当您访问图卢姆时，入住Alea Tulum是一个不错的选择。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
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阿莱阿图伦酒店
酒店
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9.0
/10
超棒
470个评论
客人对住宿的评价
Ricardo Aaron Quintero
10.0
/ 10
Muy buena atención del hotel. Esta alejado de Tulum, llegamos temprano y de igual manera entramos a check-in esperando 20mins, el agua sale caliente (cosa que no me habia pasado en otros hoteles) el wifi va bien, buena electricidad, cama comoda!, somos mexicanos y quisimos conocer el mar caribeño, nos toco sargazo pero eso no empeoro la experiencia. Para moverte necesitas Taxi pero la misma recepción te ayuda, hay tienda cerca caminando y un cenote donde hay un cocodrilo, el agua es de piedras no es de arena normal pero igual te dan gratis calzado y chaleco! Puedes ir en kayak si esta desocupado, a nosotros nos limpiaron diariamente la habitación y super bien, la vista es hermosa. Pedimos la habitación con piscina y aunque hacia frio (por el clima) pudimos disfrutarla aunque las albercas del hotel no tanto por el frio. Hay dos hoteles vecinos donde puedes pasear ahi si tienen restaurante y muelle (eso me gusto porque puedes pasear por la playa) la vista es innegable. Llega mucho viento y se sigue sintiendo calientito dependiendo la temporada, es Febrero y comentan que se adelantó mucho el sargazo pero de verdad no empeora mucho porque puedes ir por el muelle. Es buen hotel, si quieres algo alejado de Tulum es tu opción, es un hotel comodo porque de verdad habia muchos que tenias que compartir el baño y la ducha, a mi me gusta la privacidad por eso este hotel me parecio 10/10, solo el tema es el movimiento por la zona sino rentaste transporte
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Chrissy
10.0
/ 10
Let's just say, we plan to go back!! Everything was beyond what I expected. I was very pleased with the location and the area is so relaxing.
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Jenny
10.0
/ 10
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
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在该地区
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Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760
主要设施
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游泳池
24 小时前台
WiFi
阿莱阿图伦酒店周围有什么
Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760
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位置
当您访问图卢姆时，入住Alea Tulum是一个不错的选择。
关于Alea Tulum
从商务活动到公司聚会，Alea Tulum都能为您和您的同事提供完善的服务和设施。
并非所有酒店都允许携带宠物的客人入住，但Alea Tulum凭借其特殊的政策欢迎您的毛茸茸的朋友。这家宠物友好型酒店让您无需担心将宠物留在家里就能享受假期。
Alea Tulum不仅靠近各种您探险的景点，而且还能让您拥有愉快的住宿体验。
在Alea Tulum享受各种娱乐设施的乐趣，这里适合您和全家人一起度过美好的家庭假期。
准备好体验难忘的住宿体验吧，这里提供专属服务和全方位的设施，以满足您的所有需求。
无论您是独自旅行还是与亲人一起旅行，您都可以在泳池度过愉快而轻松的一天。
获得最优惠的价格，享受最优质的水疗护理，放松身心，焕发活力。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
在Alea Tulum入住期间，留下珍贵而难忘的回忆。
阿莱阿图伦酒店的所有设施
游泳池
休闲设施
公共空间
大堂
外部的
活动
- 浪漫求婚套件
- 沙滩伞
- 室外游泳池
- 花园
- 沙滩巾
- 野餐区
- 图书馆
- Spa
- 海滩躺椅
- 泳池躺椅
酒店服务
- 行李寄存
- 多语言员工
- 24小时接待员
- 门房
体育和娱乐
- 皮划艇
- 浮潜
- 冲浪
一般
- 停车场
- 露台
公共设施
- 无烟区
- 保险箱
连接
- 免费WiFi
无障碍性
- 无障碍通道
住宿政策与一般信息在阿莱阿图伦酒店
入住/退房时间
入住：
从 15:00
退房：
在此之前 12:00
一般入住手续说明
- 可能需收取加人费用，具体费用取决于住宿的政策。
- 入住时可能需要出示政府核发的身份证件（带照片）和信用卡或缴付现金押金，以便于支付其他杂项的费用
- 特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
- 春假期间需年满 18 岁。
- 此住宿接待方接受以信用卡及现金付款
- 支持无现金交易。
- 该住宿场所采用的安全设施包括：灭火器、烟雾报警器和急救包。
- 此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
宠物
Limited Number Of Pets In Room
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一般信息
热门设施 | 游泳池, 24 小时前台, WiFi |
入住/退房时间 | 从 15:00 - 到 12:00 |
阿莱阿图伦酒店 的可用房间 | 21个房间 |
阿莱阿图伦酒店 的楼层数是多少 | 3 层 |
在阿莱阿图伦酒店的其他设施 | {显示设施类型} |
常见问题解答在阿莱阿图伦酒店
阿莱阿图伦酒店有哪些可用设施？
阿莱阿图伦酒店有顶级设施，例如游泳池, 24 小时前台, WiFi。（有些可能需要额外收费）
阿莱阿图伦酒店的常规入住和退房时间是什么？
阿莱阿图伦酒店标准入住时间开始于从 15:00最晚退房时间为在此之前 12:00
阿莱阿图伦酒店 是几星级酒店？
阿莱阿图伦酒店 是一家 4.0 星级酒店。
阿莱阿图伦酒店 一共有几层楼？
阿莱阿图伦酒店 共设有 3 层楼。
阿莱阿图伦酒店 一共有多少个房间？
阿莱阿图伦酒店 一共有 21 间客房。
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更多旅客的评论在阿莱阿图伦酒店
综合评分和评论 Alea Tulum
其他来源 (470)
9.0
超棒
基于 470 条评论
清洁度
9.4
客房舒适度
9.0
服务和设施
9.4
排序方式
最相关
偏好
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旅行者评论 Alea Tulum
每页评论数
20
40
热门评论
Alma
10.0
/10
评论于 25几周前
Expedia Group verified review
Inolvidable experiencia
Ricardo Aaron Quintero
双人入住
10.0
/10
评论于 27几周前
Expedia Group verified review
