水星普罗菲尔酒店

The check-in was bad. The staff were dishonest. I checked in at 4pm. First allocated me to a queen room for four (which appeared upgrade) but upon entering the room, it got two problems:1/ strong pipe smell on opening the toilet door 2/ it’s right in front of the elevators. I went down to the reception counter to change of room, I said I don’t want a spacious room, I want to have a quiet room. The staff refused to change the room for me and said they were fully booked, I asked for possibility of changing room after two or three days ( since I stayed for 5 days) the other staff then interrupted and said no chance of swapping room as all fully booked . Then I told them the toilet was smelly, I asked the staff to come up and check and feel the smell. Few minutes later, he knocked my door and agreed the bad smell was present and then immediately take a key from his pocket and showed me a normal queen room few rooms next door! The room was smaller ( it’s alright as it’s the type of room I booked) and the toilet has no pipe smell! Concerning the facility, the sink drained really slow and it’s a bit disgusting when u brush the teeth or washing hands The shower was ok although it’s just separated by a curtain and the area of sink easily get wet and messy. The other things were outdated- The door of the toilet need need effort to close it. If there is a fitness room it will be better as there is minimal facilities. Not many want to play tennis I suppose. Tasty buffet breakfast

God service i receptionen. Vores værelse var allerede klar da vi ankom sidst på formiddagen. Ligger centralt, men værelset var dejlig rolig.

Gutes Zimmer

Excellent value for money. Very large room in good condition. Very nice breakfast.

Gammelt hotell. Gamle rom. Ingen trivelig atmosfære. Jeg fikk ikke lyst til å bo her igjen. Toalettet var tett og kunne ikke skylle ned. Vi fikk hjelp av rørlegger. Låsen til døren var irriterende da kortet måtte legges inntil flere ganger for å kunne låse opp døren. Positivt: senga var god, samt god beliggenhet i forhold til tog.

Bra rum om än lite för varmt.

Ja

Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.

Gammal

Bra läge, nära till allt, mjuka sängar dock

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Henkilökunta oli ystävällinen, aamiainen oikein hyvä, siistijät tekivät parhaansa jo hiukan nuhjaantuneessa hotellissa.

Pænt og rent værelse. Dejlig morgenmad og venligt personale. Anbefaler man kan engelsk da personalet kun taler engelsk.

Jeg havde den dejligste udsigt ud over paladsbiografen og rådhustårnet. Og et herligt karbad. Morgenmaden var også fin, selv om røræggene manglede lidt væde.

Fint hotell. Litt gamle rom. Fin frokost og bra spa avdeling.

Nära tivoli och stan men i övrigt inte mycket att hurra för tyvärr. Prismässigt ligger den inte i den klass det borde. Ska vara billigare med tanke på vad som erbjuds.

Localização e espaço do quarto

Very good night's sleep. Room was quiet and bed was comfy. Convenient location

Room size very big. Location very close to Tivoli gardens and Central station. Staff friendly.

Plus: frukost och läget Minus: slitet, lång väntetid i receptionen, personalen kändes orutinerade och det hade funnits behov av ytterligare en som arbetade