Novotel Paris la Défense Esplanade

Near metro (Line 1-Esplanade de La Défense) with nice view (Eiffel Tower & River Seine). Breakfast is above average and the staffs refill the food fast. But the air con in the room was keeping in high temperatures that we needed to use a fan to cool down ourselves every night. It seems very dusty in the room so we feel allergies when going in. There is only one bottle of water provided per stay though we stayed there for 6 nights.(sigh)

The location was across the street of metro, after changing the executive room to the upper floor the room and view was fine. However, things need to be better organized for this 4-star, with too long repsonse time from front desk asking for amenities, and a not-so-convincing 2.5-3 star basic breakfast. Hope they can do better.

It's a nightmare to my trip! Hotel staffs are not helpful in handling customer's inquiry and request. We are rush to airport in the morning. However, many taxi drivers blocked the road which my cab can't go and argued that my cab picked us illegally. Our cab is called by Hotel and they refused to handle and said 'I'm just a woman and I can't help!' That's extremely irresponsible and helpful!

很舒适的酒店,清洁服务都不错

第一次前往巴黎，選擇離市區不遠又交通方便的酒店入住，此酒店為不錯的選擇！選擇有View的房間可看到艾菲爾鐵塔，旁邊就是車站，位於辦公區吃飯也不難找，只是要注意週六、日大部份商家是休假的，最好從超市帶東西回酒店吃。

Good scene & nice breakfest

离La Defense很近，出门就是地铁口，交通方便。相比其他酒店，早餐品种较丰富

It's really convenient and comfortable to stay here with my family for three days trip in Paris. The breakfast is nice. Hotel is very near from Metro only 3-5 minutes by walk. This is the second time I choose to stay here.

到1号地铁站走路3分钟，交通方便，房间很舒适，从窗户能看到埃菲尔铁塔和圣心堂。总之，还不错，下次还会考虑住这里。

不错

We were there during a heat wave so we appreciated the AC in our room, even though it was set to not go below 26C. The room was really large with a separate sitting room and large bathroom with a bathtub, shower and double sink. It was a great view of the Seine and we could see the Eiffel Tower in the distance. The lobby had no AC and was very hot but the restaurant was cooler. The breakfast room was quite warm and the food was only adequate.

Air conditioning is controlled centrally, the room temperature you set is not real. The whole hotel feels hot. I went next door to the Melia Hotel and when you enter the lobby you could feel the cold of the AC working fine. I think the hotel owners want to save money by not cooling the hotel properly. Also as a tourist I feel the prices of the restaurant are high because most people in the hotel are business related guests, so they do not care much about paying crazy prices for food the restaurant and apart from being expensive the portions are small. The positive thing is that the hotel is very close to the metro line1.

Staff and location are the best part of the hotel. Location is few meters from metro station so you can travel to Paris center in few minutes. Rooms are small and the worst part was no air conditioning. Manager didn’t want the accept the fact and he proposed to send a technician. I heard from one of the staff that air conditioning wasn’t working properly for few days and Paris temperature was aggravating the issue. The fact is that build is made of glass outside so temperature increases tremendously inside the rooms.

Well informed and great actitud

Most of the staff were so helpful but one staff was very rude and unwelcoming making my friend and I feel like we didn’t belong. I didn’t catch her name but she was white with some kind of dirty blond hair

Terrible and no service at all. Hot rooms without ac.

The room was decent but has changed a lot since I visited last time; not well air conditioned and smell out of the bathroom. I felt it wasn’t worth the money. Would have been ok if the price included breakfast to offset the condition of the room.

Det er ikke pengene værd. Personale ikke hjælpsomme. Morgenmaden var total dårligt! Værelset var beskidt og der var ingen dyner på to senge.

Hotel con camera a vista su Parigi, spaziosa, pulita e silenziosa. Comoda la posizione ad 1 minuto a piedi dalla M1, e in una zona ben servita e sicura. Ringrazio Emma alla reception per la sua gentilezza e professionalità! Consigliato

Pres du metro tres bien situé et tranquille mais besoin de renovation