Alea Tulum

Hotel
9.2
/10
Cemerlang
412 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Jenny

10.0
/ 10
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Lihat terjemahan

Jeniffer

10.0
/ 10
Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
Lihat terjemahan

Maria

10.0
/ 10
A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Lihat terjemahan
Di Kawasan
Lihat Peta
Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
WiFi
Penginapan di Alea Tulum ialah pilihan yang baik apabila anda melawat Tulum. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Alea Tulum

Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760
Temui Lebih Banyak Tempat
Lobi Alea Tulum
Lobi 2 Alea Tulum

Ketahui Lebih Lanjut Mengenai Alea Tulum

General


Berdekatan dengan Teluk Soliman

Location


Terletak di Tulum, Alea Tulum berada di tepi lautan, 2 minit memandu dari Cenote Manati dan 10 minit dari Taman Xel-Há. Hotel pantai ini berada 16 km dari Playa Paraiso dan 19.4 km dari Pantai Akumal.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Teluk Soliman - 0.1 km / 0.1 mi
Cenote Manati - 0.1 km / 0.1 mi
Taman Negara Tulum - 0.9 km / 0.5 mi
Taman Jaguar - 1.2 km / 0.7 mi
Pengembaraan Taman Eko LabnaHa - 4.1 km / 2.6 mi
Maya Adrenaline - 4.2 km / 2.6 mi
Cenotes Labnaha - 4.4 km / 2.7 mi
Cenote Penyu - 4.6 km / 2.9 mi
Huruf Tulum - 6.6 km / 4.1 mi
Spa Bir Tulum - 6.7 km / 4.2 mi
Menara Tulum - 9.1 km / 5.6 mi
Casa del Cenote - 9.4 km / 5.9 mi
Kuil Tuhan Menurun - 9.4 km / 5.9 mi
Kuil Fresko - 9.5 km / 5.9 mi
Yax-Muul - 9.7 km / 6.1 mi

Lapangan terbang pilihan untuk Alea Tulum adalah Lapangan Terbang Antarabangsa Tulum (TQO) - 51.6 km / 32.1 bt

Facilities


Rehatkan minda dan diri dengan urut, rawatan badan dan rawatan muka. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat letak basikal.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Gunakan perkhidmatan bilik (semasa waktu terhad) di hotel.

Rooms


Selesakan diri anda di salah satu daripada 21 bilik berhawa dingin yang menampilkan stesen dok iPod. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Bilik mempunyai balkoni atau laman dalam berperabot persendirian. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi menampilkan pancuran mandi dengan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma.

Semua kemudahan dari Alea Tulum

Kolam Renang Alea Tulum
Kolam Renang
Kemudahan Hiburan Alea Tulum
Kemudahan Hiburan
Ruang Umum Alea Tulum
Ruang Umum
Lobi Alea Tulum
Lobi
Luar Bangunan Alea Tulum
Luar Bangunan

Aktiviti

  • Pakej lamaran romantik
  • Payung pantai
  • Kolam renang terbuka
  • Taman
  • Tuala pantai
  • Kawasan berkelah
  • Perpustakaan
  • Spa
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Penyimpanan bagasi
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Sukan & Rekreasi

  • Berkayak
  • Snorkel
  • Melayari internet

Umum

  • Parkir
  • Teres

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan

Pengangkutan

  • Pengangkutan dari lapangan terbang

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Pembolehcapaian mudah

Polisi Penginapan & Maklumat Umum di Alea Tulum

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Limited Number Of Pets In Room

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Mesra LGBTQIA+, Katil lipat simpan/tambahan tidak tersedia, Di teluk, Tepi lautan, Transaksi tanpa tunai disediakan, Kereta disyorkan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK, Tetamu akan menerima e-mel sebelum ketibaan 24 jam, Tetamu akan menerima e-mel yang mengandungi arahan daftar masuk khas, Tiada Lif
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 288 setiap kenderaan (perjalanan pergi balik, maksimum seramai 2 orang)
  • Bayaran haiwan kesayangan: USD 70 setiap haiwan kesayangan, sepenginapan (maksimum USD 70 untuk setiap penginapan
  • Haiwan perkhidmatan terkecuali daripada fi
  • Fi daftar keluar lewat: USD50 (tertakluk kepada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Bilik tersedia di Alea Tulum
21
Fasilitas lain di Alea Tulum
Pakej lamaran romantik, Payung pantai, Kolam renang terbuka, Taman, Tuala pantai

