滑铁卢马林酒店

Good

Deluxe room was smallish. Bathroom small. AC system kept automatically cycling between cool and heat, necessitating waking up at 3am to change back to heat. Sofa bed was awful and will hurt your back. Plus was there is onsite washer and dryer, altho dryer required 6 lbs in coins, which the front desk may or may not have. Area was kinda dead at nite. Heard police sirens all nite long from my 3d floor room.

Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage.

The receptionist was very unhelpful, I arrived the hotel at 13:00, she said I should pay 30 pounds for early check in or come back after 15:00, but no one help me to keep my luggage, I need to put it onto the shelf of the storeroom by myself, no one would pick it to my room. After a long flight I was very tired, but the reception wanted me to do Self check in, self check out, the reception never do check in or check out. Poor service. The house keeper was absent minded, I had put all my clothes onto my bed and written down a piece of paper “please do not tidy my bed” but she still done that, I am very mind someone touch my clothes or throw my clothes onto the floor. after she had tidied my bed, my nightcloth make me Itching， I believe she should have put my clothes on the floor when she was tidying my bed. It makes me feel very unsatisfied and disgusting. Have she thrown my pillow onto the floor when she was tidying my bed? After cleaning the toilet, she forgot to close the door. I would say It’s not a hotel , it’s only an apartment with poor service. I’ve never had a bad experience in any hotel like this. I won’t come back again

The receptionist was very unhelpful, I arrived the hotel at 13:00, she said I should pay 30 pounds for early check in or come back after 15:00, but no one help me to keep my luggage, I need to put it onto the shelf of the storeroom by myself, no one would pick it to my room. After a long flight I was very tired, but the reception wanted me to do Self check in, self check out, the reception never do check in or check out. Poor service. The house keeper was absent minded, I had put all my clothes onto my bed and written down a piece of paper “please do not tidy my bed” but she still done that, I am very mind someone touch my clothes or throw my clothes onto the floor. after she had tidied my bed, my nightcloth make me Itching， I believe she should have put my clothes on the floor when she was tidying my bed. It makes me feel very unsatisfied and disgusting. Have she thrown my pillow onto the floor when she was tidying my bed? After cleaning the toilet, she forgot to close the door. I would say It’s not a hotel , it’s only an apartment with poor service. I’ve never had a bad experience in any hotel like this. I won’t come back again

親子友善，交通便利，服務很好。

The toilet is too closed to the bed 😅

Totally rubbish. Very dirty. Smelly blanket. Dirty pillow. Dirty floor. Worst hotel ( I have tried more than 20 before in different parts of the world including HK / Germany / Finland / France and etc ). Request for refunding immediately.

good

The staff was friendly and helpful. Room was clean. Drinks and food were good.

Weird check in and small bed that was supposed to be king sized but other than that it was fine.

We might of just had a bad experience, we stayed here to get the tube in to London for my son’s 5th birthday as a family. Paying £50 for the as it was only 6 bloomsand

I absolutely loved this room and Paul helped us check in and he was great! Kind and attentive to say the least!

Experiência incrível! Quarto excelente, funcionários prestativos, ambiente limpo e agradável, excelente localização. Me hospedarei mais vezes.

Upon entering the hotel there was no one to greet me. Its a self checkin which i didn't like. A staff member was around and he did help with the process as I was struggling. Checkout is the same concept. The hotel always smelled good. The gym was adequate but the weight machine was missing some keys which limited the ability to function. It was always empty. Breakfast at the hotel was a bit limited but it filled its purpose. I didn't see many outside options for breakfast. The is a supermarket across the street which was very inexpensive and a souvenir/ grocery store on the same street as the hotel. Also next to the hotel is a chicken place that offers grilled and fried chicken at a very good price and the food was good. The hotel is within a short walking distance of Big Ben, the Eye in the Sky, The Aquarium and its promenade and the Big Bus Tour. Staff were very friendly and polite. Bed was comfortable as well as the pillows. In room safe and closet was spacious with adequate space for luggage , refrigerator and coffee machines. My room faced the main street so you did hear some noise from people outside at night. Overall I was satisfied as it served its purpose.

From walking in to the lobby, i was impressed. Understated class and

I want to thank you everyone at the hotel. They were very helpful and caring. Especially, my thanks to Paul who helped me and assisted so much. Great place to say in London. I highly recommend this hotel.

I want to thank you everyone at the hotel. They were very helpful and caring. Especially, my thanks to Paul who helped me and assisted so much. Great place to say in London. I highly recommend this hotel.

the well-equipped kitchen, proximity to the main attractions of the city.

Clean room