DoubleTree by Hilton Cheltenham-Cotswolds

一切都不錯

Doubletree Hilton at Cheltenham is fabulous for family trip where I ever experienced with. The staffs were very helpful for everything even I requested so much to suit for the elderly, such as shower bathroom etc. I would highly recommend the Hilton at Cheltenham for everyone.

Nice stay but room is small

Service is good, room is tidy and comfort and the staffs are helpful. Love to stay again.

We had a great time. Staff were friendly and the warm cookie on arrival was a nice touch.

Breakfast wasn't well stocked, swimming pool was OK but the showers weren't working in the changing rooms and the changing rooms were dirty. Rooms were clean

They do not cater for disabled people and we found the staff not helpful.On arrival nobody told you where breakfast was and evening meals were. We had to walk round the road way to get breakfast as my husband finds it difficult to do stairs our room was up a flight of stairs so once he was down he stayed down.I don't understand why there is not a lift.Would not recommend this hotel to my friends.

Lovely room, no noise from other guests. Breakfast was fantastic with everything all diets may need

Very grubby carpets, room smelled musty, decor weathered. Over priced and very disappointed and will never stay there again

First room over looked aircon units and smelt damp so changed rooms. Asked for firmer pillows and was offered bath towels instead. Finally got it right. Breakfast was great. Good choice and hot. Toaster as always one side brown the other near burnt. Bar staff excellent, fast service and friendly. The main dining room is another story. Asked if they had a table as we hadn't booked and was left waiting for 10 minutes. Left with no response so pretty poor. Ordered room service but so far down the corridor ot was barely warm. I general good hotel

Great stay thank you, breakfast was lovely and the staff were very friendly

When we checked

Place was very nice, and the breakfast was good

Didn’t have breakfast, the rooms are lovely but there’s no lifts and everything is spaced out it was lucky we could park near our room and use the fire exit

Very nice and comfortable , staff were very pleasant

It was a great stay and very well presented with a good selection of breakfast, bar food and drinks. The room was clean when arrived and staff are very friendly. Would recommend the hotel and I would come back. The room was a-bit small than excepted but overall a great experience! Thank you

Grear stay

B

Lovely hotel, staff were extremely helpful and the facilities were brilliant. Will be back again!

Lovely room. I don't like coffee bags, they are so weak. Facilities good. Bathroom tiles need grouting bleached. View not bad, I did expect a better view for a deluxe room but it was perfectly ok. But overall, very good stay and I would definitely stay there again.