you, which it did to us one night. The lack of a restaurant for dinner then became disappointing (staff pointed us towards a poor Italian across the road) generally speaking a nice hotel though

Room was really clean and spacious girl on reception was amazing and so helpful

We had a really comfortable stay in the family room. The breakfast had lots of tasty choices, and everything was kept super clean. Overall, a great experience for our family!

Nice hotel within walking distance to city centre, great family room, very clean and well equipped, breakfast was great and staff very friendly.

Excellent room, everything we needed. Staff friendly , helpful and polite, could not do enough. Breakfast excellent, good choice and staff helpful. Bar had good selection and reasonably priced. Did not find any faults at all