Soalan lazim tentang Alea Tulum

Apa facilities yang tersedia di Alea Tulum?
Berikut facilities yang ada di Alea Tulum seperti Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Alea Tulum?
Masa check-in di Alea Tulum bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Alea Tulum?
Alea Tulum ialah hotel bertaraf 4.0-bintang.
Berapakah jumlah bilik yang terdapat di Alea Tulum?
Jumlah keseluruhan bilik di Alea Tulum ialah 21.
Adakah Alea Tulum menyediakan perkhidmatan pengangkutan dari/ke lapangan terbang?
Ya, Alea Tulum menyediakan perkhidmatan pengangkutan ke/dari lapangan terbang atas permintaan. Sila hubungi pihak hotel untuk maklumat lanjut.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Alea Tulum

9.2
Cemerlang
Daripada 412 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Alea Tulum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Julie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
Read More
Jorge
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo excelente
Jenny
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Read More
Jeniffer
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
shawn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
Read More
Christopher
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

We had a wonderful and peaceful time. Highly recommended…
Jesse
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Everything was amazing.
FUMIO
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

We stayed 5 nights, and only got housekeeping one time.
Ashish
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
Read More
MAIALA
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando. El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad. Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.
Read More
Singar
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Amenities and services
JOSE ALFREDO
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Estuvo super
GISELA
2.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento
Brigitte
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Tout d'abord, a notre arrivée nous avons ete informé que l'hôtel était fermé pour réparation. Nous sommes decue que Expedia n'en savait rien...donc pas été en mesure de nous aider avant. On nous a transféré dans l'hôtel Mereva (4-5 HOTELs plus loin). A notre avis, le Mereva n'est pas aussi luxueux et aménagé. Durant notre séjour au Mereva, nous avons manqué de l'eau à tous les jours (toilette slush et douche difficile) le personnel faisait comme si ce n'étais pas connu le probleme d'eau. Le service pour répondre à nos questions etait Moyen. Finalement, nous avons manqué d'Internet durant, une journée. L'eau de la piscine etait brouillée donc peu invitant à se baigner. Finalement la mer est difficile d'accès car il y a beaucoup de roches et d'algues. Expedia nous a dédommager par un petit coupon 50$! Alors quune nuitee etait de 200$
Read More
Maria
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Read More
Richard
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
raul ascencion peña
2.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

El hotel no está cerrado, no está en funcionamiento, por eso no puedo opinar no me hospedé
Sian
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.
Read More
Ming-Chen
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Beautiful hotel. Excellent service. Would have loved to stay longer.
Selene
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Alea Tulum

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.2
Cemerlang
Daripada 412 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Alea Tulum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Julie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
Read More
Jorge
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo excelente
Jenny
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Read More
Jeniffer
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
shawn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
Read More
Christopher
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

We had a wonderful and peaceful time. Highly recommended…
Jesse
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Everything was amazing.
FUMIO
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

We stayed 5 nights, and only got housekeeping one time.
Ashish
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
Read More
MAIALA
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando. El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad. Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.
Read More
Singar
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Amenities and services
JOSE ALFREDO
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Estuvo super
GISELA
2.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento
Brigitte
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Tout d'abord, a notre arrivée nous avons ete informé que l'hôtel était fermé pour réparation. Nous sommes decue que Expedia n'en savait rien...donc pas été en mesure de nous aider avant. On nous a transféré dans l'hôtel Mereva (4-5 HOTELs plus loin). A notre avis, le Mereva n'est pas aussi luxueux et aménagé. Durant notre séjour au Mereva, nous avons manqué de l'eau à tous les jours (toilette slush et douche difficile) le personnel faisait comme si ce n'étais pas connu le probleme d'eau. Le service pour répondre à nos questions etait Moyen. Finalement, nous avons manqué d'Internet durant, une journée. L'eau de la piscine etait brouillée donc peu invitant à se baigner. Finalement la mer est difficile d'accès car il y a beaucoup de roches et d'algues. Expedia nous a dédommager par un petit coupon 50$! Alors quune nuitee etait de 200$
Read More
Maria
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Read More
Richard
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
raul ascencion peña
2.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

El hotel no está cerrado, no está en funcionamiento, por eso no puedo opinar no me hospedé
Sian
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.
Read More
Ming-Chen
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Beautiful hotel. Excellent service. Would have loved to stay longer.
Selene
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
Bilangan ulasan setiap halaman
20
40