Alea Tulum

Hotel
9,2
/10
Istimewa
412 ulasan

Kesan Menginap Tamu Lain

Jenny

10,0
/ 10
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Lihat terjemahan

Jeniffer

10,0
/ 10
Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
Lihat terjemahan

Maria

10,0
/ 10
A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Lihat terjemahan
Area Akomodasi
Lihat Peta
Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760

Fasilitas Utama

Selengkapnya
Kolam Renang
Resepsionis 24 Jam
WiFi
Menginap di Alea Tulum saat anda sedang berada di Tulum adalah sebuah pilihan cerdas. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
Berhasil login!
Sekarang kamu bisa menikmati berbagai keuntungan termasuk pilihan bayar dekat tanggal menginap!

Info Lokasi di sekitar Alea Tulum

Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760
Temukan Tempat Lainnya
Lobi Alea Tulum
Lobi 2 Alea Tulum

Lebih Lanjut tentang Alea Tulum

General


Dekat Teluk Soliman

Location


Terletak di kota Tulum, Alea Tulum berada di tepi samudra, berjarak 2 menit berkendara dari Cenote Manatí dan 10 menit dari Taman Xel-Há. Hotel yang pantai ini berjarak 9,9 mi (16 km) dari Playa Paraiso dan 12 mi (19,4 km) dari Pantai Akumal.

Attractions


Jarak paling dekat yang ditampilkan hingga 0,1 mil dan kilometer.

Teluk Soliman - 0,1 km / 0,1 mi
Cenote Manatí - 0,1 km / 0,1 mi
Taman Nasional Tulum - 0,9 km / 0,5 mi
Taman Jaguar - 1,2 km / 0,7 mi
LabnaHa Ecopark Adventures - 4,1 km / 2,6 mi
Maya Adrenaline - 4,2 km / 2,6 mi
Cenotes Labnaha - 4,4 km / 2,7 mi
Cenote Tortugas - 4,6 km / 2,9 mi
Huruf Tulum - 6,6 km / 4,1 mi
Spa Bir Tulum - 6,7 km / 4,2 mi
Menara Tulum - 9,1 km / 5,6 mi
Casa del Cenote - 9,4 km / 5,9 mi
Kuil Dewa Turun - 9,4 km / 5,9 mi
Kuil Fresko - 9,5 km / 5,9 mi
Yax-Muul - 9,7 km / 6,1 mi

Bandara yang dipilih untuk Alea Tulum adalah Bandara Internasional Tulum (TQO) - 51,6 km / 32,1 mi

Facilities


Bersantailah dan lepas penat dengan pijat, perawatan tubuh, dan perawatan wajah. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan parkir sepeda.

Business Facilities


Fasilitas unggulan antara lain resepsionis 24 jam, staf multibahasa, dan penitipan koper. Antar-jemput ke bandara disediakan dengan biaya tambahan (tersedia 24 jam), dan parkir mandiri gratis tersedia di lokasi.

Dining


Manfaatkan layanan kamar (jam tertentu) hotel.

Rooms


Nikmati kenyamanan rumah Anda sendiri di salah satu dari 21 kamar berpenyejuk udara yang dilengkapi dengan stasiun docking iPod. Tempat tidur bantalan ekstra lembut Anda dilengkapi dengan selimut bulu angsa dan seprai premium. Kamar mempunyai balkon atau patio berperabot pribadi. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda. Kamar mandi memiliki shower dengan shower rainfall dan perlengkapan mandi gratis.

