贝尔维拉旗下东本壮丽酒店

I liked clean room and the staff were helpful and also nice.

Room was nice size, had pleasant sea view from 2 sash windows, however, smallest one sealed shut, largest one only opened about 4 inches because there was screwed-in wire connecting bottom of window to frame, stopping it from going up any further. Appalling for air circulation/cooling room during very hot days we stayed. Very unhealthy. We seem to be living more & more in nanny state where businesses think they can't trust you to behave safely, to not jump out of windows or to supervise your children properly. On other hand, they'd failed to repair broken shower door so that half a panel was substituted by flimsy shower curtain, making it fall risk for me as disabled person who needs solid sides in such a tiny square shower cubicle. Remaining bit of sliding door also didn't open properly, making it very hard to get in/out safely for disabled person who needs to hold on to something easily without twisting in order not to slip while squeezing through very narrow entry/exit space. Hotels need to get priorities straightened out. Think more about comfort/safety of particularly elderly & physically disabled guests - we need safe showers & fresh air. Worry less about being sued because someone decides to jump or parents too busy scrolling phones to engage with children. Put signs up to remind guests re open windows. If person slips/falls due to broken shower or has heart attack/stroke due to excessive heat in inadequately ventilated rm, THEN you'll have something to worry about.

The room was dusty. The mugs and the kettle were not cleaned. The bed sheets are okay but not that comfortable.

Repeat stay Clean rooms

Lovely to sit outside in the morning enjoying a coffee and sea view.

Good location right in front of the beach and free parking behind. Room not too clean and only one plug worked in the whole room

There is no car space which was written at the Expedia and room was dusty like never properly cleaned

Location is amazing. Property was clean just one advise to staff they should really allow guest to keep luggage and not upset them over they don't have space etc. as over all experience was really really good just on last min when checking out I had to really convince staff to keep my bags.

No public rooms at all - well they were either closed or empty of furniture. No breakfast available. Tea and coffee in rooms though. Lots of seating outside but too hot as no umbrellas or refreshments. Overall it was good value for the price, but the hotels either side were far superior for only a few pounds extra. Quirky? Rudolph and his friends were the pattern in the shower curtain!! Stay - late May Bank Holiday weekend 2026.

Actually very clean but could do with a lick of paint perhaps

Staff were extremely helpful and very friendly. No bar or breakfast while we were there but we would go to the glass house for brunch and that was great. The exterior of the building needs to be invested in to improve the look of the building

Great value for the location. Don't expect glamour but it does serve it's purpose for a really low price. Thank you

Repeat stay Good room

Given the wrong room in arrival waiting 20m while they will clean a room which was not the one we book. Helpful at the front desk to change for the room we did book. Unable to leave luggage for longer than 4h A disappointed experience

Reception stuggled to find us a room (as in a twin which we booked). We then had to change rooms as the first room's bathroom smelled really badly of smoke. Reception moved us very quickly. Maintenance in the property should be improved. Did not have breakfast - the dining room was downstairs & looked really dark. Location of hotel is right on the beach.

The room was quite bad, severely stained carpet and yellow all over the washroom floor, an old dirty drawn on office chair that looked like someone dragged it in off the street. It’s a shame because the hotel looks like it could have been really nice if maintained better. The plus sides were the staff were very nice and the location right by the beachfront.

Disappointing. The location is great however, the quality, in particular cleanliness of the hotel is terrible.

Jak na hotel dwugwiazdkowy nie było źle.Obiekt czysty.Jedyne czego nam brakowało to lodówka której niestety nie ma w pokoju i problem z telewizorem który nie działał

Don’t - unless you’re ok with dirty floors. walls, carpets, toilet, bathroom, dripping sink - literally a hole in the sink, no parking and a general feel of a prison camp. How companies get away with charging good money for this is beyond me.

No ACs in the room. The rooms were boiling.