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About Horizon Air

Horizon Air Industries, Inc. is a regional airline based in Seattle, Washington, United States. Operating under IATA code QX and ICAO code QXE with the callsign "Horizon Air," the carrier is a wholly owned subsidiary of Alaska Air Group. Founded in 1981 by entrepreneur Milt Kuolt, Horizon Air launched its inaugural flight on 1 September 1981 with a Fairchild F-27 aircraft flying from Seattle to Yakima, Washington. Today, all Horizon Air flights are scheduled, marketed, and sold by Alaska Airlines, providing essential regional connectivity across the western United States and parts of western Canada.

Horizon Air holds its headquarters near Seattle-Tacoma International Airport (SEA) and operates under a capacity purchase agreement with Alaska Airlines. The airline serves approximately 45 destinations spanning 14 U.S. states and two Canadian provinces, connecting smaller communities to major hubs throughout the Pacific Northwest and beyond. Passengers booking through Traveloka can access Horizon Air-operated flights marketed under the Alaska Airlines brand, benefiting from seamless connections to domestic and international destinations.

Airline Overview and History

Horizon Air has a rich history spanning more than four decades of regional aviation in North America. Below are some of the key milestones that have shaped the airline into what it is today:

• 1981: Horizon Air was founded by Milton "Milt" Kuolt II. The airline commenced operations on 1 September 1981, flying a 40-seat Fairchild F-27 from Seattle to Yakima, Washington.
• 1982: Horizon Air acquired Air Oregon, expanding its route network into the state of Oregon and strengthening its Pacific Northwest presence.
• 1983: The airline acquired Utah-based Transwestern Airlines, extending service into the intermountain West region.
• 1984: Horizon Air became a publicly traded company, marking a significant milestone in its corporate growth.
• 1986: Alaska Air Group purchased Horizon Air in November 1986, making it a wholly owned subsidiary. This acquisition integrated Horizon into one of the most respected airline groups in North America.
• 2011: Horizon Air transitioned from operating as a separately branded airline to a capacity purchase agreement model, with all flights marketed and sold under the Alaska Airlines brand.
• 2016: The airline placed an order for 30 Embraer E175 regional jets, signalling a major fleet modernisation programme.
• 2023: Horizon Air retired its last Bombardier Q400 turboprop on 26 January 2023, completing the transition to an all-jet fleet of Embraer E175 aircraft.

Horizon Air operates primarily from hubs at Seattle-Tacoma International Airport (SEA) and Portland International Airport (PDX), with significant operations also based in Spokane (GEG) and Boise (BOI). The airline plays a vital role in connecting regional communities to Alaska Airlines' broader domestic and international network.

Fleet and Aircraft

Horizon Air operates a modern, single-type fleet consisting entirely of Embraer E175 regional jets. The transition to an all-E175 fleet was completed in January 2023 following the retirement of the Bombardier Q400 turboprop fleet. Key details about the current fleet include:

• Aircraft type: Embraer E175 (ERJ-175)
• Current fleet size: Approximately 33 aircraft in service, with plans to grow to around 50 by the end of 2026
• Seating capacity: 76 seats per aircraft in a three-class configuration
• Cabin layout: 12 First Class seats, 12 Premium Class seats, and 52 Main Cabin seats
• Seat configuration: 2-2 layout throughout the aircraft, providing every passenger with either a window or aisle seat

The decision to standardise on a single aircraft type allows Horizon Air to streamline maintenance, training, and operational efficiency. The E175 is well-suited for regional routes, offering jet speed and comfort on flights typically ranging from one to three hours. All aircraft feature leather reclining seats, power outlets at every seat, and Wi-Fi connectivity.

Top Flight Routes

Horizon Air serves a wide network across the western United States and western Canada, with a focus on connecting regional cities to major hubs. Some of the most popular routes operated by Horizon Air include:

• Seattle to Portland (SEA–PDX): One of the busiest routes, with near-hourly departures during peak periods. This short hop of just over one hour connects the two largest cities in the Pacific Northwest.
• Seattle to Boise (SEA–BOI): A popular route serving both business and leisure travellers, with a flight time of approximately 1 hour and 30 minutes.
• Seattle to Spokane (SEA–GEG): Multiple daily frequencies connect Washington state's two largest metropolitan areas, with a flight time of just over one hour.
• Portland to Boise (PDX–BOI): A high-demand route linking Oregon's largest city with Idaho's capital.
• Seattle to San Jose (SEA–SJC): Connecting the Pacific Northwest with California's Silicon Valley tech hub.
• Seattle to Los Angeles (SEA–LAX): A key West Coast corridor linking the Pacific Northwest with Southern California.
• Seattle to San Diego (SEA–SAN): A popular leisure and business route to Southern California.

For travellers from Malaysia looking to explore the American West Coast, Traveloka offers connecting flights through major gateway cities. You can search for routes such as Kuala Lumpur to Seattle, Kuala Lumpur to Los Angeles, or Kuala Lumpur to San Francisco on Traveloka to find the best fares with onward Horizon Air connections to regional destinations.