Muy buena atención del hotel. Esta alejado de Tulum, llegamos temprano y de igual manera entramos a check-in esperando 20mins, el agua sale caliente (cosa que no me habia pasado en otros hoteles) el wifi va bien, buena electricidad, cama comoda!, somos mexicanos y quisimos conocer el mar caribeño, nos toco sargazo pero eso no empeoro la experiencia. Para moverte necesitas Taxi pero la misma recepción te ayuda, hay tienda cerca caminando y un cenote donde hay un cocodrilo, el agua es de piedras no es de arena normal pero igual te dan gratis calzado y chaleco! Puedes ir en kayak si esta desocupado, a nosotros nos limpiaron diariamente la habitación y super bien, la vista es hermosa. Pedimos la habitación con piscina y aunque hacia frio (por el clima) pudimos disfrutarla aunque las albercas del hotel no tanto por el frio. Hay dos hoteles vecinos donde puedes pasear ahi si tienen restaurante y muelle (eso me gusto porque puedes pasear por la playa) la vista es innegable. Llega mucho viento y se sigue sintiendo calientito dependiendo la temporada, es Febrero y comentan que se adelantó mucho el sargazo pero de verdad no empeora mucho porque puedes ir por el muelle. Es buen hotel, si quieres algo alejado de Tulum es tu opción, es un hotel comodo porque de verdad habia muchos que tenias que compartir el baño y la ducha, a mi me gusta la privacidad por eso este hotel me parecio 10/10, solo el tema es el movimiento por la zona sino rentaste transporte
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Hansel
家庭
10.0
/10
评论于 27几周前
Expedia Group verified review
Excelente personal!, hab limpias y confort, A++++
Lucero
好友同行
6.0
/10
评论于 28几周前
Expedia Group verified review
The rooms were excellent and very clean. There was no restaurant open on the property. They can improve by including that in their description or letting guest know in advance. The water pump also broke for the day while being there. They were accommodating by letting us use a room near the hotel to go shower and use the bathroom in the mean time. However, we did have to walk out of our hotel to the next with our things. Once again, not their fault but very frustrating and inconvenient. You definitely need a car to get around if you are looking to get around the area to do restaurants, cenotes or walks in the city center.
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Robert
亲子同住
8.0
/10
评论于 28几周前
Expedia Group verified review
The room was beautiful, the staff were friendly and courteous.
Chrissy
家庭
10.0
/10
评论于 28几周前
Expedia Group verified review
Let's just say, we plan to go back!! Everything was beyond what I expected. I was very pleased with the location and the area is so relaxing.
Kelly
4.0
/10
评论于 29几周前
Expedia Group verified review
Terrible service. Reception was largely unhelpful to me as well as the other guests. One could not even secure a simple fork. When I arrived, the lock on balcony door was broken and had to be fixed on two separate occasions.
Julie
休闲 双人入住
6.0
/10
评论于 30几周前
Expedia Group verified review
The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
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Jorge
休闲 双人入住
10.0
/10
评论于 31几周前
Expedia Group verified review
Todo excelente
Jenny
休闲 亲子同住
10.0
/10
评论于 31几周前
Expedia Group verified review
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
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Jeniffer
休闲 家庭
10.0
/10
评论于 33几周前
Expedia Group verified review
Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
shawn
休闲 家庭
4.0
/10
评论于 33几周前
Expedia Group verified review
This property is way overpriced, it looks nothing like the pictures .
The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved.
The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
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Christopher
10.0
/10
评论于 35几周前
Expedia Group verified review
We had a wonderful and peaceful time. Highly recommended…
Jesse
休闲 家庭
10.0
/10
评论于 35几周前
Expedia Group verified review
Everything was amazing.
FUMIO
休闲 家庭
4.0
/10
评论于 35几周前
Expedia Group verified review
We stayed 5 nights, and only got housekeeping one time.
Ashish
朋友和家人 家庭
2.0
/10
评论于 35几周前
Hotels.com verified review
This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
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MAIALA
休闲 家庭
2.0
/10
评论于 35几周前
Expedia Group verified review
El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando.
El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad.
Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.
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Singar
朋友和家人 家庭
4.0
/10
评论于 36几周前
Hotels.com verified review
Amenities and services
JOSE ALFREDO
双人入住
10.0
/10
评论于 37几周前
Hotels.com verified review
Estuvo super
GISELA
2.0
/10
评论于 38几周前
Expedia Group verified review
Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento
每页评论数
20
40
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