埃克斯普瑞萨玛酒店

The room was clean, staff are helpful. Wifi not always reliable. Bathroom design was not practical

10/10

O teto do banheiro estava descolando, não fomos avisados na plataforma que tinha que deixar caução, tivemos que utilizar o elevador de serviço, além de que os funcionários não nos levou ao quarto e nem apresentou o hotel.

We booked a family suite, and the room was quite large. However, the bathrooms were very small. Parking was expensive and squeezing the car into the space was challenging. But it was located below the hotel and accessible by elevator, which was very nice. The staff was friendly. The location was excellent. Very clean.

Two years ago, I stayed in Andorra and had a great experience. This time, I returned to celebrate my daughter’s 9th birthday and booked a hotel in the city center, but unfortunately, it did not meet our expectations. At check-in, we were told that parking costs 30 euros per night, despite it being listed in the reservation. We also arranged a birthday cake and were told it would be provided free of charge. Problems started immediately. The elevator was covered in cardboard and became increasingly dirty with dust and construction debris. Every morning we were woken up by construction noise. In the room, the hair dryer stopped working after 30 seconds but was replaced the same day—however, the staff showed no apology or understanding. The bathroom was not properly cleaned, basic items were missing, and the bed linens were not arranged correctly. Housekeeping was inflexible with cleaning times. The internet did not work at all, even after we reported it twice. The biggest disappointment was the birthday cake. It was promised in the morning, but no one came. We waited until 4 p.m., went out, and only received it at 10 p.m., which was far too late and poorly organized. Additionally, the air conditioning did not work, making the room uncomfortable. Overall, this was a very disappointing stay. For the price we paid, the service was far below expectations. In my opinion, this hotel deserves no more than 2 stars, and I would not recommend it.

Personal atento y habitación limpia y espaciosa. Buen desayuno

Quarto muito bom, localização perfeita, café da manhã extraordinário. Único senão é que fiquei nos quartos da coluna 207 & 208, onde o duplicador da internet não alcança.

A internet bastante precária.

Internet Wi-Fi péssima. Café da manhã excelente. Cama boa, quarto espaçoso, acústica deixa a desejar…. Localização excelente, estacionamento muito caro.

tudo impecavel

Staffs are really friendly and helpful, location is perfect, walking distance to the shopping area

La habitación muy buena, el personal muy bien. Lo único y que en 2025 siga de esta manera es que el wifi era muy muy malo, me oarece un servicio escencial que sea de calidad hoy en día. No hay excusas.

La habitación super comoda

Parfait. Hôtel très agréable et bien situé. Personnel très aimable ! Le petit moins : le prix du parking

Chambre familiale spacieuse et propre(2 SDB 2 wc). Literie confortable. Bien décorée. Accueil attentionné. Petit déjeuner délicieux.

Parfait.

Muy céntrico. Muy buen desayuno

Ilmastointi oli melko vaatimaton. Huoneessa oli lämmintä tullessamme noin 28 ja viilennys toimi huoneessamme ainostaan ikkunan avaamalla. Käytävästä tuli äänet melko voimakkaasti huoneeseen. Muuten erittäin mainio hotelli.

Confort et propreté ok, petit dej bien... Repas du soir décevant Très bien place Places de stationnement cheres et petites

Hotel correcto. Nos hicieron upgrade a una habitación más grande.