Baggage Allowance and Policies

Horizon Air flights follow Alaska Airlines' baggage policies. Here is a summary of the current baggage allowance:

• Carry-on baggage: Each passenger may bring one carry-on bag plus one personal item (such as a handbag, briefcase, or laptop bag). The carry-on bag must fit within dimensions of 56 cm x 36 cm x 23 cm (22 x 14 x 9 inches), including wheels and handles.
• Checked baggage (first bag): USD 35 per bag for domestic flights. Each checked bag must not exceed 23 kg (50 lbs) in weight and 158 cm (62 linear inches) in total dimensions.
• Checked baggage (second bag): USD 45 per bag for domestic flights, with the same weight and size limits.
• Additional bags: USD 150 per bag for the third bag and beyond.
• Overweight bags: Bags weighing 23–32 kg (51–70 lbs) incur an additional USD 100 fee. Bags weighing 32–45 kg (71–100 lbs) incur a USD 200 fee.
• Oversized bags: Bags measuring 159–292 cm (63–115 linear inches) incur a USD 150 surcharge.

First Class passengers receive two complimentary checked bags. Alaska Airlines Visa cardholders receive the first checked bag free. Atmos Rewards elite members (MVP Gold 75K and MVP Gold 100K) may receive up to three complimentary checked bags. Prohibited items include flammable liquids, compressed gases, explosives, and other hazardous materials as outlined by the Transportation Security Administration (TSA).

Check-in Guide

Horizon Air passengers can check in through multiple convenient options provided by Alaska Airlines:

• Online check-in: Available from 24 hours up to 1 hour before the scheduled departure time. Passengers can check in through the Alaska Airlines website or mobile app to select seats, review baggage options, and obtain a digital boarding pass.
• Airport kiosk check-in: Self-service kiosks are available at most airports served by Horizon Air. Simply scan your booking confirmation or enter your reservation details to print your boarding pass.
• Airport counter check-in: For passengers who prefer face-to-face assistance, ticket counters are staffed at all airports where Horizon Air operates.

For domestic flights, passengers are advised to arrive at the airport at least 2 hours before departure. Check-in counters typically close 45 to 60 minutes before departure, depending on the airport. Notably, airports in Atlanta, Denver, Las Vegas, Philadelphia, and Salt Lake City have a 45-minute cut-off for check-in.

Passengers travelling through Traveloka will receive an e-ticket confirmation by email. You can use the booking reference provided in your Traveloka e-ticket to check in online via the Alaska Airlines website or app.

Cabin Classes and In-Flight Experience

Horizon Air's Embraer E175 aircraft offer three distinct cabin classes, each designed to provide a comfortable regional flying experience:

• First Class (12 seats): Located in rows 1 to 4 with a 1-2 seating arrangement, First Class offers a generous seat pitch of approximately 91 cm (36 inches). Passengers enjoy complimentary meals, complimentary alcoholic and non-alcoholic beverages, priority boarding, and two free checked bags. The larger galleys on Horizon-operated E175s feature ovens, enabling hot meal service.
• Premium Class (12 seats): Positioned in rows 6 to 8, Premium Class provides extra legroom and complimentary alcoholic beverages. Passengers also enjoy priority boarding and dedicated overhead bin space.
• Main Cabin (52 seats): The Main Cabin features comfortable leather seats with a seat pitch of approximately 79 cm (31 inches) in a 2-2 configuration. Complimentary non-alcoholic beverages and snacks are provided on all flights.

All cabins feature power outlets at every seat, allowing passengers to charge devices throughout the flight. Wi-Fi is available on Horizon Air flights through the Gogo inflight internet system, with purchase options varying by flight duration. Streaming entertainment is accessible through personal devices connected to the onboard Wi-Fi network.

Passenger Policies and Special Services

Horizon Air, operating under Alaska Airlines policies, provides a range of special services to ensure all passengers can travel comfortably:

• Children and infants: Children under 2 years of age may travel as lap infants on domestic flights. A valid birth certificate or passport is recommended as proof of age. Children aged 2 and above require their own seat and ticket.
• Unaccompanied minors: Alaska Airlines offers the Junior Jetsetters programme for children aged 5 to 12 travelling without a parent or guardian. The service fee is USD 50 each way for nonstop flights and USD 75 each way for connecting flights. Children aged 8 to 12 may be booked on connecting flights operated by Alaska Airlines, Horizon Air, or SkyWest Airlines. Teens aged 13 to 17 may optionally use the service. Unaccompanied minors receive early boarding, a safety briefing, identification lanyard, and complimentary meal on flights over 2 hours.
• Pregnant passengers: Alaska Airlines does not impose specific restrictions on pregnant travellers. However, it is strongly recommended to consult your physician before flying, particularly during the third trimester. Passengers experiencing pregnancy complications should obtain medical clearance before travel.
• Special assistance: Wheelchair assistance, mobility aids, and medical equipment can be accommodated at no extra charge. Passengers requiring special assistance should notify the airline at least 48 hours before departure by contacting Alaska Airlines customer service.

