Hotel VM Prisma

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8.8
/10
Very Good
465 reviews

What Guests Say About Their Stay

Irvan Saputra

10.0
/ 10
Staffs are really friendly and helpful, location is perfect, walking distance to the shopping area

Louise

10.0
/ 10
Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.

Tobias

10.0
/ 10
We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
In the Area
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C/ del Fener, 14, Les Escaldes, Andorra, Escaldes-Engordany, 700

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel VM Prisma is located in area / city Escaldes-Engordany. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel VM Prisma

C/ del Fener, 14, Les Escaldes, Andorra, Escaldes-Engordany, 700
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Lobby Hotel VM Prisma
Lobby 2 Hotel VM Prisma

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General


Near La Massana Ski Lift

Location


With a stay at Hotel VM Prisma, you'll be centrally located in Escaldes-Engordany, within a 5-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. This ski hotel is 0.2 mi (0.3 km) from Sant Pere Martir Church and 0.2 mi (0.3 km) from Carmen Thyssen Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sant Pere Martir Church - 0.3 km / 0.2 mi
Carmen Thyssen Museum - 0.3 km / 0.2 mi
Illa Carlemany Shopping Center - 0.4 km / 0.2 mi
Fountain Circuit 1 Trail - 0.5 km / 0.3 mi
Caldea Spa - 0.6 km / 0.4 mi
La Nou Lake Trail - 0.6 km / 0.4 mi
Andorra Massage - 0.8 km / 0.5 mi
Pont de Paris - 0.9 km / 0.5 mi
Parc Central - 1.1 km / 0.7 mi
Sola Irrigation Canal Trail - 1.2 km / 0.7 mi
Saint Andrew Church - 1.2 km / 0.8 mi
Pyrenees Andorra Shopping Centre - 1.3 km / 0.8 mi
Church of Saint Stephen - 1.5 km / 0.9 mi
Església de Sant Esteve - 1.5 km / 1 mi
Placa del Poble - 1.6 km / 1 mi

The nearest airports are:
La Seu d'Urgell (LEU) - 27.8 km / 17.3 mi
Blagnac Airport (TLS) - 194.6 km / 120.9 mi
Barcelona El Prat Airport (BCN) - 201.7 km / 125.3 mi

Facilities


After a day on the slopes, enjoy recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Business Facilities


Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining


Enjoy Italian cuisine at Nº14 Fourteen Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 55 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel VM Prisma

Entertainment Facility Hotel VM Prisma
Entertainment Facility
Common Space Hotel VM Prisma
Common Space
Lobby Hotel VM Prisma
Lobby
Accommodation Services Hotel VM Prisma
Accommodation Services
Exterior Hotel VM Prisma
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor facilities
  • TV lounge

General

  • Banquet
  • Parking

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel VM Prisma

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel VM Prisma
55
Number of floors in Hotel VM Prisma
5
Another facilities in Hotel VM Prisma
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Hotel VM Prisma

What are available facilities at Hotel VM Prisma?
There are top facilites at Hotel VM Prisma such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel VM Prisma?
The standard check-in time at Hotel VM Prisma is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel VM Prisma provide breakfast?
Yes, Hotel VM Prisma provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel VM Prisma
Hotel VM Prisma has a 4.0-star rating.
How many floors does Hotel VM Prisma have?
Hotel VM Prisma has 5.
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More Reviews from Other Guests in Hotel VM Prisma

8.8
Very Good
From 465 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel VM Prisma

Number of reviews per page
20
40
Top reviews
Irvan Saputra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staffs are really friendly and helpful, location is perfect, walking distance to the shopping area
Marianna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Property was we situated in an area that was easy walkable to shopping and restaurants. Clean and nice staff. Breakfast buffet had a very nice selection. A/C was not working very well, reported situation twice but even with repair not very cool. Center of hotel is completely open so you can see from the lobby to the top floor, this also means the sound is free to travel....at times it felt like the people in the lobby were in our room. Parking garage is fine for small cars. We had to switch to an outdoor lot to better accommodate our rental vehicle size.
Read More
Hemant
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Big rooms!
Emilie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The hotels is updated, very clean and the family room was huge!
Hedieh
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Our room smelled like cigarettes. Very strong! Couldn’t sleep all night. Told the receptionist. She said that she will contact the other room where they were smoking. I was disappointed that they didn’t offer to give us a different room. Just a sorry for your convenience!
Mario
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great hotel and great staff attention
Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Naji
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great place to be
Cristian
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Tobias
icon-with Partner
with Partner
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
karon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

