ibis Swansea

Not much beer in stock, I was told there had been an issue over the weekend but I had a glass of wine 🍷. Staff we're talkative, room was spacious and clean, excellent shower and a very comfortable bed. Tea and coffee in the room.

We enjoyed our stay. We were given a ground floor room but as it was warm and no air con we requested a change as needed the window open. We were given the top floor, end room, facing the car park. This room was mostly quiet and clean with all necessary amenities. The only downside was that people gathered for a smoke and a chat below the window on a regular basis. Maybe a smoking area away from the building would provide a solution.

Clean room, lovely friendly staff, nice breakfast. No electric car charger though.

We were in Swansea for 1 day so it served its purpose. The staff were friendly and helpful. They have a small bar but the taps were not working. We were able to get an Uber into the city centre (about a 5-8 minute drive). There is plenty of free parking at the hotel. There is a McDonalds next door but that is about all you can walk to, its sort of an industrial area along the motorway. It was fine for our purpose (football match) but if I was staying longer Id likely get something closer to the city with more amenities.

Would recommend and free parking!

The staff was so nicely and they make my trip more comfortable! I was really impressed!

Friendly value for money.

We didn't have breakfast at the hotel the drinks selection was ok could of done with draught beers as they only had bottle of beer maybe more selection

All good apart from breakfast - I prefer Friday eggs which are not available

All good other tha no fried eggs for breakfast- only scrambled.

The room was a great size. Everywhere was spotless & clean. The breakfast was excellent as had choice of the usual hot items & continental choice too. The location was good as it was quiet & near the docks. So a great area to walk around in. Would definitely book here again if staying in Swansea as excellent value. Special shout out to the reception staff who couldn’t do enough for you & do friendly. This makes a difference when you’re travelling solo.

Nice and relaxing stay, staff were lovely. Breakfast was nice, good choice. Location is great, next to Costa, Greggs and McDonald's. Flat walkway straight into town centre. Bit noisy next to the road, next time would prefer the car park side. Lovely room and comfy.

Full English and continental breakfasts available, restaurant, clean and tidy

The room was very spacious, clean, and we had everything what we needed. Bathroom was for disabled and one minus was that there was no shiwer curtain so the water was spraying everywhere (on toilet as well) but that was not end of world. Staff was very helpful and kind. They have tried to accomodate all of our needs, were very helpful with freezing our freezer units, which we were relying on during our travels. They were very positive and recommended some experience in Swansea on rainy day. Breakfast was amazing, there was a lot to choose from, fresh smoothie, loose tea (not ussuall but great perk) and it was with lovely view(felt like in small Jungle) We would 100% stayed again, thisbplace is close to motorway and perfect spot for discovering and traveling around South Wales.

Spotless room , staff friendly and helpful

Friendly staff, well organised hotel, good room, nice breakfast. No issues

Great friendly staff, room was clean. WiFi was good.

Nice spacious room, plenty of amenities at hotel including restaurant

Positives: Staff polite, courteous and helpful. Negatives: Rooms are small in comparison to other establishments we have stayed in. Room felt tired and neglected. In need of refurbishment. Stains on netting, curtains, walls and carpets. Limited sockets avaliable and supplied with a block connector to use kettle and phone charger. Shower head bracket worn and would not support the shower head. Had to be held by hand to avoid it falling out and shattering on the floor! We would not recommend this hotel in it's current condition.

Reception staff