Reschedule, Cancellation, and Refund Policy

Horizon Air flights follow Alaska Airlines' flexible change and cancellation policies:

• 24-hour cancellation: All tickets purchased can be cancelled within 24 hours of booking for a full refund, regardless of fare type.
• Main and First Class fares: No change or cancellation fees apply. If the new flight costs more, passengers pay only the fare difference. If the new fare is lower, the difference is issued as a flight credit.
• Saver fares: Saver fares are generally non-changeable and non-refundable after the 24-hour window. However, cancelling a Saver fare at least 14 days before departure entitles the passenger to 50 percent of the ticket value as a flight credit.
• Changes during check-in window: Adjustments made during the check-in window may incur a fee of USD 25 to USD 50, though this fee is waived for Atmos Rewards MVP Gold status members.
• Refund processing: Refunds for eligible tickets are typically processed within 7 to 10 business days for credit card purchases.

Passengers who booked through Traveloka can manage their reservations directly through the Traveloka app or website. Navigate to "My Booking" to view reschedule and cancellation options, or contact Traveloka customer service for assistance.

Why Book Horizon Air Flights on Traveloka

Booking Horizon Air flights on Traveloka offers Malaysian travellers a convenient and rewarding experience. Here are the key benefits:

• Competitive fares: Traveloka aggregates fares from multiple airlines, helping you find the best deals on Horizon Air flights and connecting itineraries to destinations across the American West Coast.
• Flexible payment options: Pay with Malaysian ringgit (RM) using your preferred method, including credit and debit cards, online banking, and popular e-wallets such as Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay.
• Instalment plans: Traveloka PayLater allows eligible users to split flight payments into manageable monthly instalments.
• Instant e-ticket delivery: Receive your booking confirmation and e-ticket via email immediately after payment, ready for online check-in.
• 24/7 customer support: Traveloka's multilingual customer service team is available around the clock to assist with booking queries, changes, and cancellations.
• Exclusive promos: Regularly updated promotional codes and flash sales offer additional savings on flight bookings.
• Traveloka Rewards: Earn Traveloka Points on every booking that can be redeemed for discounts on future flights, hotels, and activities.

Tips for Finding Cheap Horizon Air Flights on Traveloka

Searching for affordable Horizon Air flights to destinations in the western United States? Here are practical tips to help you secure the best fares on Traveloka:

• Book early: Domestic U.S. flights operated by Horizon Air tend to offer the best fares when booked 3 to 6 weeks in advance. For international connecting flights from Malaysia, booking 2 to 3 months ahead typically yields better prices.
• Fly midweek: Flights departing on Tuesdays, Wednesdays, and Saturdays are generally less expensive than peak travel days such as Fridays and Sundays.
• Use Price Alerts: Set up fare alerts on Traveloka for your desired route. You will receive notifications when prices drop, helping you book at the right moment.
• Check promos regularly: Visit the Traveloka Promos page for the latest discount codes and flash sale events that can significantly reduce your fare.
• Travel during off-peak seasons: Avoid major U.S. holiday periods such as Thanksgiving, Christmas, and summer school holidays (June to August) when demand and fares are highest.
• Compare connecting routes: Sometimes flying through a different gateway city (such as Los Angeles instead of San Francisco) can result in lower total fares to your final Horizon Air destination.
• Bundle and save: Consider booking flights together with hotel accommodation on Traveloka for package discounts.

How to Book Horizon Air Flight Tickets on Traveloka

Booking Horizon Air flights on Traveloka is a straightforward process. Follow these steps to secure your tickets:

1. Visit the Traveloka website at www.traveloka.com/en-my or open the Traveloka mobile app on your smartphone.
2. Select "Flights" from the main menu and choose your trip type: one-way, round-trip, or multi-city.
3. Enter your departure city (for example, Kuala Lumpur) and your destination city in the United States (such as Seattle, Los Angeles, or San Francisco for onward Horizon Air connections).
4. Select your preferred travel dates and the number of passengers.
5. Click "Search Flights" to view available itineraries. Use the filters to sort by price, airline, departure time, or number of stops.
6. Select your preferred flight itinerary that includes Horizon Air-operated segments, shown under the Alaska Airlines brand.
7. Review the fare details, baggage allowance, and flight schedule on the booking summary page.
8. Enter passenger details exactly as they appear on your passport or travel document.
9. Choose your payment method. Traveloka accepts credit and debit cards, online banking, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, and Traveloka PayLater.
10. Complete the payment and receive your e-ticket confirmation via email. You can also access your booking anytime through the "My Booking" section of the Traveloka app.

For real-time updates on your Horizon Air flight, you can check the Traveloka Flight Status page for departure and arrival information.