Novotel Paris La Défense Esplanade

We liked the convenience of Hotel across road from Metro station, M1 direct into Paris, Hotel was clean and good selection for Breakfast with plenty staff clearing tables so no waiting, The room was good we had good view of Eiffel tower from bedroom window, Reception staff excellent giving advise on how to get to attractions easily,

Stay was not good for the price paid. On the first night I could not sleep as room was too warm. I was told no air con do not start till April. Next day morning I could not get hot water in the shower. When complained I was told many people staking shower in the morning causes nonhot water. What a terrible system which can not manage it's capacity.

冷蔵庫がないのが不便。紙コップ利用であったが通常のコーヒーカップが無いのが不便

Generally good but would have been nice to have bottled water, iron and ironing board in the room rather than having to ask for one.

駅に近くて便利です。ちなみに空港からはタクシーで63€程でつきました。USB充電は備え付けの時計に1か所ついてます。 冷蔵庫がない等、必要最低限ではありますが、宿泊だけであれば不自由はありません。

Séjour en famille en septembre 2024 Très bon séjour, le personnel est agréable et tout est pratique pour les enfants (3 et 6 ans)

Un check in a une heure du matin qui commence avec l'allocation d'une mauvaise chambre (single bedroom vs double bedroom) Le pommeau de douche ne tenait pas. L'eau n'était pas chaude, a peine tiède. Petit déjeuner très bas de gamme. Un hôtel bien vieillissant et pas aux standards Je ne reviendrai pas.

Ci serviva uno stop per una notte per un evento alla Dèfense Arena e questa soluzione va bene. La camera da 4 (2 adulti e 2 bambini) è davero piccolissima come quasi in tutti i Novotel. Per una notte può andare ma più a lungo diventa claustrofobica. Il personale è gentile. Ci ha stupito la colazione, molto fornita. Non lo sceglierei per visitare la città perchè è scomodo muoversi sempre con i mezzi.

Bra utsikt och OK rum. Fick återkommande be om barnsäng som vi var lovade, första var trasig sen dröjde det hela kvällen och besked om att ingen fanns - plötsligt fanns det… genomgående lite svagt

The property was good, it was clean and staff were nice. However, the beds and pillows are extremely uncomfortable which and toilet clogged easily.

En fin de vie. Personnel sympa mais hotel de tours operators avec installations vieillisantes et services pas a la hauteur d'un 4 etoiles

I’ve stayed in many Paris hotels, and if you’re expecting a 4-star, avoid this one. It should lose a star, and management needs to address the poor state. Clearly, guest experience is not a priority. I paid £500 for 2 nights in a “superior” room with a view, but it felt more like a dated 3-star motel. Check-in was bland—no interaction, no explanation of services, not even a confirmation of my booking. Staff seemed untrained. The 10th-floor corridor was dark and outdated, and the room wasn’t any better—cramped, gloomy, and unclean. The only positive was the view of the Arc de Triomphe and Eiffel Tower. The depressing color scheme of browns and grays made the room feel even worse. Nothing about the room was "superior." A few Rituals products don't compensate for the lack of basics like robes, slippers, or water. £250 per night for this? The bathroom was tiny, with a faulty showerhead, and the loose socket was dangerous. The towels were so thin they were practically see-through. Clearly, the room wasn’t maintained. Breakfast was chaotic. The food was poor, and the hot dishes weren’t even warm. The dining area was unclean. This hotel isn’t any better than the IBIS next door. I’m just relieved I only stayed for 2 nights.

Pourquoi l’enregistrement s’est fait sous un numero expedia qui n’apparaissait pas dans ma confirmation que j’ai reçu de votre part?

the restaurant took around 30 mins just to bring the menu, and when I ordered a bottle of water they never brought it. they took my order after 45 mins, and due to all tables around me complaining about the service I decided to leave and cancelled my order. The gym has limited space.

.

Room was hot

Clean rooms, very friendly staff, nice location

Nice hotel

Bon séjour Quoique l hôtel a vieilli au niveau des chambres

Hotel was reasonable clean and in a nice area, but very dated. Rooms need renovation, looks like it hasn't been done since the 80s with wood chip wall paper. Definitely not a 4 star hotel.