佛罗伦萨宫酒店

Nice, clean room with a comfortable bed. Big bathroom with comfortable showee well equipped with olive oil products.

Yes

Helpful friendly staff. Breakfast was excellent with many choices. Beautiful hotel and convenient to much of the city.

Room spotless. Reception very helpful

La stanza era in ottimo stato, mancavano alcuni piccoli dettagli tipo uno specchio ad altezza persona, qualche appendino per le asciugamani in bagno e una luce più alta allo specchio del bagno. La colazione (dolce) qualitativamente sufficiente. Personale triste in contraddizione con lo spirito della citta’. €154 + Tessa di soggiorno un po’ esagerati.

Good location, very close to the railway station. As they were overbooked, we got a twin room even tho we booked the queen room. So was not keen on that and the staff was a little rude about this.

The stay was fine fridge did not work on my return I have a charge of £182.00 I have tried ringing 20times permanently engaged The email system blocks you sending a direct email So I have reported it to Hotels.com but have had no answer as yet It had spoiled the trip and not being able to get a response in this day and age is ridiculous

Siisti huone. Siivoojat ja aamupalatyöntekijät todella ystävällisiä. Kattoallas ei ilmeisesti ollut näin myöhään syksyllä auki, se oli harmi. Lähellä rautatieasemaa ja metroa. Myös bussit kulki vierestä. Alle kilometri Via Tribunaleen, isompi ruokakauppa parin korttelin päässä.

I didnt feel safe when leaving the property, but this is not the properties fault. Going out during the day was fine, but late at night, I did not feel safe. But again not the Hotel's fault and nothing they can do. We liked the food nearby and the train station nearby. Easy to get around. I loved the windows opening to the outside world. The room was fine, we only stayed a few days to our next destination.

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Personnel très accueillant, chambre spacieuse et propre. Emplacement très pratique pour visiter Naples. Excellent buffet de petit déjeuner.

The staff members were wonderful. They were very helpful and friendly. On our last day we had to leave at 5:15 AM to catch a flight. Michael, the staff member on duty, was amazing. He arranged for our taxi to the airport and processed our check out quickly and professionally. The hotel was very clean and beautiful. We were disappointed that the pool was not open, but we stayed in mid-October. The breakfast was wonderful - many quality items to pick from. The location was walkable from the train station. The neighborhood was noisy, but with our window closed it did not bother us. We would definitely recommend this hotel to family and friends!

WiFi in the room terrible. Poor TV channels veriety. TV affected like the WiFi with freeze. No telephone for outside calls in the room. Very little space on sink for toiletry. Shower floor with mold. Very small room. Staff okay. Location unpleasant.

Room was cleaned and well supplied with necessities. Staff were friendly. I will definitely go. Ack again.

Room was generally clean and comfortable with AC running great. However, the bathroom shower wall edges have molds that was kind of not pleasant to look at while showering. Think new caulking is required. The staff were friendly and helpful. Breakfast was very good and delicious. Overall, quite a pleasant stay.

Points positifs : - chambre propre - personnel agréable - hôtel à coté de la gare pour les excursions en dehors de Naples Point négatifs : - option chambre suite mais située sur la route - route bruyante du matin au soir et toute la nuit : circulation permanente - ne pas prendre de chambre coté route. Même avec des boules quiès il.est difficile de dormir Nous avons demandé à changer de chambre pour une plus tranquille coté cour. L'hôtel a gentillement accepté. C'était le jour et la nuit. - quartier peu reluisant mias pas insécurisant pour autant

Frühstück war mittelmässig. Bedienung eher unfreundlich, auf ein Brötchen musste man während dem Frühstück 10 min. warten bis sie gebacken wurden.

Overall good.

The area is not safe. My Iphone was pick pocketed and the staff were of no assistance to help

Nice place. The room is good size and so is the bathroom. It’s clean and neat and the people are very nice. The breakfast room was delightful.