ibis Swansea

room condition is not good and need to carry out repair or replace. Only one towel is provided for each, no face or hand towel to be provided. Towel quality condition is not good and need to replace.

很不错，房间也大，虽然靠近马路的房间但是没有吵到我睡觉，服务也很好

服务人员都很不错，还给孩子小零食，位置离市区也不远，我们都是步行出行，离海边很近！而且床铺很干爽，睡起来很好

All good apart from breakfast - I prefer Friday eggs which are not available

All good other tha no fried eggs for breakfast- only scrambled.

The room was a great size. Everywhere was spotless & clean. The breakfast was excellent as had choice of the usual hot items & continental choice too. The location was good as it was quiet & near the docks. So a great area to walk around in. Would definitely book here again if staying in Swansea as excellent value. Special shout out to the reception staff who couldn’t do enough for you & do friendly. This makes a difference when you’re travelling solo.

Nice and relaxing stay, staff were lovely. Breakfast was nice, good choice. Location is great, next to Costa, Greggs and McDonald's. Flat walkway straight into town centre. Bit noisy next to the road, next time would prefer the car park side. Lovely room and comfy.

Full English and continental breakfasts available, restaurant, clean and tidy

The room was very spacious, clean, and we had everything what we needed. Bathroom was for disabled and one minus was that there was no shiwer curtain so the water was spraying everywhere (on toilet as well) but that was not end of world. Staff was very helpful and kind. They have tried to accomodate all of our needs, were very helpful with freezing our freezer units, which we were relying on during our travels. They were very positive and recommended some experience in Swansea on rainy day. Breakfast was amazing, there was a lot to choose from, fresh smoothie, loose tea (not ussuall but great perk) and it was with lovely view(felt like in small Jungle) We would 100% stayed again, thisbplace is close to motorway and perfect spot for discovering and traveling around South Wales.

Spotless room , staff friendly and helpful

Friendly staff, well organised hotel, good room, nice breakfast. No issues

Great friendly staff, room was clean. WiFi was good.

Nice spacious room, plenty of amenities at hotel including restaurant

Positives: Staff polite, courteous and helpful. Negatives: Rooms are small in comparison to other establishments we have stayed in. Room felt tired and neglected. In need of refurbishment. Stains on netting, curtains, walls and carpets. Limited sockets avaliable and supplied with a block connector to use kettle and phone charger. Shower head bracket worn and would not support the shower head. Had to be held by hand to avoid it falling out and shattering on the floor! We would not recommend this hotel in it's current condition.

Reception staff

Room wasdirty noisy neighbors

The mattress was so soft it was uncomfortable. The staff were great. There was no getting away from the road noise

all good, apart from heating difficult to operate

Staff wonderful and our room was perfect for one night

I have stayed here on 4 different occasions. I think the staff are superb and a credit to the hotel. It is reassuring to see the same staff whenever I visit. They are always willing to help, but with a smile.