Semua Fasilitas di Alea Tulum

Kolam Renang Alea Tulum
Kolam Renang
Fasilitas Hiburan Alea Tulum
Fasilitas Hiburan
Ruang untuk Umum Alea Tulum
Ruang untuk Umum
Lobi Alea Tulum
Lobi
Bangunan Alea Tulum
Bangunan

Kegiatan Lainnya

  • Paket proposal romantis
  • Payung pantai
  • Kolam renang outdoor
  • Taman
  • Handuk pantai
  • Area piknik
  • Perpustakaan
  • Spa
  • Kursi berjemur pantai
  • Kursi berjemur tepi kolam

Servis Hotel

  • Penitipan bagasi
  • Staff multibahasa
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Olahraga & Rekreasi

  • Kano
  • Snorkeling
  • Selancar

Umum

  • Tempat parkir
  • Teras

Fasilitas Publik

  • Area bebas asap rokok
  • Brankas

Transportasi

  • Antar-jemput bandara

Konektivitas

  • WiFi gratis

Aksesibilitas

  • Lokasi mudah diakses

Kebijakan Akomodasi & Informasi Umum di Alea Tulum

Waktu Check-in/Check-out

Check-in:
Dari 15:00
Check-out:
Sebelum 12:00

Hewan Peliharaan

Limited Number Of Pets In Room

Kebijakan Tambahan

Pemilik/pengelola properti profesional, Check-out tanpa sentuhan tersedia, Ramah LGBTQIA+, Tidak tersedia tempat tidur ekstra, Di teluk, Di tepi samudra, Tersedia transaksi nontunai, Mobil disarankan, Check-in tanpa sentuhan tersedia, Hanya Tenaga Kerja Penting - TIDAK, Tamu akan menerima email sebelum kedatangan 24 jam, Tamu akan menerima email berisi petunjuk check-in khusus, Tidak tersedia lift
  • Biaya antar jemput bandara: USD 288 per kendaraan (pulang pergi, maksimal 2 tamu)
  • Biaya hewan peliharaan: USD 70 per hewan, per masa menginap (maksimum USD 70 per menginap)
  • Hewan pemandu tidak dikenakan biaya
  • Biaya check-out terlambat: USD 50 (tergantung ketersediaan)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Informasi Umum

Fasilitas Populer
Kolam Renang, Resepsionis 24 Jam, WiFi
Waktu Check-In/Check-Out
Dari 15:00 - sampai 12:00
Kamar yang tersedia di Alea Tulum
21
Fasilitas lainnya di Alea Tulum
Paket proposal romantis, Payung pantai, Kolam renang outdoor, Taman, Handuk pantai

Pertanyaan yang sering ditanyakan di Alea Tulum

Fasilitas apa saja yang tersedia di Alea Tulum?
Alea Tulum memiliki fasilitas terbaik seperti: Kolam Renang, Resepsionis 24 Jam, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Alea Tulum?
Waktu untuk check-in di Alea Tulum adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Hotel bintang berapa Alea Tulum?
Alea Tulum memiliki 4.0 bintang
Ada berapa kamar yang tersedia di Alea Tulum?
Alea Tulum memiliki 21 kamar
Apakah Alea Tulum menyediakan airport transfer?
Ya, Airport transfer tersedia. Tetapi kamu butuh konfirmasi ke Alea Tulum terlebih dahulu.
Lihat Semua

Review dari Tamu Lainnya di Alea Tulum

9,2
Istimewa
Dari 412 review
Kebersihan

9,4

Kenyamanan Kamar

9,0

Pelayanan dan Fasilitas

9,4

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Alea Tulum

Jumlah review per halaman
20
40
Review teratas
Julie
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
Read More
Jorge
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Todo excelente
Jenny
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Read More
Jeniffer
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
shawn
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
Read More
Christopher
10,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

We had a wonderful and peaceful time. Highly recommended…
Jesse
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

Everything was amazing.
FUMIO
icon-Liburan Keluarga
Liburan Keluarga
4,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

We stayed 5 nights, and only got housekeeping one time.
Ashish
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
2,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
Read More
MAIALA
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando. El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad. Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.
Read More
Singar
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

Amenities and services
JOSE ALFREDO
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 21 minggu lalu