A clean modern hotel with friendly staff.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

Great location. Must book parking in advance.
Dakota
icon-with Partner
with Partner
8.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Very nice hotel in a quiet area of the town but still very close to the main shopping stretch. Staff was very friendly and spoke some English which was unexpected. Room was quite large and very clean. It had a separate room with bunk beds for kids and a separate bathroom. The on-site parking needed to be paid for which was unfortunate and the garage itself was extremely small and difficult to maneuver even in my tiny rental car. Definitely would stay there again and recommend it to others.
Read More
Charlotte
4.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.
Read More
Eros
icon-with Partner
with Partner
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room
lilia
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!
Verified traveler
10.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

Competent hotel close to everything you'd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesn't want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.
Read More
Jong Hoon
icon-with Partner
with Partner
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Room is big and clean to stay and it is convenient to access.
Verified traveler
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Nice hotel, huge comfortable room. Excellent wifi, complementary water and juice in the minibar. Friendly staff, great location. Some renovation being done but they are so kind they start at 10am as to not annoy guests. Highly recommended!
Peter
10.0
/10
Reviewed 467 week(s) ago

Expedia Group verified review

This was a great choice for our one nights stay in Andorra. The lady at reception was excellent and spoke very good English. We were pleasantly surprised at the quality of the rooms that had 2 bathrooms and a separate room with bunk beds for our kids. The location was good to visit the shops and there is ample parking in close vicinity.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel VM Prisma

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 465 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel VM Prisma

Number of reviews per page
20
40
Top reviews
Irvan Saputra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staffs are really friendly and helpful, location is perfect, walking distance to the shopping area
Marianna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Property was we situated in an area that was easy walkable to shopping and restaurants. Clean and nice staff. Breakfast buffet had a very nice selection. A/C was not working very well, reported situation twice but even with repair not very cool. Center of hotel is completely open so you can see from the lobby to the top floor, this also means the sound is free to travel....at times it felt like the people in the lobby were in our room. Parking garage is fine for small cars. We had to switch to an outdoor lot to better accommodate our rental vehicle size.
Read More
Hemant
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Big rooms!
Emilie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The hotels is updated, very clean and the family room was huge!
Hedieh
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Our room smelled like cigarettes. Very strong! Couldn’t sleep all night. Told the receptionist. She said that she will contact the other room where they were smoking. I was disappointed that they didn’t offer to give us a different room. Just a sorry for your convenience!
Mario
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great hotel and great staff attention
Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Naji
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great place to be
Cristian
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Tobias
icon-with Partner
with Partner
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
karon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

A clean modern hotel with friendly staff.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

Great location. Must book parking in advance.
Dakota
icon-with Partner
with Partner
8.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Very nice hotel in a quiet area of the town but still very close to the main shopping stretch. Staff was very friendly and spoke some English which was unexpected. Room was quite large and very clean. It had a separate room with bunk beds for kids and a separate bathroom. The on-site parking needed to be paid for which was unfortunate and the garage itself was extremely small and difficult to maneuver even in my tiny rental car. Definitely would stay there again and recommend it to others.
Read More
Charlotte
4.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.
Read More
Eros
icon-with Partner
with Partner
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room
lilia
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!
Verified traveler
10.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

Competent hotel close to everything you'd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesn't want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.
Read More
Jong Hoon
icon-with Partner
with Partner
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Room is big and clean to stay and it is convenient to access.
Verified traveler
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Nice hotel, huge comfortable room. Excellent wifi, complementary water and juice in the minibar. Friendly staff, great location. Some renovation being done but they are so kind they start at 10am as to not annoy guests. Highly recommended!
Peter
10.0
/10
Reviewed 467 week(s) ago

Expedia Group verified review

This was a great choice for our one nights stay in Andorra. The lady at reception was excellent and spoke very good English. We were pleasantly surprised at the quality of the rooms that had 2 bathrooms and a separate room with bunk beds for our kids. The location was good to visit the shops and there is ample parking in close vicinity.
Read More
Number of reviews per page
20
40