Hotels.com verified review

Estuvo super
GISELA
2,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento
Brigitte
icon-Wisata dengan Teman
Wisata dengan Teman
2,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Tout d'abord, a notre arrivée nous avons ete informé que l'hôtel était fermé pour réparation. Nous sommes decue que Expedia n'en savait rien...donc pas été en mesure de nous aider avant. On nous a transféré dans l'hôtel Mereva (4-5 HOTELs plus loin). A notre avis, le Mereva n'est pas aussi luxueux et aménagé. Durant notre séjour au Mereva, nous avons manqué de l'eau à tous les jours (toilette slush et douche difficile) le personnel faisait comme si ce n'étais pas connu le probleme d'eau. Le service pour répondre à nos questions etait Moyen. Finalement, nous avons manqué d'Internet durant, une journée. L'eau de la piscine etait brouillée donc peu invitant à se baigner. Finalement la mer est difficile d'accès car il y a beaucoup de roches et d'algues. Expedia nous a dédommager par un petit coupon 50$! Alors quune nuitee etait de 200$
Read More
Maria
icon-Wisata
Wisata
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Read More
Richard
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
raul ascencion peña
2,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

El hotel no está cerrado, no está en funcionamiento, por eso no puedo opinar no me hospedé
Sian
icon-Wisata
Wisata
4,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.
Read More
Ming-Chen
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 31 minggu lalu

Expedia Group verified review

Beautiful hotel. Excellent service. Would have loved to stay longer.
Selene
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 40 minggu lalu

Expedia Group verified review

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Bangunan 4 Alea Tulum

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
9,2
Istimewa
Dari 412 review
Kebersihan

9,4

Kenyamanan Kamar

9,0

Pelayanan dan Fasilitas

9,4

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Alea Tulum

Jumlah review per halaman
20
40
Review teratas
Julie
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
Read More
Jorge
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Todo excelente
Jenny
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Read More
Jeniffer
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
shawn
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
Read More
Christopher
10,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

We had a wonderful and peaceful time. Highly recommended…
Jesse
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

Everything was amazing.
FUMIO
icon-Liburan Keluarga
Liburan Keluarga
4,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

We stayed 5 nights, and only got housekeeping one time.
Ashish
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
2,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
Read More
MAIALA
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando. El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad. Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.
Read More
Singar
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

Amenities and services
JOSE ALFREDO
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 21 minggu lalu

Hotels.com verified review

Estuvo super
GISELA
2,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento
Brigitte
icon-Wisata dengan Teman
Wisata dengan Teman
2,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Tout d'abord, a notre arrivée nous avons ete informé que l'hôtel était fermé pour réparation. Nous sommes decue que Expedia n'en savait rien...donc pas été en mesure de nous aider avant. On nous a transféré dans l'hôtel Mereva (4-5 HOTELs plus loin). A notre avis, le Mereva n'est pas aussi luxueux et aménagé. Durant notre séjour au Mereva, nous avons manqué de l'eau à tous les jours (toilette slush et douche difficile) le personnel faisait comme si ce n'étais pas connu le probleme d'eau. Le service pour répondre à nos questions etait Moyen. Finalement, nous avons manqué d'Internet durant, une journée. L'eau de la piscine etait brouillée donc peu invitant à se baigner. Finalement la mer est difficile d'accès car il y a beaucoup de roches et d'algues. Expedia nous a dédommager par un petit coupon 50$! Alors quune nuitee etait de 200$
Read More
Maria
icon-Wisata
Wisata
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Read More
Richard
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
raul ascencion peña
2,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

El hotel no está cerrado, no está en funcionamiento, por eso no puedo opinar no me hospedé
Sian
icon-Wisata
Wisata
4,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.
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Ming-Chen
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 31 minggu lalu

Expedia Group verified review

Beautiful hotel. Excellent service. Would have loved to stay longer.
Selene
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 40 minggu lalu

Expedia Group verified review

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
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